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Wheaton Honda West
Calgary, AB
1,026 Reviews
Honda West is your premier Honda Dealer in Calgary, serving the southern Alberta region and proud to offer a complete line of new Honda's and a great selection of used Honda's
From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Honda West a good one - for the life of your vehicle.
And don't forget to visit us first for the best selection of used vehicles in the region, including an exclusive choice of top-quality used Honda vehicles.
Come in and visit us at 55 Glenbrook Place S.W. in Calgary, near Sarcee Trail and Richmond Road, across from Westhills. You can also give us a call at 1(888)440-3398, or contact us online at any time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,026 reviews
August 21, 2017
Honda West was our first choice to purchase our new Honda! All around excellent customer service. Great staff, they explained everything to us about our new Honda HRV. We would highly recommend the Honda West All around excellent customer service. Great staff, they explained everything to us about our new Honda HRV. We would highly recommend the Honda West Dealership in Calgary. Thank you! Alan & Jackie M. More
by Jackie
August 17, 2017
An amazing experience. I was in a bind and I was referred to Honda West by a friend. From the minute I walked in and met Steve Lancaster and his team, I felt everything woul I was in a bind and I was referred to Honda West by a friend. From the minute I walked in and met Steve Lancaster and his team, I felt everything would be alright. The vehicle that was selected turned out to be the one I bought. Gabe Ganouf arranged all the finances, a totally painless experience. He even arranged with my Insurance Agent to have my insurance ready to go and had the registration and plate ready. James Cupidio, made sure the car was good to go when I was able to pick it up. He went over all the paperwork and the whole car with me and took the time to explain everything. The car was in tip top shape when it was ready for pick up. It was a painless, amazing experience. More
by Desiree
August 17, 2017
Personnel are great. The people and work are fine. Although I make an appt for a specific thing I always have to wait at intake and give the same information again. I ha The people and work are fine. Although I make an appt for a specific thing I always have to wait at intake and give the same information again. I have lots of time to look around. The place needs a coat of paint and the staff's chairs are broken and tattered. Makes me wonder: if Honda West can't maintain their own facility, how good is the maintenance they are doing on my vehicle? More
by regularcustomer
Employees Worked With
shawn holloway
August 14, 2017
Personal touch par excellence I went to Honda West late afternoon without any appointment, hoping to get oil change done, mostly expecting that I will have to take an appointment I went to Honda West late afternoon without any appointment, hoping to get oil change done, mostly expecting that I will have to take an appointment for another day. Was pleasantly surprised when Nadine, the service consultant, said she will do her best to accommodate my request, gently advising me about an appointment. She went to the shop and was back in a couple of minutes to confirm that oil change has been arranged. Nadine added very pleasant personal touch in doing all this. I had some freshly brewed coffee while I waited, which was short. Nadine explained me the oil change etc, that cabin filters need change, the next type of service due. She offered and gave me a complimentary car wash coupon, and if I would like bottle of water. It was an oil change only, however I was made to fee so valued as if I was buying a new car! More
by Vimal
Employees Worked With
Nadine Smith
August 12, 2017
Excellent service Thank you Honda West for giving proper guidance. Special thanks to Danyal Ahmed for being really helpful. I will like to recommend my friends to buy c Thank you Honda West for giving proper guidance. Special thanks to Danyal Ahmed for being really helpful. I will like to recommend my friends to buy car from Honda west. More
by Hiren
Employees Worked With
Danyal Ahmed
August 12, 2017
Very helpful and informative service Service was very friendly promote and professional I will recommend and refer friends and family to Honda west I enjoy my Honda pilot and don't have Service was very friendly promote and professional I will recommend and refer friends and family to Honda west I enjoy my Honda pilot and don't have to worry about getting it serviced Thanks More
by Pilot Leanne 63
Employees Worked With
Shawn
August 11, 2017
Very impressed with the Excellent Customer Service! I just bought a new Honda Odyssey 2018. I love it. The Sales Representative agent was very friendly. I am not very good with new technology, he took I just bought a new Honda Odyssey 2018. I love it. The Sales Representative agent was very friendly. I am not very good with new technology, he took an extended period of time to let me setting things up in the car and from my phone. Few days later, the same agent called me to ensure that I was happy with my new minivan. I also received some gifts for my kids. Many Thanks to Honda West! More
by Marie P
Employees Worked With
Awais Ahmed, Jacob Montgomery
August 10, 2017
WOW! Continually earns my referrals! Clear concise concise communications. Car was towed to shop (dead alternator), was assessed same day, expectation set for repair time and cost. Promi Clear concise concise communications. Car was towed to shop (dead alternator), was assessed same day, expectation set for repair time and cost. Promises made were delivered. More
by Happy client
Employees Worked With
Nadine
August 09, 2017
Incredibly poor customer service. Don't YELL at customers. Seemed nice at first. Then pushy. Made us wait a ridiculous amount of time too while he tried to juggle numerous customers at once. They claim to have Seemed nice at first. Then pushy. Made us wait a ridiculous amount of time too while he tried to juggle numerous customers at once. They claim to have the "best prices". He does not care about finding the right car for you, he only cares about money and makes it very clear. Their prices have no room for negotiation. Very unprofessional, began to argue and even began to YELL inside the dealership while we spoke to him calmly. The vehicle prices are the exact amount they want and most of them are laughable. You can find a better deal elsewhere. DON'T even bother wasting your time here getting treated so poorly. Horrible customer service. All he wanted to do was brag about his white MDX parked outside the dealership. Once he knew we didn't want to pay their ridiculous rates he started yelling at us, screamed at us while we walked out. He was not considerate at all about our needs. Very argumentative. No business skills at all. I've been to numerous other dealerships who treat you with respect. THIS ONE isn't one of them. Very disrespectful. No customer service skills. Most vehicles have damages on them that they can't guarantee they will repair or won't repair it. Save yourself a headache and A LOT of time, go elsewhere. More
by mmic
Employees Worked With
Danyal Ahmed
August 08, 2017
Good dealership, poor service Dayal Ahmed - was good to deal with in the beginning. Everyone walks into a dealership with the intent to negotiate some sort of price. When it came t Dayal Ahmed - was good to deal with in the beginning. Everyone walks into a dealership with the intent to negotiate some sort of price. When it came to that time, Dayal was absolutely rude and un-professional and started arguing, making faces like we were dumb. Just argued and yelled until we got up and left. Very unreasonable. Told us to "justify the price, and find him a better deal." Buddy....if you disagree on the price and don't want to sell the car, just state, it's not possible, or price is too low. You don't badger and yell, argue non-stop. If you want to be ridiculed and talked over, go see Dayal More
by YChong
Employees Worked With
Danyal Ahmed
