Wheaton Honda West

SERVICE DEPARTMENT Made an appointment to have car serviced. Went in at 11:00 am left at 11:50 am. I had explained I needed the car by noon, they promised they would t Made an appointment to have car serviced. Went in at 11:00 am left at 11:50 am. I had explained I needed the car by noon, they promised they would try and succeeded. The service person I spoke with was personable and had a great sense of humour. FLorence C More

Great costumer service and Jocelyn took care of everything that I asked for my new car and kept me up to date on my new vehicle and Jocelyn took care of everything that I asked for my new car and kept me up to date on my new vehicle More

Surprise buy. My car was rear ended in the parking lot and the culprit left without leaving a note. I was thinking of repairing the damage, but wanted also to know My car was rear ended in the parking lot and the culprit left without leaving a note. I was thinking of repairing the damage, but wanted also to know what the car was worth. Sent my husband to Honda West, where I had purchased the car. They quoted a price which was acceptable to me. A contract for a new car was set up with my car as a trade in. An hour later I was informed that a mistake had been made with the trade in price, which would be quite a bit lower. This price was not acceptable to me. A previous years model was offered in which I had no interest. After more consultation with family, I did buy a new car but did not trade in my car. Joselyn was very persuasive, enthusiastic and helpful during this process. Emphasis on persuasive. More

Service work for replacement parts. After a terrible accident, Honda West worked with another body shop required I visit by my insurance company. They worked seamlessly and did all the After a terrible accident, Honda West worked with another body shop required I visit by my insurance company. They worked seamlessly and did all the tenchinal work that was aloud. They ordered the proper replacement parts from Japan as my vehicle is very mew. The services provided and the work that was done was explained to me with perfect clarity by Nadine. I had the option to use the shuttle service to go anywhere in the city while they completed the service work however, I did have work to do so Darrin Hurst, the sales agent who sold me my vehicle set me up in a perfect work cubical complete with plug in’s for all my devices, excellent wifi, coffee and a check in from time to time to insure I was comfortable and to see if I needed anything. Once the service was complete Nadiane gave me a full run down and a complimentary car wash voucher that just made everything feel shiny and new. This kind of incredible service and genuine interest in my experience as a customer is why I drive from Okotoks, where I live, to Honda West for all my vehicle’s needs. More

Oil change, air filters replacement and MPI services Excellent service, fast efficient and friendly all the way! Thanks to Mickey, Colin, Brody etc. Thank you for the excellent service and the complime Excellent service, fast efficient and friendly all the way! Thanks to Mickey, Colin, Brody etc. Thank you for the excellent service and the complimentary car wash!!! SJohansen More

Traded and bought a vehicle. Staff were professional and friendly and the deal went without any problems. The vehicle I bought was well detailed and clean. Trade in value was acce Staff were professional and friendly and the deal went without any problems. The vehicle I bought was well detailed and clean. Trade in value was acceptable to myself. More

Great People. The staff we dealt with were very accommodating. From Jim Sarantis in sales to Peter Erasmus and Joubert Malan in Financial Services, the staff treate The staff we dealt with were very accommodating. From Jim Sarantis in sales to Peter Erasmus and Joubert Malan in Financial Services, the staff treated us well and respectfully. More

Excellent pre-owned sales experience My sales representative was excellent and the staff was superb. They easily located the car I wished to purchase and made my lease return a simple pro My sales representative was excellent and the staff was superb. They easily located the car I wished to purchase and made my lease return a simple process. Highly recommended and will return again. More

Easy in and out oil change Dropped off my car in the morning for an oil change and picked up in the afternoon. Paid online via text message which was handy. Dropped off my car in the morning for an oil change and picked up in the afternoon. Paid online via text message which was handy. More

Our new 2018 Honda Accord Sport We have been loyal Honda owners since a 1969 Honda Civic (Honda-matic as it was called in the day). From an Accord standpoint we have owned 5 accords We have been loyal Honda owners since a 1969 Honda Civic (Honda-matic as it was called in the day). From an Accord standpoint we have owned 5 accords including our new member of the family, that we jokingly refer to as "Finn". From the moment we received our call from Jocelyn who we had previously worked with on our 2016 Accord Sport sedan to signing the papers and picking up the car, we had a blast. Honda West is like the family away from home. This is the way a dealership should be. We were extremely pleased with Jocelyn and Joubert and all their help in making this happen. Jocelyn took the time to explain every little feature in the new Accord which was great and believe me, there are lots of features new to this car. Joubert explained the warranties and protection packages and the purchase of the vehicle literally seemed effortless. Hats off to everyone at Honda West. Their Customer Service is out of this world. Keep up the good work. From an Accord standpoint this is the best model ever and don't let that little 1.5 l Vtec Turbo charged engine fool you, there is plenty of power. The get up and go, took off like a rocket. Great job Honda once again. More