Wheaton Honda West

Great experience purchasing a new CRV! I recently purchased a 2019 CRV from Honda West and had a wonderful experience. Everyone that I dealt with at the dealship was very helpful, friendly I recently purchased a 2019 CRV from Honda West and had a wonderful experience. Everyone that I dealt with at the dealship was very helpful, friendly, and professional. The customer service was 10/10. I first went into Honda West in October to look at the 2018 CRV and Jake was super helpful. I decided to wait for the 2019s to arrive in January before I purchased. Between October and January Jake kept me updated on pricing and 2019 arrival dates. When I went back in January to purchase the CRV Jake helped me get a great price and made the entire process very easy. I dealt with Joubert in finance and he was great as well. When I went to pick up the CRV Darrin gave me a very thorough run through of the CRV and it’s features before leaving. I would recommend Honda West and Jake to everyone. I had a great experience with them and couldn’t be happier with my new CRV!! More

Great Service! Great experience. Staff was very helpful. Anna who was helping us answered all our questions. She was very patient, polite and knowledgeable. All othe Great experience. Staff was very helpful. Anna who was helping us answered all our questions. She was very patient, polite and knowledgeable. All other staff was efficient and friendly. When we came to pick up our vehicle Anna spend time to explain how everything works. Overall we were very satisfied with Honda West service. More

Great Salesperson, great vehicle We were extremely pleased with the attention and the professionalism of Gerald, our salesman. He took time to explain every feature of the CR-V we te We were extremely pleased with the attention and the professionalism of Gerald, our salesman. He took time to explain every feature of the CR-V we test drove and ultimately purchased. We felt that we were dealing with an honest person who gave us a realistic price for my vehicle I was trading in. When picking up our new CR-V Gerald made sure everything was ready and again spent lots of time explaining how all the features work. We are very happy with our vehicle and the entire purchase process. More

Used vehicle purchase Great customer service from Andre, Curtis and Chris. Answered all my questions and helped with long-distance move. Vehicle was ready to go when I arri Great customer service from Andre, Curtis and Chris. Answered all my questions and helped with long-distance move. Vehicle was ready to go when I arrived in a Calgary. Thank you! More

Great service! When I walked into your office that day to be met by a person whose last name was so close to mine I was so surprised. He knew what I was looking for When I walked into your office that day to be met by a person whose last name was so close to mine I was so surprised. He knew what I was looking for and he helped me so much.! More

The best ever! Jocylen was extremely helpful and kind, she spent time with me to insure I got the right car for me and I couldn’t have been happier with how easy thi Jocylen was extremely helpful and kind, she spent time with me to insure I got the right car for me and I couldn’t have been happier with how easy things were. I also LOVE my new car so thanks jocylen and the Honda west team! More

Worst Experience With a Company Likely the worst experience with a business I have ever had. It has been over a year and a half of constant issues with their service department. I ha Likely the worst experience with a business I have ever had. It has been over a year and a half of constant issues with their service department. I had just moved to Alberta and started having shock issues, so I decided to take my car into Honda West to fix this problem. This issue ended up taking months to fix, and I have had to take my car to their service department around 10 times to fix various issues that have been the fault of the service department: having the car for hours and not fixing anything, fixing the wrong part, fixing the wrong side, breaking a different part, etc. I have talked with their managers and been reassured that it would not happen again. Yet, with three separate issues, it has been the same story of service department mishaps and numerous visits. I have contacted Honda Canada and the issue has been escalated. Hopefully, no one else will have to go through this as well. My only word of advice for anyone else "GO TO A DIFFERENT DEALERSHIP". I've had many great Honda Service departments help me over the years, but this is not one of them. More

Customer Service I was very satisfied with all aspects of dealing with Honda West. Andre Douglas and Cole Clarke were very helpful and able to address all of my concer I was very satisfied with all aspects of dealing with Honda West. Andre Douglas and Cole Clarke were very helpful and able to address all of my concerns and questions. More

Great service Our sales person was very accommodating and very helpful. The transaction was very easy and quick and all in all we had a great experience here and wi Our sales person was very accommodating and very helpful. The transaction was very easy and quick and all in all we had a great experience here and will definitely come back. More

Amazing service! Jim Sarantis, is one of the best sales people I ever worked with to buy a vehicle from. If you are looking for a car, minivan, SUV or vehicle in gener Jim Sarantis, is one of the best sales people I ever worked with to buy a vehicle from. If you are looking for a car, minivan, SUV or vehicle in general, I strongly recommend you go visit Jim at Honda West! More