Westminster Toyota

Good buying experience A posting on craigslist for a recent model (used) Toyota SUV with average mileage directed me to Westminster Toyota so I dropped in on a Sunday aftern A posting on craigslist for a recent model (used) Toyota SUV with average mileage directed me to Westminster Toyota so I dropped in on a Sunday afternoon. I was greeted by a likable young man named Melvin who, after taking time to understand what I was looking for, took us for a test drive. By the evening I drove away as a happy owner of a 2011 Highlander. Throughout the entire visit I found Melvin to be very professional and knowledgeable - with a friendly, no-pressure style - and was very patient in answering my stream of questions. We also met Sales Manager Harvinder who, along with the upstairs office folks, were all friendly and easy to deal with even though they were very busy. In general, the whole process was quite painless and easy so I would recommend people visit this dealer if they are looking for a new or used Toyota. More

thank everyone Finally I could get the last PriusC in Vancouver thanks to Melvin and the other staff. Though it is my first time car lease I had no problem with Finally I could get the last PriusC in Vancouver thanks to Melvin and the other staff. Though it is my first time car lease I had no problem with it since everyone helped me understand the process. I am going to use the the car as if it were already mine. More

2015 Tundra Product Advisor Harpreet Purbha and the Sales manager Harvinder Tinna made the purchase of my 2015 Toyota Tundra simple, straight forward, and effecti Product Advisor Harpreet Purbha and the Sales manager Harvinder Tinna made the purchase of my 2015 Toyota Tundra simple, straight forward, and effective. They were quick and straight forward with the Trade in of my 2008 GMC pickup (This is my first Toyota - Always 3 American) and went the extra yard in locating and bringing in the last 2015 Platinum Tundra in BC. When it came time to finalize the deal all was exactly as discussed. Great experience, great truck. Thank you. More

high prices, rude owner I dont write many reviews but after my experience at this dealership, I would advise everybody to steer clear. I was interested in a Tacoma. I was un I dont write many reviews but after my experience at this dealership, I would advise everybody to steer clear. I was interested in a Tacoma. I was unsure about purchasing it at the price they quoted me. They said I could put $1000 down to hold the vehicle but was 100% refundable if I changed my mind. The next day I went to Open Road Toyota in Port Coquitlam. Right off the bat with out any haggling they offered a price that was almost $2000 less then what Westminster Toyota offered me. I went to get my deposit back from Westminster, the owner came out, called me a liar to my face in front of other customers and told me he wouldnt be refunding me my money and if I wanted it back I would have to take him to court. Obviously, I got a called American Express and disputed the charge as a fraudulent merchant and got my money back right away. Prices are higher here by far. They are a private dealership and dont have the buying power of some of the larger groups like Open Road. The sales people are ok but only looking out for themselves and trying to take as much money from the customer as possible. The owner is also rude, unprofessional, and a crook. Based on my experiences I would avoid this place at all costs. More

Friendly dealership, Melvin is Excellent Melvin helped me a lot with the purchase of my Toyota Corolla. He was very helpful, informative and not pushy at all. He was so friendly and nice and Melvin helped me a lot with the purchase of my Toyota Corolla. He was very helpful, informative and not pushy at all. He was so friendly and nice and could not have been any better. Other guys like Harvinder were also supportive. I would definitely recommend this dealership. More

Happy Westminster Toyota Customer Melvin took the time to explain the options available to us that best meet our needs and budget. No pressure tactic. We're happy with the Corolla. E Melvin took the time to explain the options available to us that best meet our needs and budget. No pressure tactic. We're happy with the Corolla. Ed Nancy More

Unprofessional This is a very shady dealership that will screw you around, absolutely unprofessional. I know that can be said about many, but here's the story. In th This is a very shady dealership that will screw you around, absolutely unprofessional. I know that can be said about many, but here's the story. In the end after being told I had a deal and to come one in, I am later told that the deal is off, but should feel lucky to get it at that price. But also, first off I called one night to talk to the guy I first met there, he says "no we can't do that deal, we actually have people coming in tonight see it." Then coincidentally I get a call from another guy I sent an email about the car to, and he also says no we can't do that deal, but with him there are no other people coming in to look at the car (clearly they didn't coordinate well). Then he calls me and says we have a deal, which is later thrown back in my face. They should have taken responsibility for an employee's mistake, it was very unprofessional. Toyota is awesome, just find a different dealership. More

Fantastic rexperience I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin wi I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin will do very well in sales. More

Found me the best option Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent customer service More

great people Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even othe Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even other sales guys like Harpreet went out of there way to be helpful. Hope my Rav will be as good as the Camry More