West Side Mitsubishi

We purchased a PHEV GT Outlander and had a great experience! The SAM is very friendly and answered all our questions. Hassle-free test drive and all information clearly presented. We will definitely experience! The SAM is very friendly and answered all our questions. Hassle-free test drive and all information clearly presented. We will definitely recommend SAM & Westside Mitsubishi to anyone looking for a car! More

SAM was best, dealing with him was greatest car purchase experience we had recently, I would highly recommend him, if you're looking for new or used car experience we had recently, I would highly recommend him, if you're looking for new or used car More

Everything went as expected. Good service before, and also after delivery, where they've contacted me to check whether everything is okay. Good service before, and also after delivery, where they've contacted me to check whether everything is okay. More

Brought new outlander 2024, Best buying experience ever! !! Will highly recommend Sam, very easy to deal with him !! Will highly recommend Sam, very easy to deal with him More

Came in to look at used options Aaron helped me out he was great answered all my questions and got me in to the vehicle I wanted. was great answered all my questions and got me in to the vehicle I wanted. More

Aaron was extremely professional and made everything easy. Westside has such great people and pricing that I’m coming from 5.5 hours away to buy here. Can’t wait to come pick up my new Outlander! easy. Westside has such great people and pricing that I’m coming from 5.5 hours away to buy here. Can’t wait to come pick up my new Outlander! More

Awesome buying experience! ! This is the 6th vehicle that we've bought here and haven't had any issues that they didn't take care of. After sale service is the most important ! This is the 6th vehicle that we've bought here and haven't had any issues that they didn't take care of. After sale service is the most important aspect of a vehicle purchase for me. Great job! More

Courteous, helpful, just an all around good feel. We've purchased a vehicle as well as had service work performed. They are great. We've purchased a vehicle as well as had service work performed. They are great. More

Absolutely LOVE LOVE LOVE my new 2024 Outlander! ! The entire team at Westside Mitsubishi is AWESOME. From sales, to finance, to driving home in my car was made so easy. They really stand by their pr ! The entire team at Westside Mitsubishi is AWESOME. From sales, to finance, to driving home in my car was made so easy. They really stand by their products and customers. If I could give them 20 stars I would without hesitation. Would definitely recommend this dealership. More

The worst buying experience ever! I recently purchased a new car from the West-Side Mitsubishi dealership, and I want to share my experience. It was my first experience buying a I recently purchased a new car from the West-Side Mitsubishi dealership, and I want to share my experience. It was my first experience buying a car in Canada, moreover as a newcomer to Canada I even didn’t realize how this process works in North America. Initially, I came because I learned that the car we were looking for is there in stock. Our intention was to explore financing options, and the salesperson provided a bi-weekly payment estimate that seemed agreeable. We were interested in a detailed breakdown of the price and interest rate, but this information wasn't provided at the time. So I supposed that it would be disclosed after financing approval. Upon approval, I encountered confusion with the finance manager regarding warranty terms, which differed from the information available on the website and in the booklet. After investigating further, I discovered that the manager's understanding was flawed, and the actual warranty terms matched the online details. Despite this, we decided to proceed with the purchase. However, when I finally received the price breakdown, I was astonished to find that additional items had been sold to me, inflating the cost by almost $10,000 over the listed car price. I expressed my desire not to proceed with the purchase, but the dealership refused to refund my deposit. This was surprising and disappointing, as I had believed I could cancel the transaction before the final signature. At the time of deposit, I was not provided with crucial information, such as the full price, add-on prices, and interest rate, making it impossible to make an informed decision about the purchase. So, I ended up buying the car, hoping it's much better than the buying experience itself. However, I felt no satisfaction, instead, I felt coerced into the purchase through manipulating and unfair practices of not disclosing crucial information before taking my money. I will definitely keep away from this dealership next time, I'd rather go to another city or province, steering clear of these businessmen. More