West Side Mitsubishi

STAY AWAY, don’t waste your time! Was wanting to buy 2022 Outlander, advertised price was $43178.00 after adding their “packages” and fees the price grew up to blowing $56K. All of their packages is a comple Outlander, advertised price was $43178.00 after adding their “packages” and fees the price grew up to blowing $56K. All of their packages is a complete scam, basically they trying to sell you what already has been covered by manufacturer warranty! They won’t sell you a vehicle without packages. The sails person was ok, they basically do what they have been told by their manager. I hope Mitsubishi Canada will do something about it. More

Very poor, Aaron (manager) and Kathleen (finance) are SCAMMERS. They will change your contract details without your knowledge after you signed up. These people are LIARS and EVIL. DO NOT DO BUSINESS with SCAMMERS. They will change your contract details without your knowledge after you signed up. These people are LIARS and EVIL. DO NOT DO BUSINESS with Mitsubishi West Side Edmonton. All the negative reviews are true! Save yourselves from headache and pain they gave me. More

Had a good experience. Worked with Sam Deokate in Sales, who was accommodating to my budget. Shauntel Ronan in Finance was quick, prompt, and very knowledgeable. Westside even sent the necessary paperwork t who was accommodating to my budget. Shauntel Ronan in Finance was quick, prompt, and very knowledgeable. Westside even sent the necessary paperwork to get the Reg expedited. Over and above. They had my new Eclipse Cross in stock in the color I was after, when 3 other dealerships had lengthy waitlists, and zero stock. Would go to Westside again. A great experience. More

Worst Experience Ever.Hidden fees for $3000 and have to finance the car as that is the only one option .Manager don’t even have a clue what is customer service.Stay away from these people and never deposit finance the car as that is the only one option .Manager don’t even have a clue what is customer service.Stay away from these people and never deposit $5000 as they will force you to take the decision straight away. More

Terrible terrible terrible service !!! They lie and mislead you. Do not trust anything from this business ! After reading many more reviews it sounds Luke they have a nasty habit of ripping people off mislead you. Do not trust anything from this business ! After reading many more reviews it sounds Luke they have a nasty habit of ripping people off ! The GM has a personality of a door knob and has no interest in looking after customers . They inflated the price on my purchase and ripped me off for the trade in . We negotiated on a price for trade in and purchase and when they finally gave me the bill of sale , which they did not want to give me until I picked up. When I demanded it they sent it juts hours before I picked up the car , to my surprise the vehicle price was more than even listed and then we agreed and my vehicle trade in was under as well. Got taken for $6385 work of extra packages that weren’t offered or explained to me at the time of purchasing. I would have never agreed to these if they would have been offered. I spent 7 days of no returned phones calls and on hold for over an hour only to have the managing very bluntly say you signed, your mistake! I am so upset I wish I could return the car!!! The response from the GM is well you signed the deal is done . That was it !! I told him to cancel the deal , he said it’s done the bank has paid . There’s nothing to be done . Now I’m stuck with a vehicle I’ve over paid for and don’t have any money to show for my vehicle!!! They basically got my trade in for free .!!!! I’m so frustrated!! Stay away from this place .... fraud all the way !! More

My vehicle was dropped off with a 1/4 tank of gas, oil change light flashing, no washer fluid and 1 set of keys. Worst experience ever. change light flashing, no washer fluid and 1 set of keys. Worst experience ever. More

Got $2493 worth of packages that were never offered and I didn’t want. Manager very uncompromising. Horrible! Spent 7 days of no returned phone obviously avoiding the issue. didn’t want. Manager very uncompromising. Horrible! Spent 7 days of no returned phone obviously avoiding the issue. More

This dealer and it’s employees acre little about understanding the customers needs. They are sly and promise the stars willfully and then cannot deliver ! Avoid this dealer understanding the customers needs. They are sly and promise the stars willfully and then cannot deliver ! Avoid this dealer More

Bought used vehicle. No support after signing contract. The only person that would talk to me was the receptionist. Numerous problems. I do not recommend this dealer. Service even put one of my tires on b The only person that would talk to me was the receptionist. Numerous problems. I do not recommend this dealer. Service even put one of my tires on backwards. Extra charges on promised items that were to be fixed before purchase. Original salesman Laurenzo passed me off to a junior. The only decent person there was the receptionist. No one from there has never returned my call. More

Really disappointed and upset with this dealership. I have been trying to get in contact with Kathleen (Finance) regarding our contract. I left her voicemail twice and advised the receptionist to let her have been trying to get in contact with Kathleen (Finance) regarding our contract. I left her voicemail twice and advised the receptionist to let her know to call me back. I even visited to find out that she was not in at work that day. It has been 2 weeks and not a word. The problem is that we were offered lifetime oil changes as part of our finance but she never explained that certain "packages" are to be purchased for it to be valid. These packages are very expensive and we were told to pay the difference. (refer to other reviews as they face similar scams) We DO NOT recommend this place as they will try to pressure and up sell packages. We will definitely share our experience and steer people away from this STEALERSHIP! Go to Southside instead. More