West Side Mitsubishi

This is by far the worst dealership I have ever been to. I tried cancelling my warranty within the 30 days nobody called me back after I left two voicemails. They have promised me two years of free oil chan I tried cancelling my warranty within the 30 days nobody called me back after I left two voicemails. They have promised me two years of free oil changes and now are telling me I need to pay for inspection and pay for this and that every single time I come in for an oil change which completely contradicts a free oil change. They are horrible and I would not recommend them. I am so mad for even buying a vehicle from these guys worst experience ever. More

So we purchased a vehicle from them a few years back and there were some issues with the vehicle we wanted our money back but they gave us a 1,000 credit today they wouldn’t honour it. I needed a part claim there were some issues with the vehicle we wanted our money back but they gave us a 1,000 credit today they wouldn’t honour it. I needed a part claiming it was a different owner I tried but they wouldn’t budge. Also I’m a tradesman when I was there I felt they were snobs kind of like high society. They looked at me as if to say what are you doing here. I would not deal with them. I went to another dealership Northside it was a breathe of fresh air. The atmosphere was like night and day I’ve dealt with them before they’re great everyone is a somebody not like West End Mitsubishi. Say away from them from what I’m reading mostly all bad reviews the odd good one More

We actually went to Mabuhay Motors, which was West Side Mitsubishi's sister company. Long story short, the salesperson, Harvey Robles, and the finance manager, Shauntel Ronan, tricked us into buying (we ne Mitsubishi's sister company. Long story short, the salesperson, Harvey Robles, and the finance manager, Shauntel Ronan, tricked us into buying (we never even thought of buying the vehicle, we were just looking). Second-hand vehicle, price went up to almost 40 grand, very high interest rate (~8%), almost all add-ons included, and no negotiations at all. It was our first time with this, so our mistake was not reading what we signed. Huge life lesson learned. Never trust dealerships so easily. They did not even explain to us in plain terms, or say that what was being signed was the purchase of the vehicle. What was understood and agreed on was that those papers were for pre-approval for financing. We did not even know much about the vehicle (did not receive a document that shows the inspection report or something and lists the vehicle's flaws), and we just started to see its flaws (major and minor ones). We spoke with managers, but they said they cannot do anything, but they actually can. They have the power to cancel the deal, but of course they would not do that. They want the money. More

Had a great experience overall! They accepted cash which apparently nobody does these days! I would definitely recommend my friends and family! They accepted cash which apparently nobody does these days! I would definitely recommend my friends and family! More

Holy. ...just please please please review the paperwork you are given and make sure you are GIVEN ALL OF IT at the time of sale or you may never get it. Th ...just please please please review the paperwork you are given and make sure you are GIVEN ALL OF IT at the time of sale or you may never get it. These guys hosed me so bad, my fault for not catching it but being a young single mom in a hard spot.. I did my best and learned some expensive lessons in seedy scammy sales. Love my mitsubishi though :) More

Not certain I want to even give them 1-star. Once they have your funds, they really could care less about you or offer much in the way of customer service. Make sure that if you are buying a use Once they have your funds, they really could care less about you or offer much in the way of customer service. Make sure that if you are buying a used vehicle, or any vehicle from them, they are truthful with the work that they agree to do. More

Not even single star. HUGE LIER AND SCAMMERS.STAY away from these culprits especially financial department HUGE LIER AND SCAMMERS.STAY away from these culprits especially financial department More

All these people are trained liars period. They lied about so many things I found out. I called the bank today to pay off this loan which I never wanted in the first place. The bank said I nev They lied about so many things I found out. I called the bank today to pay off this loan which I never wanted in the first place. The bank said I never had to wait 6 months to pay it off. They refused to give me the car unless I took a loan and they said I could pay it outright in 6 months. I don’t know the managers name but he is responsible for Sampat Deokate the crooked sales man and Shauntel Ronan the business mgr for these outright lies. Disgusted and I’m looking into taking this matter further as they cost me money in interest I didn’t need to pay. More

Shady business practices. They intentionally misled me and soaked me for 5000 in "winterization" and "protection packages". I didn't ask for these, but they they didn't even p They intentionally misled me and soaked me for 5000 in "winterization" and "protection packages". I didn't ask for these, but they they didn't even perform the actual packages - the simply charged me for them without doing the work. They didn't even explain to me what these packages were or what they meant at the time of sale - they just added the charges. DO NOT BUY FROM THIS DEALERSHIP. The finance manger and the GM are shady and will steal your money. More

Terrible experience. Scammers. Beware especially the financial deparment lady.so be very careful dealing with those scammers financial deparment lady.so be very careful dealing with those scammers More