West Side Mitsubishi

Bought my new Outlander GT with the brown leather material. I came in with this specific one in mind and they had it on the lot already. Super convenient and quick, i was happy with pricing. material. I came in with this specific one in mind and they had it on the lot already. Super convenient and quick, i was happy with pricing. More

Got a used outlander at good price. Didn't try to get me to buy more than what my budget was. Didn't try to get me to buy more than what my budget was. More

I buy my first car in Canada here. I came to Westside after going 2 other dealers, and right away I felt way more comfortable. Mr Sampat and Sandeep helped me every step of the way. I I came to Westside after going 2 other dealers, and right away I felt way more comfortable. Mr Sampat and Sandeep helped me every step of the way. I came in on a Monday morning and was helped the moment i walked in. I came back the next day after thinking about it and the process was very easy, I was worried I wouldn't get approved. I picked up my new ride on Thursday and they took the time to walk me through the car and got my phone hooked up, I didn't expect the customer service to be so good up to the very end. Sampat and Sandeep are the guys to go to!! More

My customer service experience with Ron was above and beyond. He was friendly, honest, and willing to listen. He made my visit not only stress free but also left me feeling confident in my decisions. beyond. He was friendly, honest, and willing to listen. He made my visit not only stress free but also left me feeling confident in my decisions. More

They are professional and respectful! I had a great experience with West Side Mitsubishi. The sales staff was professional, attentive, and transparent. A special thanks to Sam, who up on I had a great experience with West Side Mitsubishi. The sales staff was professional, attentive, and transparent. A special thanks to Sam, who up on everything and kept updated throughout the process. I truly appreciate the excellent customer service. More

Bought my dad a car here and Ron helped me out. He was extremely helpful and transparent. Ron good job brotha I'll be back for that Outlander GT!! He was extremely helpful and transparent. Ron good job brotha I'll be back for that Outlander GT!! More

I go for car service and people are very polite. They fix fast and tell me what happened to car clearly. Really like keeri They fix fast and tell me what happened to car clearly. Really like keeri More

Came in with my senior mom to help her purchase. Jason was fantastic with her, went above and beyond what was expected. Jason was fantastic with her, went above and beyond what was expected. More

Good enough. They got me in the outlander gt I wanted with the exact payments I wanted and that's about all I care about They got me in the outlander gt I wanted with the exact payments I wanted and that's about all I care about More

​I'm writing this review to share my incredibly disappointing experience at West Side Mitsubishi. Like many people, I was excited to buy a new car, but the process has been frustrating from the sta disappointing experience at West Side Mitsubishi. Like many people, I was excited to buy a new car, but the process has been frustrating from the start. ​I drove all the way from Airdrie to Edmonton because of an offer that turned out to be a classic bait-and-switch. On delivery day, June 21st, for my new 2025 Mitsubishi Outlander PHEV, I noticed several issues with the vehicle's condition even before I took possession. I found a dent on the driver's side door sill, scratches on every door handle pocket, scratches on the tailgate, peeling clear coat on the right front wheel rim, and a scratch on the front bumper. ​On top of the cosmetic damage, the "Winterization Package" I paid for was incomplete, as I was not given a full tank of gas. I also discovered a week later that the horn wasn't working due to a missing fuse—a resolved issue that still makes me question if a proper pre-purchase inspection was ever done. ​I was willing to give the dealership a chance to make things right, but for the past three months, all of my attempts to resolve these issues have been completely ignored. I have not received a single email reply or phone call back from the sales staff or management. ​It's truly a shame that a new car buying experience could be soured by such a complete lack of professionalism and communication. I sincerely hope they improve their practices for future customers. More