West End Nissan

Great to have a friend in the car business!!!! 5 stars all the way!!! This guy knows his stuff. So easy going, really put me in my comfort zone. I'd strongly recommend buying with him! 5 stars all the way!!! This guy knows his stuff. So easy going, really put me in my comfort zone. I'd strongly recommend buying with him! More

Customer Service Deserving Of A High5 Just a quick note and tip of the hat to staff at this dealership. Kim H., exceptional sales associate, actively listened to my request and presented c Just a quick note and tip of the hat to staff at this dealership. Kim H., exceptional sales associate, actively listened to my request and presented cars that were right on target. Customer service deserving of High5 award. Financing, Martin S, last but not least, thanks to your dedication and professionalism. Making financing a breeze... Great work to entire team for making car buying a pleasure... More

Bought a new Nissan Qashqai Great service, friendly and helpful staff. New dealership is awesome. Todd Craner is an excellent salesman. No pressure but extremely helpful. He is t Great service, friendly and helpful staff. New dealership is awesome. Todd Craner is an excellent salesman. No pressure but extremely helpful. He is the type of car salesman that makes buying a new car a good experience. More

My 1st car from a dealership I Had a great experience with a salesman there named Gino. Told him exactly what I wanted and got more than I even thought i could get. If anyone clos I Had a great experience with a salesman there named Gino. Told him exactly what I wanted and got more than I even thought i could get. If anyone close to me needs a car I will be sending them to him for sure!!! More

Regrat going to that dealership I got my older truck serviced sales staff talk alot about diligence I let them know after the work done I'm leaving the city with my 7 yr old. The ser I got my older truck serviced sales staff talk alot about diligence I let them know after the work done I'm leaving the city with my 7 yr old. The service that i got done a few weeks later it's making the same noise under the hood. They said if I have any issues with there work I need to pay them to refit the job that they did. They have a nice scam going. A few days later I got a red seal mechanic from another auto body shop to look over the work and my back tire was missing a lug not. And they said my lug not was strip that's a lie. I took my older truck to the Southside Nissan dealership. They told me it's not strip that it was on very tight. So they charged me half the price of doing the work I got done and the wested Nissan was gunna charge me double what cons. I felt safer dealing with the Southside dealership. More

Not recommend Nissan! I just purchased my first brand new vehicle Nissan kiks 2019, Mr.Todd is my sales professional he did a great job and great services, But! After the I just purchased my first brand new vehicle Nissan kiks 2019, Mr.Todd is my sales professional he did a great job and great services, But! After the next day my brand new vehicle won’t start! the Battery is Dead not working at all. 3 MALFUNCTIONS issues and the blind spot is not working! 5 issues with in 2 weeks! And don’t rust to finance manger who is Paul! I WILL NOT RECOMMEND NISSAN! Go to TOYOTA! More

Lied to my face Purchased a used truck from these guys. During the test drive I noticed the backup camera was not working, salesman (Gino) said they would look at it Purchased a used truck from these guys. During the test drive I noticed the backup camera was not working, salesman (Gino) said they would look at it and definitely repair if I bought the truck (this was written on the sales contract) 2 days later go to pick up the truck. Gino tells me that their service department looked at it and it doesn’t have a backup camera, I need one with navigation for the camera to work, seemed odd but ok. Took it home and looked in the owners manual, says clearly that the backup camera shows up in the rear view mirror. Luckily I was sble to fix myself by checking the wiring. But they lied right to my face just to get me out the door. This is why people hate car salesman. More

Frustrating customer service Had our Nissan Pathfinder (2++ years old only) service for a transmission changed under warranty. We requested for a service vehicle as they have to Had our Nissan Pathfinder (2++ years old only) service for a transmission changed under warranty. We requested for a service vehicle as they have to order the parts that would take four (4) days to have it. But they said don't have available service vehicle, my husband just keep on phoning them as we have some appointments to go to and kids activities that needs transport but we don't have a car to use. Plus, going to work by taking a cab or uber is costly too. It's just frustrating having this kind of customer service while during the time of buying the vehicle you will hear the promises from them but when it's needed they are not just there to help you. More

Service Issue I recently took my Nissan Murano in to have a problem with the window fixed. Please note I have had all my servicing on this vehicle done at this dea I recently took my Nissan Murano in to have a problem with the window fixed. Please note I have had all my servicing on this vehicle done at this dealership. The vehicle is now off warranty because it is 3 years old. The driver side window will not roll up any more! After having my vehicle for the day they told me the window motor and the regulator were gone. The quote was $900 and I would have to pay for the parts before they would order them. After talking with a few friends I decided to get another quote. I got a quote from a very reputable dealer who said the motor was fine and it only need a regulator. The total cost installed was less than $500. I have owned many vehicles (some with 270,000 Miles on them) and have never had the window break down. Also further to my visit to West end Nissan when I went to pick my vehicle up they gave me the keys and I had to go looking for it in the lot on a snowy day. This is after they make you fill in a review on line.. Very sneaky. Had I filled in the review after I left the dealership my questions would have definitely been answered differently. I would not recommend this dealership. More

Great experience Went to west end Nissan in Edmonton had the best service!! Meet with Todd who worked amazingly with us I would like to thank him for his patience and Went to west end Nissan in Edmonton had the best service!! Meet with Todd who worked amazingly with us I would like to thank him for his patience and going above and beyond I would definitely recommend Todd Lamoureux!!! Thanks again !!!!!!! More