West Edmonton Mall Toyota

Pleasent experience We were respected, and the sales person and the manager worked with us to finalize the deal and walk away happy. We were the first sale for the new sa We were respected, and the sales person and the manager worked with us to finalize the deal and walk away happy. We were the first sale for the new salesperson, and it made us happy to be able to help a young salesperson. More

Buying a new car They helped me get exactly what I wanted. And made me feel that I could have it. Fast and painless. I love my Toyota Rav!!! They helped me get exactly what I wanted. And made me feel that I could have it. Fast and painless. I love my Toyota Rav!!! More

2014 Tundra Andy was helpful and honest in the sales process. I am familiar with Toyota trucks, but Andy did a good job explaining the specific features and after Andy was helpful and honest in the sales process. I am familiar with Toyota trucks, but Andy did a good job explaining the specific features and aftermarket items on the truck which gave me more confidence in my decision to buy. More

The pricing structure on the negotiation is confusing service was great except the end pricing for my trade in was way higher than I anticipated., many fees added to the initial price. Also I went for ser service was great except the end pricing for my trade in was way higher than I anticipated., many fees added to the initial price. Also I went for service and was told that my tires has holes must be replaced, and I paid for the new tires on the car was traded in(in negotiation). More

Friendly, knowledgeable salesman Marty Reimer was a good salesman, who was ready to help, willing o listen to what my needs and wants are - without being aggressive and overbearing. Marty Reimer was a good salesman, who was ready to help, willing o listen to what my needs and wants are - without being aggressive and overbearing. He provided a fresh perspective highlighting positive points and was aware of cautions with the product. More

Helpful, Honest and Responsive We had purchased 2 previous Toyota cars from Mayfield Toyota and did not hesitate to purchase our third. The primary reasons were service and value We had purchased 2 previous Toyota cars from Mayfield Toyota and did not hesitate to purchase our third. The primary reasons were service and value for money. Our Sale person Michael was helpful and responsive in answering of our questions. He was honest in his negotiations. We will not hesitate to refer others to Mayfield Toyota for both purchasing and having their vehicles serviced. More

Great Dealership! We have purchased a few vehicles from Mayfield Toyota over the years and trust their expertise in Sales & Service for the products they sell. Right f We have purchased a few vehicles from Mayfield Toyota over the years and trust their expertise in Sales & Service for the products they sell. Right from the start we’ve always felt that we’re a long time client of the Mayfield family. More

Excellent dealership We were greeted immediately upon entering the dealership, offered refreshments, and did not wait anytime to meet with our sales advisor. Phi (our sal We were greeted immediately upon entering the dealership, offered refreshments, and did not wait anytime to meet with our sales advisor. Phi (our sales advisor) responds immediately, he is very knowledgeable, and personable, it made our new purchase a comfortable experience- We were completely at ease. Our vehicle was delivered in a timely manner with all the accessories we asked for. Phi and his co-workers went above and beyond and gave us a great deal on our new Tundra. We highly recommend a visit to this dealership for a test drive. More

Excellent sales and service! My recent lease of a 2018 Tundra Crewmax from Mayfield Toyota is directly related to how well I have been treated as a customer since 2014, when I pur My recent lease of a 2018 Tundra Crewmax from Mayfield Toyota is directly related to how well I have been treated as a customer since 2014, when I purchased my first Tundra. Both the sales and service staff are extremely knowledgeable, professional, and provide excellent customer service! I will definitely continue to deal with Mayfield Toyota in the future. More

Great buy. Terrible customer service after purchasing. Bought my vehicle in July. Was told 5000 aeroplan points will be updated to my account. Points have not been updated yet. Contacted the dealership 4 t Bought my vehicle in July. Was told 5000 aeroplan points will be updated to my account. Points have not been updated yet. Contacted the dealership 4 times via email and many times over phone. Answer I got "we entered your number in late so toyota declined it" the dealership did not have the courtesy to even let me know. Just randomly checked and found out. They are prompt and fast in selling the car initially but after buying experience is unprofessional and poor. More