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West Coast Ford Lincoln
Maple Ridge, BC
48 Reviews
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48 Reviews of West Coast Ford Lincoln
March 24, 2021
I had a very nice experience at West Coast Ford Lincoln. I purchased a F150 Ford and I am very happy with it.Thank you John Carvalho for assisting me and giving me all the information needed to make my deci I purchased a F150 Ford and I am very happy with it.Thank you John Carvalho for assisting me and giving me all the information needed to make my decision. I would definitely recommend this dealership to anyone who wants to buy a Ford. More
by Peter
Employees Worked With
John Carvalho and two other ladies
March 15, 2021
I purchased my 2017 Ford Escape from this dealership and from that day to this they have been great, they explain things clearly, complete servicing in the time they tell me they will. If I want to wait the from that day to this they have been great, they explain things clearly, complete servicing in the time they tell me they will. If I want to wait there is a comfortable area to sit and staff check in with me to see if I need anything. Highly recommend them! More
by Cymru-001
Employees Worked With
Anthony Joy
February 20, 2021
I have two vehicles that I have serviced at this dealership and I’m very happy since 2017 i will recommend to my family and Friends dealership and I’m very happy since 2017 i will recommend to my family and Friends More
by Luisi
Employees Worked With
All employees are good and efficient for me thanks to all of them 👍
April 04, 2020
Messed up my Sync - not thorough service. They replaced my Sync module. 2 weeks later periodic fails began where the voice recognition and Guidance audio fails / does not get ready. For 13 mon They replaced my Sync module. 2 weeks later periodic fails began where the voice recognition and Guidance audio fails / does not get ready. For 13 months I've left them the vehicle 6 times to troubleshoot but all they do is check for new updates. I cannot say if they are not competent or if it is a FORD software issue, but their inability to address the issue and unwillingness to replace the Sync shows their level of service. On a separate occasion I asked them to check a low tire pressure warning, but got the vehicle back as 'no issue' just to find a fat nail in the thread. On the bright side, here's their tire thread measurements - seems like my tires are building thread: Sep 2019 4/4/4/4mm Mar 2020 5/5/5/5 mm Apr 2020 6/6/6/6 mm More
by lfrey
Employees Worked With
Eric
February 17, 2020
We were looking to purchase a new vehicle & stopped in at the dealership...Knowledgeable staff made it a great experience & would recommend our salesperson Joe to anyone looking to purchase new or used....En the dealership...Knowledgeable staff made it a great experience & would recommend our salesperson Joe to anyone looking to purchase new or used....Ended up in a new Ford Edge & we love it! More
by lesleywaslyksemail
Employees Worked With
Joe Patel, Brent Williams
February 17, 2020
Replaced my radiator when the real fault was a intake gasket leak. Was charged 750.00 drove out of the service department. Within 5 minutes the radiator was empty. Returned only for them to tell me it w gasket leak. Was charged 750.00 drove out of the service department. Within 5 minutes the radiator was empty. Returned only for them to tell me it was a new fault. More
by never again
Employees Worked With
ian
February 15, 2020
I have always had great experiance I come here for my services and I have never had a problem. Everyone is nice, professional and accommodating. I have been to other Fords and have not I come here for my services and I have never had a problem. Everyone is nice, professional and accommodating. I have been to other Fords and have not had the same reaction. Reading the bad reviews other people have left I felt the complete opposite about my experiences and wanted to share some positive encounters. Good work West Coast! More
by E
Employees Worked With
Matt
December 12, 2019
No regards for peoples time Went in for a BOOKED appointment and was told once at service department that the parts were not available very unprofessional I highly recommend DO N Went in for a BOOKED appointment and was told once at service department that the parts were not available very unprofessional I highly recommend DO NOT waste your time here cause they have no problem wasting yours More
by leeb.72
Employees Worked With
Brittany
November 09, 2019
Always fantastic service, today no exception..was well looked after. Brad took great car of town car and now fusion platinum. Everyone I dealt with exceedingly friendly. looked after. Brad took great car of town car and now fusion platinum. Everyone I dealt with exceedingly friendly. More
by Robert Meyers
Employees Worked With
Brad, Eric
October 24, 2019
Dishonest service, hiding behind the FORD Logo! Not the best place to get repairs done. Work performed, never satisfactory. Everything they touch somehow turns bad. Personally I think they are preda Not the best place to get repairs done. Work performed, never satisfactory. Everything they touch somehow turns bad. Personally I think they are predatory, disturbing not a good place for buyers to do business. For now, my goal is to find someone who actually will stand behind their work Extremely arrogant towards the customer and insist on controlling the narrative even phone calls. More
by ergodesk
Employees Worked With
Service Dept.
