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Wellington Motors Limited

Guelph, ON

4.9
774 Reviews

935 Woodlawn Rd West

Guelph, ON

N1K 1B7

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774 Reviews of Wellington Motors Limited

March 29, 2018

Amazing Friendly Fun Service Bruce Merritt was extremely professional and honest. He was very patient and took the time to answer all of our questions. He went above and beyond More

by Jen M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Merritt , Brad Corbett
March 28, 2018

Excellent customer Service I had been having problems with my vehicle and it was in and out for service, the problem never actually getting fixed. I started dealing with Sam and More

by Shandy4414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kassa
March 27, 2018

Warranty Service I brought my Fiat for a Warranty Service and they didn't fixed anything. They had an excuse for every part that was supposed to be changed. An outsi More

by Unhappy Customer
Recommend Dealer
No
Employees Worked With
Dealership in general
Mar 27, 2018 -

Wellington Motors Limited responded

I have reviewed your situation with our Service Manager as well as Chrysler. Please keep in mind that the manufacturer provides the vehicle warranty overage not the individual dealer. We as the dealer are paid by the manufacturer to complete repairs meaning we are more than happy to complete repairs under the manufacture guidelines. As per your owners manual, OEM warranty covers manufacturing defects not wear and tear or damage. The front lower fascia on your vehicle is damaged, and is not defective. We did contact the manufacturer on your behalf re your radio buttons worn off, again wear and tear. You may contact FCA directly at 800-465-2001 to voice your concerns.

March 26, 2018

pleasant the dealing with Jeff was good and friendly and very professional he help and was clear with all details of the purchase of my new Grandcaravan More

by Vito Porcellato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shackell
March 15, 2018

I bought a 2017 Dodge Caravan. Eric Elliott is very knowledgeable and understood what I was looking for in a vehicle. He was extremely helpful, courteous and kind. He followed throu More

by Tina Tremelling
Recommend Dealer
Yes
Employees Worked With
Eric Elliott, Owen Jayne
March 15, 2018

One of the best overall car buying experiences ever Bruce was a wonderful help. After only a couple of emails when I came into the dealership he was friendly, courteous, knowledgeable and above all pre More

by jharvey76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Merritt
February 28, 2018

excellent customer service Awesome customer service. all our needs were met. a couple hiccups on pick up day but Samantha and Vanessa were fast and swift to deal with the issues More

by Matt McKeachnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa MacGregor, Samantha Reilly
February 25, 2018

Great experience Jeff Shackell and Brad from finance where great to work with while i purchased my new truck , These two guys made it happen! Great experience More

by Mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett, Jeff Shackell
February 20, 2018

Great start to my day Came in for a service recall and was in and out within a half hour. I expected to have to leave my vehicle. Sam was very helpful and kind Excellent s More

by LianaR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kassa
February 11, 2018

First truck Bought my first new truck from Jeff and I could not be happier both him and Jessica made He whole experience so easy. My family will be returning in More

by Ramcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa MacGregor, Jeff Shackell
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