Waterloo Honda

excellent, personable customer service. very friendly staff who were transparent throughout the whole process. 10/10 rating very friendly staff who were transparent throughout the whole process. 10/10 rating More

Buying a new car here was a great experience. Staff were friendly, competent and happy to help– and the process was quick and easy. Staff were friendly, competent and happy to help– and the process was quick and easy. More

I appreciate all the Waterloo Honda staff at the time when I buy my crv-hybrid 2024 and then the service advisors too when I buy my crv-hybrid 2024 and then the service advisors too More

Booked online which was convenient but service advisor was switched. Some surprises and either attempts to upsell on services, or Canadian Honda build not as good as Japanese build. Tires were swapped for was switched. Some surprises and either attempts to upsell on services, or Canadian Honda build not as good as Japanese build. Tires were swapped for summer tires and two were put in back seat, on the seat which scuffed and soiled the upholstery. Nice facility and friendly people but the overall experience did not rate 5 stars. More

They are professional and thorough. I like that they text you with updates. I recommend! I like that they text you with updates. I recommend! More

Professional, honest and helpful staff. No issues with the work done and explained everything well No issues with the work done and explained everything well More

Bruce and John are always so very helpful. They take good care of my vehicle. They actually seem to care about the customers. They take good care of my vehicle. They actually seem to care about the customers. More

Servicing my car is seamless…. .being able to make an appointment online; not having to wait in line for attention; pleasant reps who explain everything: not having to wait more tha .being able to make an appointment online; not having to wait in line for attention; pleasant reps who explain everything: not having to wait more than a few minutes for a shuttle etc all makes for a painless experience (other than the bill of course). More

Great dealership great staff great line up of car’s and truck’s great location truck’s great location More