Waterloo Honda

When I arrived I was greeted by a pleasant service representative that took my vehicle information right away & advised that my service would begin shortly. He advised me how long the service would ta representative that took my vehicle information right away & advised that my service would begin shortly. He advised me how long the service would take & asked if I would be remaining there until my vehicle was completed. He then directed me to a location where I could wait with complimentary coffee & tea. My vehicle was done within the timeframe he stated. He went over the invoice with me which was really appreciated. Great service & super interaction with the service representative. Thanks for everything. Great job! More

Very Fast and friendly, Very proficient. Highly recommend Honda Waterloo. Great staff, they definitely know what they’re doing. They help you make proper informed decisions about the mainten Highly recommend Honda Waterloo. Great staff, they definitely know what they’re doing. They help you make proper informed decisions about the maintenance of your vehicle to extend the life with proper care. More

Had a mis-communication with an appointment but Shweta went out of her way to make it work and solve the issue. Many Thanks went out of her way to make it work and solve the issue. Many Thanks More

Purchased my new car from Jorge Sandoval. He's exceptional. Excellent service, very professional. Highly recommend Jorge and Waterloo Honda. Was a great experience overall. He's exceptional. Excellent service, very professional. Highly recommend Jorge and Waterloo Honda. Was a great experience overall. More

Waterloo Honda has nice and clean office. The staff is polite and helpful. The service was done lesser than expected time. The staff is polite and helpful. The service was done lesser than expected time. More

As usual, great advice, assessment and service. I have great confidence in the service staff, and the technicians. All the staff are courteous. Bruce in particular is always most helpful. I am glad I have great confidence in the service staff, and the technicians. All the staff are courteous. Bruce in particular is always most helpful. I am glad to have such expert service available and I feel safe and cared for. Thanks to all of you. More

Thank you Toma for your professional and personal service. Highly recommend your assistance with all matters of maintenance regarding my 2022 Passport. service. Highly recommend your assistance with all matters of maintenance regarding my 2022 Passport. More

Very responsive and willing to help meet our needs. From the first minute we entered the dealership we were greeted with helpful people. We found that it was also a no pressure situation. Really an all From the first minute we entered the dealership we were greeted with helpful people. We found that it was also a no pressure situation. Really an all around enjoyable experience. Thank you Dave and Waterloo Honda!! More

The service team was welcoming and professional providing a detailed explanation of what was to happen and what did happen. Tomi was great! Thank you! a detailed explanation of what was to happen and what did happen. Tomi was great! Thank you! More

A special shout out to service advisor Toma , he was very friendly and knowledgeable, and the service was great, thanks! friendly and knowledgeable, and the service was great, thanks! More