Waterloo Honda

Nice work on my profile and staff is very polite and fast in work for cars in work for cars More

Kim was a great help. We were looking for a specific vehicle as I was very attached to my Honda Element that I had been driving for 18 years. I wanted a specific vehicle t We were looking for a specific vehicle as I was very attached to my Honda Element that I had been driving for 18 years. I wanted a specific vehicle that was selling quickly and there were not many left. Kim worked tirelessly to find it for us. She kept us informed and responded quickly to messages. Cars have changed a lot in 18 years and Kim was great at explaining these new items offering her help in my journey with this process. Thanks Kim for everything. I would absolutely recommend her to anyone looking for a Honda. More

Most horrible customer service ever received my lifetime. Waterloo honda should be careful of there two sales managers Brian & Kunal. Both of them were pain in the xxx who do not know how to behave with cust Waterloo honda should be careful of there two sales managers Brian & Kunal. Both of them were pain in the xxx who do not know how to behave with customers. I was very serious in making my deal with my initial sales person but seriously dropped my plan on Honda touring after experiencing these idiots. Customers are not your slaves rather they own you and they run you.. you cannot force them.. Never thought I have to deal with idiots like these specially in honda dealership. Would recomend people to be careful before visiting this place .. specially stay away from these mad guys even if you are mistakenly happen to be there. More

Helpful and friendly staff. No pressure for sale. Reviewed options. Gave a good deal on car and warranties. Would certainly go back or recommend for my friends and family. No pressure for sale. Reviewed options. Gave a good deal on car and warranties. Would certainly go back or recommend for my friends and family. More

Tim was adorable, he walked us through the entire process from test driving to financing. He is amazing person and knowledgable. I highly recommend this dealership to anyone looking for a new car. from test driving to financing. He is amazing person and knowledgable. I highly recommend this dealership to anyone looking for a new car. More

Our salesperson, Kim, was very helpful and friendly. Kim is a great communicator and did her upmost to ensure that we were satisfied. She is very honest and genuine. This is the second car that we purch Kim is a great communicator and did her upmost to ensure that we were satisfied. She is very honest and genuine. This is the second car that we purchased from her and the third from this dealership. We will be back again. More

We had a great experience with Kim! She helped us find the best car for us and she made buying this huge purchase less scary. She was incredibly helpful and responsive and made it her j She helped us find the best car for us and she made buying this huge purchase less scary. She was incredibly helpful and responsive and made it her job to ensure that we were happy and felt good about our new vehicle. I would not hesitate to buy my next car with Kim as well! More

The Waterloo Honda dealership was a great experience for looking at car options, because of the staff and environment looking at car options, because of the staff and environment More

Kim at Waterloo Honda is amazing to work with 😍 She is so kind and knowledgeable, I would highly recommend working with her to anyone looking to purchase a vehicle! so kind and knowledgeable, I would highly recommend working with her to anyone looking to purchase a vehicle! More

Purchased a car last January from them and experienced terrible service. Unfortunately an accident wrote off this vehicle and I needed to purchase a new one again. I purchased replacement warranty when I terrible service. Unfortunately an accident wrote off this vehicle and I needed to purchase a new one again. I purchased replacement warranty when I bought the first car, which I am claiming now to buy the next vehicle. While I await the final amount from this warranty, I put a deposit on a vehicle from Honda. It’s now been over a month waiting for an amount from the warranty and I have the Honda staff harassing me to purchase the vehicle I put the deposit on because someone else is interested in it. This isn’t how a deposit works, you shouldn’t be showing anyone new the car knowing someone else is going to purchase it. You also shouldn’t be harassing me to come purchase it when you can’t get me an amount from warranty. They also didn’t mention when originally purchasing this warranty that I could ONLY use it at Waterloo Honda. I wouldn’t have purchased knowing this because of how horrendous their service is. More