Volvo Cars Winnipeg

It was the best new car purchase experience I’ve had. No pressure, easy to answer all my questions. No pressure, easy to answer all my questions. More

This Volvo dealership is very responsive to your issues, all team members we worked with were very professional, kind, attentive and courteous. All minor issues we had with the vehicle's electronics were so all team members we worked with were very professional, kind, attentive and courteous. All minor issues we had with the vehicle's electronics were solved completely right away and we completely satisfied with the purchase and with the service. More

I have been buying Volvo's from Volvo Winnipeg for the last 17 years and have enjoyed working with the personnel at this dealership immensely. In this period, my family has purchased at least 10 vehicles. last 17 years and have enjoyed working with the personnel at this dealership immensely. In this period, my family has purchased at least 10 vehicles. I have known Matt and Candace for all of this time and have worked with Silvano and Michael in Service and Dave in Sales. I have been appreciative their advise, attention to details and great customer service. I have recommended the dealership and the brand to many friends and relations over the years and would recommend this dealership to anyone. Thanks all - great team! More

Birchwood VolvoThis just happened to me at Birchwood Birchwood Volvo This just happened to me at Birchwood Volvo. I spend the morning looking and test driving two cars at two dealers. Finally sett Birchwood Volvo This just happened to me at Birchwood Volvo. I spend the morning looking and test driving two cars at two dealers. Finally settled on aBMW X1 xdrive28i, at Birchwood Volvo- salesman- Paul. I looked at Car-Fax and it mentioned a $1000 claim on the front, and a $4000 claim on the front two years later. To me that was somewhat acceptable, and car-fax disclosed this. Birchwood Volvo had their asking price - I countered, the sales manager Sales manger Stuart Nugent offered to take off $200 - I countered - Stuart countered with -$300. Paul said Stuart didn't want to throw away more money because one of the dealers down the street was going to buy it for the asking price. (Oldest Sales trick in the book) I reluctantly accepted the counter price as I liked the car, and Paul and I started writing up the documents for that asking price. After we had written up the initial documents (not a bill of sale) but first ones that required my signature, Paul went back to his sales manager - Stuart. It was taking a long time, so I went to see them in Stuart's office. Paul said "we need to show you a few things. We went back to his desk and he said: "There was some slight damage to the Right Rear end that you should know about. It wasn't a claim but the boys in auto-body fixed it up." I asked to see the repair report and was given access to it. The report was a few pages long. It included numerous parts but the ones that stood out most was: r-inner door panel, r-front door assembly, r-inner rear door panel, r-rear door skin, r-door structure/strut (beam - I forget what it was called) and numerous associated parts and labour. This Car had been T-BONED!!!! and not claimed on a claim report - therefor NOT on a -CAR-FAX!! Yes they did reveal the damage before I gave them money - but they waited until I had already initiated the purchase, signed a paper, and then dismissed this extra as slight damage to the right rear of the car. They didn't claim it so it wouldn't show on a car-fax. And . . .they brought it up after the purchase was started. I had met with Paul 3 or 4 times where there was plenty time to inform me of this damage. Think bout this: If most of you went this far to purchase this car- you would have bought the car under these deceptive pretenses. I was then able to read the repair report and recognized the damage of $11,000 + damage of a T-Bone and withdrew my offer. I left Paul and went into Stuart's office to call him on the deception. All he said was; "all we are required to do is to let you know that there was damage and it has been fixed. We did that" (after 3 hours) He repeated this a number of times in response to my complaints. I called it very deceitful and very poor sales practice. . . . 3 hours of my life I will never get back. - I don't like being duped. No apology, no attempt to make a price adjustment (to me that would qualify for a large price drop - for a 3x damaged vehicle - one of them being a T-BONE. Very bad sales practice and deception. It reminds me of "Bait and Switch" Wasted day- and I will share this deceptive practice with others. I WILL NOT GO BACK TO BIRCHWOOD VOLVO! More

We have leased several vehicles over the years, and the service has been excellent every time! Matt has always helped us immediately with all of our needs. He has been beyond supportive!! Also helping service has been excellent every time! Matt has always helped us immediately with all of our needs. He has been beyond supportive!! Also helping us with our latest lease were Blair, Candace, and Paul. They were amazing in making the whole process enjoyable and easy. Everyone treated us as family. Thank you! More

My service advisor Michael Scott , was very helpful , looked after everything I needed. I would go nowhere else looked after everything I needed. I would go nowhere else More

Paul and Candace made the experience of choosing and finalizing the car purchase easy and pleasurable. I don’t think that I have ever been treated so well when buying a vehicle. I have wanted the XC-60 finalizing the car purchase easy and pleasurable. I don’t think that I have ever been treated so well when buying a vehicle. I have wanted the XC-60 for a long time and ended up with a dream vehicle. I would recommend this Volvo dealership hands down. Also, they are undergoing some fairly extensive contradiction and work hard to make your experience such that you don’t notice that. I look forward to their Big Reveal soon. More

Paul helped find the right vehicle for me, even though it took several trips to find exactly what I was looking for. Everyone was very knowledgeable and answered all my questions. 5 stars for sure and I woul took several trips to find exactly what I was looking for. Everyone was very knowledgeable and answered all my questions. 5 stars for sure and I would definitely recommend this dealership. More

Simply thorough and excellent service! We’ve known a large number of the staff for years (from sales through service since 1972 -- ’72 station wagon, ’84 diesel sedan, ’96 850 station wagon (the hot one large number of the staff for years (from sales through service since 1972 -- ’72 station wagon, ’84 diesel sedan, ’96 850 station wagon (the hot one!), to our current ‘2006 XC70. A lot was done to the XC70 yesterday, and it drives like a new vehicle again. We also appreciated that our car was picked up and a "lovely" loan car was left for us for the day. As we are accustomed to from Winnipeg Volvo, the service team -- several still with Volvo after servicing our current and three previous Volvos over the years -- is dedicated, highly competent, and just plain friendly, supportive, and awesome! We also appreciate the thorough inspections that pay attention to things that will need future attention. This is very important since it lends considerable confidence in their guidance and performed service. Thanks to so many, but we must single out Silvino Braga, Mike Scott in service and Cam in parts. They, plus many more, have been so supportive over the years, and there are many more we could flag. Overall, Winnipeg Volvo has treated us very well -- friendly and reliable advice, and great service. More

I am very happy with the services I received from Paul in sales and Silvino in service. Indeed, I have been enjoying my Volvo XC40 Momentum T5 since May 2021. sales and Silvino in service. Indeed, I have been enjoying my Volvo XC40 Momentum T5 since May 2021. More