Volkswagen Waterloo

Leasing a new Golf The staff are friendly, fair, and informative. They were very accommodating and professional. I had a wonderful experience and would come back again i The staff are friendly, fair, and informative. They were very accommodating and professional. I had a wonderful experience and would come back again in the future. More

Most helpful I sold back my 2012 TDI Jetta for a new Golf. Robert was most helpful in guiding me through this intricate process to a successful purchase.. I sold back my 2012 TDI Jetta for a new Golf. Robert was most helpful in guiding me through this intricate process to a successful purchase.. More

Staff that goes above and beyond I have been driving my new Tiguan for a couple weeks and love it. Justin Keyes sold us our car and he was was very knowledge about different models a I have been driving my new Tiguan for a couple weeks and love it. Justin Keyes sold us our car and he was was very knowledge about different models and features. He was able to listen to our needs and wants and help us pick the prefect model for my family! I have been going to Waterloo VW for service for years and have always had first class treatment from that department as well. More

Very pleased I was just recently in a car accident and needed a vehicle quickly. Multiple family members have purchased from the dealer so I wanted to give them a I was just recently in a car accident and needed a vehicle quickly. Multiple family members have purchased from the dealer so I wanted to give them a try myself for my first vehicle purchase. Justin was super inviting and friendly through the entire process. He worked within my budget and got me a car I love! Shawn was very thorough with his explanations and helped me get a warranty package that worked for me. I highly recommend VW Waterloo! Great experience with purchase and I'm super pleased with my vehicle! More

Amazing Experience! You will be hard pressed to find a better experience purchasing a new car- I visited multiple dealerships and none came even close to the kind of serv You will be hard pressed to find a better experience purchasing a new car- I visited multiple dealerships and none came even close to the kind of service I received at Volkswagen Waterloo- Justin was very patient throughout the process and never pressered me into buying until I was ready- Shawn was very informed and gave me all the importint information I needed to make a final decision on the car( again giving his recccomendations but not forcing any service on you) Beyond happy with my 2017 Jetta and will recommend this dealership to anyone looking for a new car in the future A+++ More

First car purchase was awesome! Amazing customer service at Volkswagen! Michael and his team were friendly, completely honest and transparent about the car; and worked so fast and ef Amazing customer service at Volkswagen! Michael and his team were friendly, completely honest and transparent about the car; and worked so fast and efficiently. I had a great experience buying my first car! More

First car purchase was amazing! The VW Waterloo team was amazing in helping me purchase my first car. Big shoutouts to Robert, Shawn, Matt and Thomas for putting in a great effort to The VW Waterloo team was amazing in helping me purchase my first car. Big shoutouts to Robert, Shawn, Matt and Thomas for putting in a great effort to make sure everything went smoothly. The team really went above and beyond and it might be my first car, but it certainly won't be my last Volkswagen. I love my Passat! More

Wonderful Sales Rep.'s Such a wonderful Dealership, for all discerning requests. Worked extreme hard to meet vehicle requirements and wrapped vehicle transfer efficiently. G Such a wonderful Dealership, for all discerning requests. Worked extreme hard to meet vehicle requirements and wrapped vehicle transfer efficiently. Great Sales Rep.'s, Rob and Shawn. Big Thanks More

The best dealership in the area I truly believe that this is the best dealership in the area. I went in not know what to get, being very vague and they found me the perfect car witho I truly believe that this is the best dealership in the area. I went in not know what to get, being very vague and they found me the perfect car without breaking my bank. They were so helpful and wanted to find a car for me, they made the experience simple and enjoyable and really care about the people and finding them the perfect fit rather then just making a sale. I would recommend them to all my friends and family and if anyone out there is ever looking for a new or used car I would suggest they go to this dealership. More

Great experience I walked into this dealership knowing basically what I wanted and luckily they had the perfect for me. Mike was very friendly and answered all of my q I walked into this dealership knowing basically what I wanted and luckily they had the perfect for me. Mike was very friendly and answered all of my questions honestly. He made sure I understood the paperwork and took the time to go over all of the features of the car with me. He made the entire experience very simple and hassle free for me. More