Volkswagen Victoria

Amazing service to get me the vehicle I wanted Matt and Sandi were extremely helpful to get me into my dream vehicle, as well as making it fit into my budget. I was given a great opportunity to tak Matt and Sandi were extremely helpful to get me into my dream vehicle, as well as making it fit into my budget. I was given a great opportunity to take the vehicle for a test drive. One evening Matt even offered to stay late to accommodate our schedule. Sandi was helpful in supporting me through this journey as well as showing me all the features of the vehicle. They were all extremely patient as well with my uncooperative toddler. More

Parts Replaced I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have p I bought new windshield wipers last week and one of them had a warp in it. The dealership replaced it with no fuss at all. And they happened to have puppies in the dealership to support a local dog rescue group, so puppies to pat! thanks so much! More

Another Excellent Service from Volkswagen Victoria I've had my 2001 VW Golf serviced by this dealership since 2005 (when I escaped from Toronto to Victoria). Firstly, I have to say that I consider this I've had my 2001 VW Golf serviced by this dealership since 2005 (when I escaped from Toronto to Victoria). Firstly, I have to say that I consider this car the best of 10 I've owned (including two BMWs in the 1970s). I have never had to repair or replace anything except when caused by long-time wear, and it runs as well now as it did when I first got it (the driver's seat is a bit shiny now though). Secondly, Volkswagen Victoria is the best dealership/service centre I've dealt with. That includes VW dealerships in Montreal, Ottawa and Toronto. The buildings are modern and clean, and the staff is knowledgeable, efficient and friendly. The only thing I'm not too happy about are the prices, but then that applies to every other dealership as well, no matter the make of car. More

Comfortable and friendly We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings o We were treated well, received helpful answers to all our questions. Our agent could not have been more helpful. He patiently explained the workings of the car. More

sales were good but the car had mold on roof wasn't clean the car was used but it had green mold on convertable roof and black mold on mats inside car it had not even been vaccumed I know for sure because I f the car was used but it had green mold on convertable roof and black mold on mats inside car it had not even been vaccumed I know for sure because I found the change under the seats when I cleaned it More

Great service provided by Robert Great fallow up and planing on behalf of Robert (sale) Would recommend him The overall presence in the dealerships is friendly professional and en Great fallow up and planing on behalf of Robert (sale) Would recommend him The overall presence in the dealerships is friendly professional and enjoyable Thanks More

Attention to the customer You can feel Michael's passion for the Volkswagen line of cars... very knowledgable. His attention to detail and the need for a customer makes the wh You can feel Michael's passion for the Volkswagen line of cars... very knowledgable. His attention to detail and the need for a customer makes the whole buying experience a positive one. The dealing with the rest of the team; Matt (Sales Manager) and Terrilyn (Financial Services) completed the positive experience. First class service. Looking forward to a long term relationship. More

service Michelle has always been excellent to deal with. Very friendly and knowledgeable. Service is first rate. I would not hesitate to have all my servicin Michelle has always been excellent to deal with. Very friendly and knowledgeable. Service is first rate. I would not hesitate to have all my servicing done at this location. Thanks. More

39000 service + I am always happy to do business with VW Victoria. Michelle is pleasant, experienced and knowledgeable, efficient and thorough. Also, any other staf I am always happy to do business with VW Victoria. Michelle is pleasant, experienced and knowledgeable, efficient and thorough. Also, any other staff I spoke to was also very helpful and friendly. More

Excellent Customer Service Brent Moroz was very helpful and product knowledgeable. We appreciated his efforts to explain every detail of the Tiguan. We also received real good s Brent Moroz was very helpful and product knowledgeable. We appreciated his efforts to explain every detail of the Tiguan. We also received real good service from "Matt" the sales manager who assisted in closing our purchase deal. Excellent team work between these two gentlemen. As first time VW customers we are looking forward to continue to receive the excellent service at Volkswagen Victoria. More