Village Nissan

Scammer this dealership should be shut down. This dealer ship should be shut down. They try to force the customers to get loan at high rate through them. once I paid in full they unlawfully cashe This dealer ship should be shut down. They try to force the customers to get loan at high rate through them. once I paid in full they unlawfully cashed incidental on my credit card. once I reported than their CFO said it is a misunderstanding. My advise to every one if you purchase a car there you will regret later. More

My formal complaint to Nissan Canada about Village Nissan Very Dissapointted with this dealership, Good thing Nissan Canada was there to turn things around for us.If it wasn't for their Customer Service at he Very Dissapointted with this dealership, Good thing Nissan Canada was there to turn things around for us.If it wasn't for their Customer Service at head office, I wouldv've lost all faith in the brand. More

Worst customer service Read below from their website before going there for an express oil change service: 30 MINUTES OR LESS. GUARANTEED. Your Express Service will be c Read below from their website before going there for an express oil change service: 30 MINUTES OR LESS. GUARANTEED. Your Express Service will be complete in 30 minutes or less from the moment your vehicle is driven into the service bay – or your next Oil and Filter Change is complimentary. It’s our promise to you. Visit or call Village Nissan for details Careful - it's from the moment your vehicle is driven into the service bay!!! We brought our car last Saturday at 2.00pm, left there at 5.15pm. 3 hours and 15 minutes for an oil change. The guy sat next to me was there since 12.00pm and had been waiting over 4 hours with an appointment for changing his snow tires!!!! Avoid this car dealership. Worst of the worst..... More

Stealership. AVOID Village Nissan Worst Nissan Dealership ever. They are Scammers, on the day of pick my car up they force me to pay $500.00 to get the car or they would not release it Worst Nissan Dealership ever. They are Scammers, on the day of pick my car up they force me to pay $500.00 to get the car or they would not release it. After 5 year lease is done I wanted to buyout my car and out in the blue this dealership calls me and tells me that i have to pay $320 for late payment fee and was told there's no paper work. While all car payments was dealt with Nissan Canada in Mississauga, I end up calling Nissan Canada and was told Nissan Canada will debt from my account if its a late payment. Once I Finance the vehicle its all between me and Nissan Canada and the dealership shouldn't have anything to dealt with. I just want to warn everyone who is looking towards a Nissan do not buy from Village Nissan. 1 More

Great Customer Service!!! Sam Li is one of the best salesrep I've ever met. He is knowledgeable and calm manner. What he did today was appreciated-truly an excellent service. Sam Li is one of the best salesrep I've ever met. He is knowledgeable and calm manner. What he did today was appreciated-truly an excellent service. It was not perfect throughout our entire purchase but he went above and beyond to make sure the experience was as positive as possible for us. We had some minor problems along the way but was quickly and efficiently resolved as they went out there way to find a solution that met our needs. He also followed up to be sure we felt it was fair and that we were happy with the solution. We never felt pressured and had plenty of time to be sure it was the right purchase for us and we are so happy with our new murano. From the big boss - Darren with his great sales staff right through to the service department, it was an overall positive experience for us. More

Excellent new car sales service The salesman responded my email request promptly and followed up regularly. He showed the SUV and explained all features in detail before and during t The salesman responded my email request promptly and followed up regularly. He showed the SUV and explained all features in detail before and during the test drive. He helped me to work out the deal and made my car purchase a pleasant experience. He continued to show his professionalism in delivering car and after sale follow up. More

Gary the champ I bought sentra sl 2014 model yesterday from this dealer. I must say i am impressed by the kind of positive professional attitude showcased by one of I bought sentra sl 2014 model yesterday from this dealer. I must say i am impressed by the kind of positive professional attitude showcased by one of the most promising sales professional Mr Gary. The dealer is lucly to have this gem on board in their team. Gary- a man with full of energy, enthusiasm and passion to meet the requirements of his customer. I recommend everyone who is planning to buy a car, do meet him if you looking for a trusted n a professional sales consultant.. This being said.. I am looking forward to get efficient after sales support services from this dealer.. Thanks again Gary- you Rock :-) More

Find the right staff I bought two Cars in three years and have both bad and good experiences. I have dealt with different dealerships and their staff. If you want to buy a I bought two Cars in three years and have both bad and good experiences. I have dealt with different dealerships and their staff. If you want to buy a Nissan from this dealer. Go asking for Lance, an honest guy. They also has an excellent service advisor - Kasim, whom I believe is their star employee. For two and half years, I have been complete satisfied with his service. He speaks several languages, always tells you the truth and finds ways to help you save money. More

Stay away Negotiated 2 free oil changes upon sale. When I tried to claim the first, I didn't bring my 'coupon' and they woild not honour. Told them I was intere Negotiated 2 free oil changes upon sale. When I tried to claim the first, I didn't bring my 'coupon' and they woild not honour. Told them I was interested in buying a 2nd car (same year!) and this wan't leaving me with good first impresssion. Manager's reply, 'sorry'. Yep, they lost the sale of a new care because they would not give me my NEGOTIATED first free oil change because I forgot to bring a coupon. You've been warned More

Rude and Unprofessional !! We came to look for Nissan Rogue and met with Allan. When we asked about accessories pricing, Allan said that accessories was handled by Finance depar We came to look for Nissan Rogue and met with Allan. When we asked about accessories pricing, Allan said that accessories was handled by Finance department. We asked him to get a quote from the Finance department because we want to know our overall price. Instead of helping us, he told us to just go away. VERY RUDE AND UNPROFESSIONAL !! More