Village Nissan

Excellent Service Qi’s customer service is excellent! I’d recommend there any time. He went the extra mile to ensure I was comfortable with my purchase. Qi’s customer service is excellent! I’d recommend there any time. He went the extra mile to ensure I was comfortable with my purchase. More

Professional Staff The car purchase was some time ago however it was a good experience. The service is excellent at this Nissan garage. They always let me know the full The car purchase was some time ago however it was a good experience. The service is excellent at this Nissan garage. They always let me know the full condition of the car and what may soon need to be addressed allowing me to budget for repairs. More

Very professional, friendly and courteous!! - Chris was very friendly, took all my info and made an appointment for me. - When on site he told me exactly what was going to be done during this s - Chris was very friendly, took all my info and made an appointment for me. - When on site he told me exactly what was going to be done during this service, how long it would take and that he would keep me posted along the process. - This was going to be a long service ( tire change, brake service) so Chris told me upfront and offered me options for a shuttle ride. - Kept me updated of the progress and was actually done before schedule. Service Advisers like Chris make us come back for service to your dealership time and time again. Thanks folks and happy holidays! More

Love my new Murano Platinum The team at Village Nissan was was very helpful. From our salesperson Erin to the financial manager who looked after or 0% financing to the general ma The team at Village Nissan was was very helpful. From our salesperson Erin to the financial manager who looked after or 0% financing to the general manager Christine, we were very well looked after. Erin was able to locate the color and trim package I wanted and have the vehicle ready for me within the specific amount of time. The trailer hitch i have ordered ( which is specific to the foot sweep rear door opener) has been on backorder for quite some time as it is coming from Japan. ERIn has beeen in regular contact with me regarding updates. I am very pleased More

Love my new Murano I bought a 2017 arctic blue Murano. I love it. Sales team gave me a great deal. Had it for a few months now. Love it. I bought a 2017 arctic blue Murano. I love it. Sales team gave me a great deal. Had it for a few months now. Love it. More

Excellent service and very professional I am very surprised at some of the comments on this page. I have been buying and servicing my cars from Village Nissan for 20 years. The sales people I am very surprised at some of the comments on this page. I have been buying and servicing my cars from Village Nissan for 20 years. The sales people are professional and the service advisors are very courteous and knowledgeable. I would recommend this dealership to all my family and friends. And I have over the years and they have all been happy with their experience. I love the Nissan cars and will continue to deal with them. More

Very very bad Peoples This is not a business place xxxxing please Don’t go to this please No good everything Business manager Alax so bad guy I am so mad with my This is not a business place xxxxing please Don’t go to this please No good everything Business manager Alax so bad guy I am so mad with my suv More

Bad Experience Today : -( The customer service experience was very bad. You go to your appointment with a person, you get someone else who do not understand the background. The customer service experience was very bad. You go to your appointment with a person, you get someone else who do not understand the background. No ownership of any misunderstanding, and bad customer handling. No one picks up the phone you have to leave messages that no one is listening to. Not recommending this place to anyone. More

Bad service and long waiting Waiting for 5 hours for diagnosing even I have booked an appointment. The technicians can’t find the real problems, and service person blame me didn’ Waiting for 5 hours for diagnosing even I have booked an appointment. The technicians can’t find the real problems, and service person blame me didn’t tell the details, come on I am not the technician, but I said the CVT has issues, why you didn’t do effort to find out the CVT problem. More

Service team will try to scam you!!!!!! Brought my car in for check up because it was getting vibrations when going over 120kph on the highway. I thought it might just been the wheels since Brought my car in for check up because it was getting vibrations when going over 120kph on the highway. I thought it might just been the wheels since I just changed to my winter tires, but they told me my rear propeller shaft joint is seized so it causing the back wheel to go off balance, so I need to change the shaft to a new one. It will cost me $1500 to change it. To my knowledge, the propeller shaft usually still running strong even after 100k+ clicks, and my car was under 70k clicks still. I didn't want to proceed with changing the propeller shaft, so then they told me all 4 of my wheels are off balance and needs to be balanced. I went ahead with the wheel balancing. Once its done they told me the back it still going to vibrate since the shaft is not changed. So I tested on the highway again and indeed my car still vibrates at high speed. I decided to bring my car to a private auto mechanic and he told me that the Nissan dealership mechanic might just be lying to me, and suggested me to just re-balance my wheels again. AND.............. IT FIXED THE PROBLEM. For $50 this guy fixed my car problem. At the dealership they charged me $120 for checked + $99 for wheels balance +HST, and yet they didn't fix it. It just means that they didn't even balance my wheels when they charge me for it already. These xxxxxxxx will pull out nasty trick from their sleeves just to make you spend unnecessary money. I bought the car new at this dealership too, so it just shows how much they don't care about their customers. DO NOT BRING YOUR CAR TO THIS DEALERSHIP FOR MAINTENANCE!!! More