Village Nissan

Good Advice and Thorough Checking My husband brought my Sentra in late Jun for a tire changing and was informed a serious problem found in the ball-joint. Edward of the Service Team k My husband brought my Sentra in late Jun for a tire changing and was informed a serious problem found in the ball-joint. Edward of the Service Team kindly helped us by arranging an appointment first thing in the next morning. As my son wanted more details about the job going to be done, he called Kassim, the Service Advisor, up. Kassim patiently explained the cause and the procedures. My whole family have been loyal customers with Nissan Service for about 20 years because it is able to provide us with reliable service and honest advices. It is especially pleasant to be serviced by Edward and Kassim who are always friendly and efficient. More

Regular Maintenance Good prompt service, the staff is friendly and knowledgeable. Can set up appts through email. Shuttle service back and forth to my work. Appreciate Good prompt service, the staff is friendly and knowledgeable. Can set up appts through email. Shuttle service back and forth to my work. Appreciate that they know the appropriate schedule for my vehicle and do not try to sign me up for service I don't need. Fleet vehicle. More

Schedule service maintenance My service adviser Kassim is the best at Village Nissan. Went there this morning. My 1 year old Nissan Sentra has only 12.400km He advise me to ha My service adviser Kassim is the best at Village Nissan. Went there this morning. My 1 year old Nissan Sentra has only 12.400km He advise me to have synthetic oil instead of regular oil. Which I believe is an excellent suggestion to protect the engine in hot summer days. I was out of there in 30 minutes.Great job. More

I went to change the oil and check my Altima 2011 Very good experience Short time waiting Friendly personal. Also they change the brakes fluids . I waited only 30 minutes and the service was gr Very good experience Short time waiting Friendly personal. Also they change the brakes fluids . I waited only 30 minutes and the service was great. The people were very friendly ,my expectations were complete full filled . More

Brake Repairs We had brake repair on Sat. June 13, 2015. Ed did an excellent job accommodating us. We had to return the car Mon. June 15, 2015 as there was a scrap We had brake repair on Sat. June 13, 2015. Ed did an excellent job accommodating us. We had to return the car Mon. June 15, 2015 as there was a scraping sound from the brakes. They are taking care of the problem immediately. More

Repair Service is good and charge is fair I have serviced my 2004 Nissan Quest and 2008 Pathfinder at this location for past 8 years. I live in south Scarborough but I went up to Markham for I have serviced my 2004 Nissan Quest and 2008 Pathfinder at this location for past 8 years. I live in south Scarborough but I went up to Markham for my cars service. The main reason, the service Advisor Kassim have been clearly, Patient and Honest to explain my car issues and advised. I have been three other locations in Scarborough for service but I found out the service fee charge is the fairest.at Village Nissan. I will highly recommend for the service at this location. More

Horrible business practices, including negotiating deal in bad faith, lying, manipulation of agreement. Service department is good, but do not buy an automobile from this dealership. in bad faith, lying, manipulation of agreement. Service department is good, but do not buy an automobile from this dealership. More

I am very disappointed this dealer. First of all my used car was not cleaned inside even they say "cleaned". When I wipe front panel(where CD, A/C is ) my cloth got black and even I found a dead xxxx roach car was not cleaned inside even they say "cleaned". When I wipe front panel(where CD, A/C is ) my cloth got black and even I found a dead xxxx roach in trunk. They never apologize this matter. Another thing is I ordered bumper to bumper rust proof. It was not covered fully and some parts are totally stained already. And those parts are not covered by most expensive warranty which I bought. I didn't noticed that but there are several parts not covered and lists are shown with tiny small area in brochure. Actually they changed my warranty from 5 years to 3 years after I signed. After I complained this to Nissan Canada, they actually terminated my free oil changes which they promised when I bought. They didn't give me any notice and they didn't answer why. Remember, everyone is nice until you sign the deal. Go another dealer. More