
Victoria Hyundai
Victoria, BC
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Best customer service! My fiancé and I were ridiculously impressed with the Hyundai team. Andrew was, hands-down, the most patient, positive, funny salesman we met while car My fiancé and I were ridiculously impressed with the Hyundai team. Andrew was, hands-down, the most patient, positive, funny salesman we met while car shopping. He was true to his no-pressure mantra, and we loved working with him for his knowledge and personal touch. When you're sitting in a dealership for hours at a time, it's a definite perk working with such a great conversationalist. Indy, Jared and Cole were equally as welcoming, friendly and fun. After signing the deal, we definitely felt pressured to buy the extended warranty, but as first-time new car buyers, we probably should have been expecting an upsell. All things considered, the team was patient with our decision-making process and receptive to our feedback; they stayed late to accommodate our schedule and were generally awesome. We'd recommend Andrew and the dealership (and the Elantra!) to anyone in the market for a new car. More
Very Pleasant Experience I purchased my first car from this dealership over the last two days, and I was very impressed. Not only did the staff do everything in their power to I purchased my first car from this dealership over the last two days, and I was very impressed. Not only did the staff do everything in their power to get me the best deal I could ask for, but they also made sure I was comfortable while doing it. I truly enjoyed an experience that I thought would have been a stressful one. If you are considering buying a vehicle, new or used, I recommend Victoria Hyundai very highly! More
Had good time buying a SUV ! From start to finish I had a great time at the Victoria Hyundai dealership! Everyone starting with Jody Dick to Cody to Bruce ! Super nice guys. Ever From start to finish I had a great time at the Victoria Hyundai dealership! Everyone starting with Jody Dick to Cody to Bruce ! Super nice guys. Everyone introduced themselves and explained exactly what they were going to do for me on that day. They were also pretty nice to my dog , providing treats so that she would not eat them !! I would highly recommend them, they were happy, curtious, funny and efficient. I will buy another car from them again and will tell my friends about them . Sincerely Kerri Perron More
Service of 2007 Hyundai Tucson & 2011 Hyundai Santa Fe Our service advisor Corey our shuttle driver Cord was outstanding for our service on our (2) vehicles along with Rodney & Sarah. We had a problem wi Our service advisor Corey our shuttle driver Cord was outstanding for our service on our (2) vehicles along with Rodney & Sarah. We had a problem with the clear coat on the hood of the Santa Fe our salesman Andrew along with Rodney & Sarah are making arrangements to have it fixed. Once again our reasons for dealing with Victoria Hyundai show up in the terrific service. More
Thank You I would like to thank all the staff for their excellent service - it made buying a new car a pleasure instead of an ordeal. Jody in particular went o I would like to thank all the staff for their excellent service - it made buying a new car a pleasure instead of an ordeal. Jody in particular went out of his way to make sure all my questions were answered and that I was comfortable with my purchase. I look forward to many more years of Hyundai pleasure More
Customer Service Experience I recently purchased a 2014 Hyundai Elantra GT. From the moment I walked in to the dealership I was greeted by Alyssa who was the most amazingly smar I recently purchased a 2014 Hyundai Elantra GT. From the moment I walked in to the dealership I was greeted by Alyssa who was the most amazingly smart, knowledgeable and friendly person. She made my whole experience relaxed and comfortable as I was just a wee bit nervous buying a new car. No pressure what so ever. I felt like I was at home. Alyssa was extremely knowledgeable about the vehicle and was very helpful in teaching me how to use the special features. I would highly recommend any of my friends or family to experience the friendly, warm and helpful experience at Victoria Hyundai. Alyssa is a huge asset to the dealership and I feel I could call on her at anytime with any question about my vehicle and feel 100% confident that I will get prompt and accurate information. Overall, my experience was a very positive one thanks to Alyssa... Thank you...Lynda More
Friendly and Efficient Service I recently went to Victoria Hyundai looking for a new Elantra or a used Sonata. Andrew helped me look at a few different models and was very efficient I recently went to Victoria Hyundai looking for a new Elantra or a used Sonata. Andrew helped me look at a few different models and was very efficient while going about everything. Very quickly, I was able to test drive to different cars and get a feel for what exactly I was looking for. Upon deciding on the model, Jeremy came and helped with the pricing. Jeremy was also friendly and pleasant to work with. One thing that I felt could have been improved on was better knowledge of the pricing and more transparency and consistency among the staff. Being initially offered MSRP prices that were much higher than those listed on Hyundai Canada's site was slightly irritating. However, after some brief discussion, everything was easily resolved and we settled everything in a mutually agreeable fashion. Finally, Bruce helped me with all the financial paperwork. He was also very easy to deal with and we got through all of the paperwork with as few headaches as possible. Overall, I was quite pleased with all of the staff at Victoria Hyundai and am even more pleased with my new 2014 Hyundai Elantra. I would recommend Victoria Hyundai as a great place to shop for a new vehicle and Andrew Hubbard as an excellent salesman to help you with the process. More
Excellent Dealership Nothing but good things to say about Victoria Hyundai and the experience I had. They got me a great price on a car, and took care of everything for me Nothing but good things to say about Victoria Hyundai and the experience I had. They got me a great price on a car, and took care of everything for me right away so I was in and out quickly as I was coming over from Vancouver. Casual, easy-going atmosphere, friendly people, and gave me all the straight facts right up front. You're in good hands with these guys. More
great experience !!!!! Andrew took very good care of us , everybody actually. He listen to us , making sure that we were looking for the best car for our needs. we went with Andrew took very good care of us , everybody actually. He listen to us , making sure that we were looking for the best car for our needs. we went with the santa fe . Andrew helped us during the entire process ,mad sure everything was perfect for us .Really great service,theres not a question that i felt bad for asking , He made sure that we were happy about everything . Very professionnal .Indy also took good care of us , he made sure we had for our money, he made sure that we were having the payment that fit with our budget , bruce and jared made sure we understand everything ( we are french) they took the time to explane everything to me and my wife . thank to you all !!! More
Great deal Came in to the store and quickly realized that the new car was for me. I worked with jody, he was never pushy and always seemed to know exactly what i Came in to the store and quickly realized that the new car was for me. I worked with jody, he was never pushy and always seemed to know exactly what it was that I wanted. The finance people were great and afterwards ingot a chance to have Luis take care of a small problem that I had. 10 out of 10! More