Victoria Hyundai
Victoria, BC
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Focused on being helpful, not closing the deal At no point did Graham annoy me in the slightest, and in the world of car dealerships, that should speak volumes. He literally was only concerned w At no point did Graham annoy me in the slightest, and in the world of car dealerships, that should speak volumes. He literally was only concerned with helping me get what I wanted, not even a glimmer of player mentality. Everyone else I dealt with during the sale was great as well, they didn't give me any greif when I declined extras, nor did the paperwork team act like a bunch of upsellers regarding their respective departments. Everyone dealt with offered what they had, answered my questions and went with my choices, no pressure, no prying. More
Best experience buying a vehicle! I just bought a new vehicle for my daughter and Glen made it really enjoyable. He is knowledgeable, kind, patient and helpful. I would definitely reco I just bought a new vehicle for my daughter and Glen made it really enjoyable. He is knowledgeable, kind, patient and helpful. I would definitely recommend him! Jody also was a big part of why we chose their dealership. Outstanding service! Sincere thanks!!! More
Glen is an awesome guy and great salesman! Overall dealing with Hyundai Victoria has been an absolute pleasure. Glen was just awesome and although I didn't actually end up buying a car from Hyu Overall dealing with Hyundai Victoria has been an absolute pleasure. Glen was just awesome and although I didn't actually end up buying a car from Hyundai Victoria, yet, I will definitely be returning in the future and will always be my first place to look. Friendly staff and great dealership 5/5 stars for sure. More
A delightful experience, and a great car Just bought a splendid new 2017 Accent GLS hatchback from the lads at Victoria Hyundai, and couldn't be more pleased. Both Vidal Boren and Tristan Ma Just bought a splendid new 2017 Accent GLS hatchback from the lads at Victoria Hyundai, and couldn't be more pleased. Both Vidal Boren and Tristan Marshall were friendly yet professional, and very accepting of my quirky yet determined personality. No pressure, lots of cooperation and in the end I got the car I wanted at the price I could afford. I daresay it's not common for car salesmen and clients to hug, but it was a natural in our circumstances. I highly recommend both Vidal and Tristan. And yes, Tristan's kids, your dad is a super cool and very funny guy! More
Great Friendly Service! Tom ensured we had adequate time to assess a car we were interested in, yet still harbored some doubts with. He helped make an unfamiliar process com Tom ensured we had adequate time to assess a car we were interested in, yet still harbored some doubts with. He helped make an unfamiliar process comfortable for us. Tom and the finance team then worked hard to accommodate our particular needs. A great buying experience all around. More
Typical dealership Like all dealer once they determine that the sale will no go through at their end they do not get back to you. Not worth their time except that it mea Like all dealer once they determine that the sale will no go through at their end they do not get back to you. Not worth their time except that it means I will not return later....short sighted More
Adequate at best Just had a return of lease. I made an appointment and was kept waiting. I had to change other appointments as a result and there was no courtesy give Just had a return of lease. I made an appointment and was kept waiting. I had to change other appointments as a result and there was no courtesy given for making me wait. Communication was not transparent about my obligations and I am still waiting two weeks after I dropped off the vehicle for an inspection and final release from Hyundai finance. Bruce did not listen well , spoke over my questions, and misrepresented facts. I told him I had bought another car however he kept trying to sell me a hyundai. He was kind of pushy and could benefit from some communication skills. The service department has been so so and upsold me on a 4 year oil change service. I had service appointments that were booked at the wrong time. I didn't get a refund for the unused services. I would not buy another vehicle from this dealership. More
Graham was great to deal with! Graham was an amazing salesman. Very knowledgeable and friendly. Followed up with me after purchase to make sure I was happy with my car and everythin Graham was an amazing salesman. Very knowledgeable and friendly. Followed up with me after purchase to make sure I was happy with my car and everything good. More
Thanks! Tom Cantley helped my partner and I buy our 2017 Hyundai Ionic. Tom was very knowledgeable of the vehicle we chose, and not cheesy or pressuring! We f Tom Cantley helped my partner and I buy our 2017 Hyundai Ionic. Tom was very knowledgeable of the vehicle we chose, and not cheesy or pressuring! We felt Tom was a sincere salesman, and he made our first new vehicle purchase as smooth as it could be. Thank you! More
Happy Customer! I just purchased my first ever new car and was very pleased with the the fact that I did not feel pressured. I felt like I gained knowledge along the I just purchased my first ever new car and was very pleased with the the fact that I did not feel pressured. I felt like I gained knowledge along the way and felt like it was a great experience! You feel supported and like you matter because you do! More