
Victoria Hyundai
Victoria, BC
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Above and beyond I would like to thank Indy Brar for his amazing help and going to mats for me in a very stressful time. He went way above and beyond for me, made call I would like to thank Indy Brar for his amazing help and going to mats for me in a very stressful time. He went way above and beyond for me, made calls, rattled a few chains, and got me into an amazing new car. He was such a great help to me and I wouldn't hesitate to deal with him again. He even came in on his day off in order to get me into my new car cause my rental was due to go back. There are not alot of people like that left anymore More
The new car From start to finish we experienced excellent service and attention to detail from a caring team in the sales department. First, we met Andrew about From start to finish we experienced excellent service and attention to detail from a caring team in the sales department. First, we met Andrew about 5 minutes after arriving. He introduced himself while we were busy debating the different features we needed in a new car on the rooftop lot. Usually I dread meeting a sales person on a car lot. As I saw him approach us, I braced myself for the cheezy one liners followed by awkwardness for the rest of the visit. However, Andrew was much more genuine in his greeting and we immediately felt comfortable including him in our debate. He was a great help in narrowing down the search to our new car. After much discussion, we all agreed that the Hyundai Accent Hatch was the car for us. We sat down to talk numbers and met Indy, the sales manager. It was a unique experience. Not only because of meeting a sales manager so early (or at all) in the purchasing process, but also to meet one that cared enough to get to know us. Rather than send Andrew back and forth to negotiate our deal, Indy and Andrew both worked with us directly. Over two days Indy, with the help of our finance manager Bruce, put together an affordable option within our budget. Thank you to Andrew, Indie, and Bruce for helping us bring home our Hyundai Accent Hatch. More
Good Customer Service representative I've been back and forth recently with a few issues regarding my AC on an Elantra, which could have been a frustrating experience were it not for Core I've been back and forth recently with a few issues regarding my AC on an Elantra, which could have been a frustrating experience were it not for Corey Klontz. Corey always has a smile and a ready answer to queries. He is polite, attentive and never loses his cool. He has done a great job of listening to my concerns, acting upon those concerns and keeping me notified in a reasonable time frame. Essentially, he gets things done and is a very good ambassador for the business. More
Excellent Service by Customer Service Specialist Sarah Sullivan provided excellent customer service. She made my visit to your dealership easy and enjoyable. I received friendly, accommodating and pr Sarah Sullivan provided excellent customer service. She made my visit to your dealership easy and enjoyable. I received friendly, accommodating and professional service. Thank you More
Top Notch Customer Service! I had the pleasure of meeting Andrew Hubbard. He was super friendly and accomodating and made every effort to give my wife and I the comfort we needed I had the pleasure of meeting Andrew Hubbard. He was super friendly and accomodating and made every effort to give my wife and I the comfort we needed in making the best choice possible for our growing family. He was extremely knowledgeable and courteous, while not coming across at all like a sales guy.....he genuinely made me feel that he had my best interests at heart, which was an experience I will always remember. If you're looking for a Hyundai, go see Andrew! More
Purchase of a New Hyundai Santa Fe Limited Our new Santa Fe Limited is outstanding, beautiful ride with lots of electronics, which I am sure will take sometime to learn. Need a salesman see Tr Our new Santa Fe Limited is outstanding, beautiful ride with lots of electronics, which I am sure will take sometime to learn. Need a salesman see Tristan Marshall, he is learning everyday about selling new cars. More
First time fun at car dealership All my past experiences with car dealerships have been long, boring, dreadful, and a tiring experiences. Not so though at Victoria Hyundai, their sta All my past experiences with car dealerships have been long, boring, dreadful, and a tiring experiences. Not so though at Victoria Hyundai, their staff specifically Tristan (salesman) Indy (salesman) and Bruce the numbers guy made our experience feel as though we were just a group of friends hanging out having fun talking about the days events. They shared their own personal experiences of themselves with us and had a sense of humor that can be matched with no other dealership. Their approach made us feel comfortable and at ease while getting all the necessary information we needed on the vehicle we wanted. Because of their magical work with the numbers we were able to get 2015 Ltd model Elantra at the price range we were comfortable with. We left with a car but both my wife and I left feeling like we had made some new friends and looked forward to doing business with them again. Hyundai Victoria should be the template for all other dealerships to follow. More
Wonderful staff, great customer service I originally chose Victoria Hyundai because I loved my previous Hyundai vehicle, but because of their helpfulness and knowledge, the staff at Victoria I originally chose Victoria Hyundai because I loved my previous Hyundai vehicle, but because of their helpfulness and knowledge, the staff at Victoria Hyundai ensured in will be a customer for life now. Tristan is just about the friendliest and most helpful salesman I've come across and I can't recommend him highly enough. Everyone else I dealt with during this transaction was great as well - Bruce, Indy, Cole, and especially Corey in the service department. Thank you to such a great team! More
Smooth and effective This was my first experience buying a brand new car. I was a bit anxious and honestly a bit intimidated by the whole process. However, after meeting J This was my first experience buying a brand new car. I was a bit anxious and honestly a bit intimidated by the whole process. However, after meeting Jody, I felt completely relaxed, and like I was in good hands. Jody was very easy to talk to, but also very knowledgable. After Jody helped me choose the perfect car for me, I then had the pleasure of dealing with Bruce, who was also very easy to talk to, and explained everything else in perfect detail. I was also then helped a great deal by Tristan, who was fantastic. I would highly recommend this dealership to anyone looking for a great car. ***** More
A fun and successful car hunt ended at Hyundai After checking out the local new and used offerings at other dealerships, I decided to give Hyundai a try. The Santa Fe Sport had everything I was loo After checking out the local new and used offerings at other dealerships, I decided to give Hyundai a try. The Santa Fe Sport had everything I was looking for and then some. The salesperson, Jody, was friendly, professional, informatative, and no pressure. The other staff were helpful and friendly too. Special thanks also to Bruce and Sarah for the followup service. My son very much enjoyed an opportunity to "Ring the gong" . More