
Victoria Hyundai
Victoria, BC
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Just bought a used car with Victoria Hyundai. I was impressed by the service, notably by Dan Caisssie (sales-5 stars)) who was very professional, unimposing, but very courteous, helpful and accommodati impressed by the service, notably by Dan Caisssie (sales-5 stars)) who was very professional, unimposing, but very courteous, helpful and accommodating. Surprisingly also, the dreaded portion of buying a car, dealing with the financing went smoothly and surprisingly made pleasant by the financing Manager, Bruce, who was efficient, informative. The whole process was completed in less than a day. Thank you guys, you have our respect and satisfaction. Fernie Avelino More
Easy Peasy Collin, our salesman, was easy and professional to work with when we decided to purchase a pre-owned 2019 Hyundai Santa Fe. We had previously owned Collin, our salesman, was easy and professional to work with when we decided to purchase a pre-owned 2019 Hyundai Santa Fe. We had previously owned a Santa Fe and were looking for something similar. All our transactions with the dealership went smoothly, except for waiting for over half an hour to make the payment. All in all, a good experience More
Excellent Service Today I bought my 4th Hyundai (3rd Elantra). I received excellent service all the way around. Great salesman, finance meeting was perfect, car insuran Today I bought my 4th Hyundai (3rd Elantra). I received excellent service all the way around. Great salesman, finance meeting was perfect, car insurance was informative. I was in and out within two hours, drove home a new 2020, 100% satisfied. Thank-you, Jarrett More
My New Sonata Great buying experience Dan the Bow Tie Man Sales guy was exultant! No pressure great knowledge of the car.Ryan the finance guy guided me threw the lo Great buying experience Dan the Bow Tie Man Sales guy was exultant! No pressure great knowledge of the car.Ryan the finance guy guided me threw the loan explaining every detail to me, and there Insurance gal Val was terrific.A fantastic buying experience, More
Used 2007 mustang They treated me well and looked after my needs, I delt with Ben Jillings who did a lot of running to meet in the middle of what I wanted,got everythi They treated me well and looked after my needs, I delt with Ben Jillings who did a lot of running to meet in the middle of what I wanted,got everything that suited me and even great lookin floor mats thrown in. Thanks for putting up with me. Hard battle fought with good results .Thanks Ben. More
Stress free and personable purchase of my Kona EV I found all the staff at Victoria Hyundai to be professional and easy to relate to. My own sales person Collin Levesque was especially attentive to my I found all the staff at Victoria Hyundai to be professional and easy to relate to. My own sales person Collin Levesque was especially attentive to my questions and concerns and took extra time to see that they were met. Collin explained all the government incentive programs and financing issues that related to my situation. At no time did I feel pressure to purchase my vehicle or to select unnecessary options. After making my decision to buy the Kona EV all details of the process of completing my purchase were arranged and organized by Collin in a balanced personable and professional manner. I was introduced to all relevant members of the sales and service team by Collin and he was the one to see me drive off the lot a happy owner of a new Kona EV. After two weeks of driving my EV I couldn't be happier with my purchase and I am confident if there are any concerns that arise I can contact Collin and Victoria Hyundai and I will be well looked after. More
Great Experience, Pleasant sales staff I worked with Collin Levesque, he was a pleasure to deal with. Very helpful, knowledgeable and not pushy or intimidating. Collin reached out to me on I worked with Collin Levesque, he was a pleasure to deal with. Very helpful, knowledgeable and not pushy or intimidating. Collin reached out to me on the private ad I had made for my car. Wasn't planning on trading in on this particular car, but am vey happy that he reached out to me and helped me make a great deal. Taylor the sales manager was very reasonable to deal with and I left feeling happy with the deal we reached. I would highly recommend Collin and Taylor for your next car purchase. Only negative was that I had to wait quite a while for the finance manager. Although when I did get in to see Ryan Hoffman, he was great, and not pushy on the extended warranties. More
arrogant unresponsive and unprofessional Terrible dealership. Stonewalled when the panoramic sunroof on my 2018 Santa Fe Sport exploded like a bomb while I was driving at highway speed.. Wh Terrible dealership. Stonewalled when the panoramic sunroof on my 2018 Santa Fe Sport exploded like a bomb while I was driving at highway speed.. While the vehicle was in their shop over $350 of my personal property stored in the front storage bin went "missing". Their reaction....."prove it". Avoid these people like the plague. More
Great Team Approach We bought our new Ioniq EV in April 2019 and have been consistently impressed with the whole team at Victoria Hyundai. We thought there might be gaps We bought our new Ioniq EV in April 2019 and have been consistently impressed with the whole team at Victoria Hyundai. We thought there might be gaps with the transition in ownership but we have been pleasantly surprised. Our warranty issue was managed very efficiently and the service on site has been friendly and fast. We are new customers for Hyundai. Loving the energy! More
Thanks to Jarrett Richards for our Kona EV We picked up our brand new Kona EV last week and I can't say enough about Jarrett Richards and the exceptional service he provided. We met Jarrett in We picked up our brand new Kona EV last week and I can't say enough about Jarrett Richards and the exceptional service he provided. We met Jarrett in April when we were looking for an EV and he took us for a long test drive and literally sold us the vehicle with his expertise and professionalism. Even during the wait for us to pick up our baby, Jarrett kept us regularly updated and always threw in a personal comment that made it feel like he was a new friend. When it came to purchasing the vehicle - Jarrett was a consummate professional and made the transaction as smooth and easy as possible. And he even continues to check in with us to see how we are liking our Kona (which we are loving!). I've had some horrible experiences with pushy and deceitful car salesmen in the past, but Jarrett has changed my entire opinion through his genuine, courteous, professional and highly personal service. I only hope more people have the opportunity to work with Jarrett Richards. I can't recommend him enough. More