Victoria Hyundai

Exceptional service; really extraordinary. My 2002 Santa Fe was recalled and Hyundai Victoria did the repair work. It speaks to the excellence of this organization that even drivers of older ve My 2002 Santa Fe was recalled and Hyundai Victoria did the repair work. It speaks to the excellence of this organization that even drivers of older vehicles like myself are well looked-after. The actual recall repair was taken care of quickly, but an earlier recall that had not been carried out was found to be in a potentially catastrophic condition. I was urged to not drive the car until repairs had been made. This happened December 23rd. I was going to be stuck without a vehicle for the holidays; fortunately Steve Bullock, the service manager, made available to me a new vehicle for me to get through Christmas. I was very pleasantly surprised; if I were a Grinch my heart would have grown two sizes right then and there. The work was carried out at the earliest opportunity (i.e., once spares had been shipped in from Vancouver). The repairs were actually very extensive, but I was not charged a nickel, not was it suggested I would be. Again, remember this is an older vehicle, not one where the company would be making money. In addition to the recall repair, I requested my car's hydraulic brakes be flushed, as per Steve's recommendation. That work was also carried out efficiently and promptly. Considering the urgency of the repair work in terms of vehicular safety, and the assistance that Steve and the team provided at their most busy time of the year, I can only say that they went above and beyond what I might have expected. My car was even washed when I went to pick it up; how about that for service? I can only praise Steve and the team and, more to the point, thank them for their considerable efforts. My wife's and young son's [plus my own] safety and well-being was their first and foremost priority; that is a rare thing indeed. From now on, they'll get my custom both in repairs and when it is time for me to update my vehicle. A very warm and heartfelt thanks, everyone! Stewart Wood, December 2014. More

Awesome Corey Klontz is an awesome Service Adviser one of the best in the field, if you ever go into Hyundai Victoria ask for him and you will see what i mea Corey Klontz is an awesome Service Adviser one of the best in the field, if you ever go into Hyundai Victoria ask for him and you will see what i mean. Thanks for all your help and i will see you on my next visit to the dealership. More

Christmas Kindness Steve came to my rescue on Christmas Eve when my headlight burned out and after an hour of trying to change it myself I finally caved and brought it i Steve came to my rescue on Christmas Eve when my headlight burned out and after an hour of trying to change it myself I finally caved and brought it in. Steve changed the bulb and wished me a merry Christmas, no charge. Such a huge stress relief right before a long road trip to Edmonton. More

Exceptional customer service. I have dealt with Corey two times now for Warranty Servicing and I have to say the service I get is exceptional. Corey is so customer service oriente I have dealt with Corey two times now for Warranty Servicing and I have to say the service I get is exceptional. Corey is so customer service oriented and is excellent at it. I am so thrilled with the service we have received from this dealership. I love our vehicle and the experience has been fantastic. More

Outstanding Service Department I have used the maintenance department of Victoria Hyundai for several years and have never ever been disappointed with the level of service they give I have used the maintenance department of Victoria Hyundai for several years and have never ever been disappointed with the level of service they give. During this last visit I was very pleased with the excellent service Corey my service consultant gave me. His detailed estimate of what I could expect to pay was dead on with no surprises both him and the service staff there went out of their way to ensure everything was topnotch including removing a paint mark on the bumper as an early Christmas present. More

Great first dealership buying experience! Jody went out of his way to help make things work for me to purchase my first dealership vehicle. He is very knowledgeable and truly enthusiastic abou Jody went out of his way to help make things work for me to purchase my first dealership vehicle. He is very knowledgeable and truly enthusiastic about the vehicles he stands behind. Jody is very personable and a pleasure to deal with. Beyond sales, the whole team was great, particularly Jamie who bent over backwards figuring things out to suit my particular financial requirements. Good job guys! I am super pleased with the dealership and my new Hyundai More

Thrilled with my Car Tristan is probably one of the best sales rep I have met. He is friendly, no pressure, kind of guy. He was able to answer our questions. He was also v Tristan is probably one of the best sales rep I have met. He is friendly, no pressure, kind of guy. He was able to answer our questions. He was also very patient with my little one and even answering her questions (she's 7). What I also like , is when I bring my car in for service, he makes a point to say hi and make sure I'm still happy with Veloster. I highly recommend Tristan, if your in need for a new vehicle. More

Service Department I've had to bring my car in for service a couple of times (oil change and replace radio) and I have had the pleasure of dealing with Corey each time. I've had to bring my car in for service a couple of times (oil change and replace radio) and I have had the pleasure of dealing with Corey each time. He is very professional and explains exactly what needs to be done and why. If you have to bring you vehicle in for service, I highly recommend asking for Corey. More

Stan's the man! I had a great experience dealing with Stan as my salesman. He was incredibly knowledgeable about the vehicles and found me the perfect fit. I got a gr I had a great experience dealing with Stan as my salesman. He was incredibly knowledgeable about the vehicles and found me the perfect fit. I got a great deal on a Santa Fe Limited and would recommend him to anyone. Stan is honest and down to earth! Great guy! More

Car search Salesman was personable and helpful with all my questions regarding all their models. When time comes to purchase I will be delighted to deal with Abd Salesman was personable and helpful with all my questions regarding all their models. When time comes to purchase I will be delighted to deal with Abdul and Victoria Hyundai More