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Victoria Hyundai

Victoria, BC

3.9
726 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 726 reviews

December 31, 2014

Great service As a young woman, walking into a dealership can be intimidating. Rodney and his tam were great, friendly and welcoming. I didn't feel like I was being More

by MaryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Jan 21, 2015 -

Victoria Hyundai responded

Hi Mary B. Thanks for taking the time to write this kind review. We disagree with your point though of "as a young woman, walking into a dealership can be intimidating" ... We think that it can be pretty intimidating for EVERYONE :) because of that we apply our no wpressure promise and a culture of building customers for life. With the internet, our customers are informed and educated. We dont think it is worthwile to apply a bunch of pressure - you guys can buy anywhere at any time. We try to approach things as consultants and with a smile. I am really pleased that you noticed. Thanks for your business and congrats on your new wheels!

December 30, 2014

Great cars, awesome staff......no pressure. Dealing with Andrew was a pleasure. Very knowledgable with no pushy sales routine. Bought a new 2014 Santa Fe then returned a few months later to see More

by Mishwsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard, Jared Kubbernus
Jan 21, 2015 -

Victoria Hyundai responded

Hi Mishwsa: Steve here. Thanks for your kind words, and thanks so much for mentioning Andrew specifically. We really appreciate it, and your business. Congrats on your new wheels!!!!

December 30, 2014

Great Service Andrew Hubbard treated us royally from the time we first looked and then we went back again and Andrew and the other people we saw there were wonderfu More

by Harry Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi Harry, Steve here. Thanks for your kind review and for mentioning Andrew specifically, we really appreciate these kind words. Congrats on your new wheels and hello to Anita!

December 30, 2014

Excellent overall experience! Jamie was very knowledgable about what was best for me and my family. I had a great experience and would definitely reccommend them to anyone looking More

by F_paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2015 -

Victoria Hyundai responded

Hi F_Paris, Steve here. Thanks for your kind words and for mentioning Jamie specifically. As our coach and captain, he wears the "C" on his jersey with pride and we are proud to be part of his team. Thanks for your business and congratulations on your new wheels. All the best! Steve.

December 30, 2014

That's all you can ask for For myself, it wasn't only about buying cars, I found myself enjoyed the whole process of car selecting and actually made friends here. All other deal More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi James, Steve here. Thanks for your kind words. We agree, this is about more than just cars. Welcome to our little Victoria Hyundai family!

December 30, 2014

Out of Province inspection Even though I have a domestic vehicle, not a hyundai, this service center did not turn me away. They not only completed the inspection in a timely fas More

by oliversride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Jan 21, 2015 -

Victoria Hyundai responded

Hi Oliversride. Steve here. Thanks for your kind review. Not a Hyundai!!???? The shame of it all!!!!! Just kidding, we are happy to service all makes and models and thank you for your business! All the best, Steve.

December 30, 2014

Thank you! Thank you Hyundai! Andrew Hubbard is not only an incredible salesperson, he is an exceptional individual. From start to finish I was very well ta More

by Candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sheridan, Andrew Hubbard, Cole Coates, Bruce Blake
Jan 21, 2015 -

Victoria Hyundai responded

Hi Candace, Steve here. Thanks for taking the time to write this kind review. We agree Andrew is awesome, and we are super proud to be on his team. Enjoy your new wheels and congrats! All the best!

December 29, 2014

Very friendly Very relaxed, friendly environment! Made me very very comfortable in the showroom without being over bearing, as well as being very knowledgable abou More

by wroc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2015 -

Victoria Hyundai responded

Ho wroc, Steve here. Thanks for taking the time to write about your experience here. We really appreciate it. All the best! Steve.

December 29, 2014

Great service team! The guys in the service department were great! They had my car ready in under an hour and I felt very taken care of. Special thanks to Jamie Kaban for More

by LCampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2015 -

Victoria Hyundai responded

Hi Lcampbell, Steve here. Thanks for your kind words. We agree, Jamie is a king of men! We are lucky to be part of his team! All the best, Steve.

December 29, 2014

FANTASTIC SERVICE WITH A SMILE! AFTER MY LAST PURCHASE WITH VICTORIA HYUNDAI I WAS PESIMISTIC ABOUT DEALING WITH THEM AGAIN, BUT TRISTAN WAS FANTASTIC! HE WAS POLITE, OUTGOING, AND K More

by sm29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall
Jan 21, 2015 -

Victoria Hyundai responded

Hi SM, Thanks for taking the time to write about your time here. I am inferring from your note that you havent always been met with great service in the store and I apologise for any past troubles, that is not what we want anyone to have. I am so glad though that you gave us another chance, and really pleased that Tristan redeemed your opinion of us. ALl the best, and congratulations on your new wheels!

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