
Victoria Hyundai
Victoria, BC
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Fantastic customer service Dan's work ethic and friendliness are obvious as soon as you meet him, but what convinced me to write this are his honesty and persistent customer ser Dan's work ethic and friendliness are obvious as soon as you meet him, but what convinced me to write this are his honesty and persistent customer service. His follow up between visits and since purchase have been great, and he's consistently gone the extra mile for my wife and I at every chance he had. Would definitely recommend him for anyone interested in a vehicle at Vic Hyundai. More
Friendly, Knowledgeable, and Low Pressure We visited Victoria Hyundai on March 14th while shopping for a smaller SUV. Mike Polly was very knowledgeable about the Hyundai vehicles, and took his We visited Victoria Hyundai on March 14th while shopping for a smaller SUV. Mike Polly was very knowledgeable about the Hyundai vehicles, and took his time to show us the vehicles and options without putting pressure on us to buy right away. Indy, the sales manager, was also friendly and direct with us. Both Mike and Indy made us feel comfortable. We will definitely visit them again before making our SUV purchase decision. More
knowledgeable and honest Dan was friendly, fast and didn't try to sell me on things I didn't need. Since the sale, he has gone the extra mile to provide great follow up servic Dan was friendly, fast and didn't try to sell me on things I didn't need. Since the sale, he has gone the extra mile to provide great follow up service and make sure things were right. I have been looking for awhile and it has been very frustrating at times getting fast talked so I really appreciate honesty. I will recommend him to friends for sure. More
Great service and very friendly As first time buyer of new car, my sales rep was Mike Polly a warm and friendly. We been shopping around for a vehicle as my old one dies. He never pr As first time buyer of new car, my sales rep was Mike Polly a warm and friendly. We been shopping around for a vehicle as my old one dies. He never pressured me into a sale, but he listened to what I was looking for and offered advice. A great service and good time thank you for your time Mike, and just fun to hit the Gong. I walked away extremely happy with the experience we will pass along to my friends about the great friendly service you have in your Hyundai team. And I have my first VIP Oil Change today and thanks for washing my car too :) More
Traded in our fun adult not kid friendly car! We had a warm and friendly welcome by Mike. We had been shopping around for a vehicle that was a little bigger for our needs as a new growing family! We had a warm and friendly welcome by Mike. We had been shopping around for a vehicle that was a little bigger for our needs as a new growing family! Mike listened to us and what our needs were and narrowed it down to the perfect suv for us! Thank you Mike! The financing part was friendly as well. Handled my Jared! Thanks guys! We will be telling anyone we can to see you guys!! More
Good all round experience Andrew got back to me promptly on all matters. I much appreciated the straight forward answers to my questions and his genuine nature. All in all I ha Andrew got back to me promptly on all matters. I much appreciated the straight forward answers to my questions and his genuine nature. All in all I had an excellent experience. The money matters were handled efficiently by Jarred and I feel he steered me to make a wise choice in purchasing an extended warranty. My wife loves her new used Tiburon very much. Thank you. More
Blown Away- Above & Beyond Expectations This was my first experience purchasing a new vehicle and I am so pleased with my choice in dealership. Working with Jamie Kaban and his team at Victo This was my first experience purchasing a new vehicle and I am so pleased with my choice in dealership. Working with Jamie Kaban and his team at Victoria Hyundai was hands down, the most incredible, positive buying experience I could have ever imagined. I felt confident that through every step of the process my best interest was genuinely the top priority and that finding the best vehicle for my short and long-term needs was thought about during every decision. Jared was a joy to work with during the financing details and I am thankful for the time and diligence Andrew took on making sure I understood every aspect of my new Tucson. I would highly recommend this dealership to anyone, especially a first time vehicle purchaser, like myself. More
Excellent servie At first I was disappointed with the arrangement we had come to(mostly my oversight, and some lack of understanding), but these guys bent over backwa At first I was disappointed with the arrangement we had come to(mostly my oversight, and some lack of understanding), but these guys bent over backwards to help me stay within my budget and alleviate all of my concerns. These guys are awesome and I very much appreciate their business practises. Thanks to all the Hyundai employees who helped my out. More
Great service, friendly environment These guys were great, was a very welcoming and friendly environment with no pressure sales. Spent most of the time joking around with them and had a These guys were great, was a very welcoming and friendly environment with no pressure sales. Spent most of the time joking around with them and had a wonderful experience all around. Knowledgable staff who answered all my questions. Would definitely recommend to anyone! More
Want to feel special? My husband and I recently upgraded to a "new" used car, a pre-owned 2010 Elantra sedan. We were both interested in buying a used Elantra after renting My husband and I recently upgraded to a "new" used car, a pre-owned 2010 Elantra sedan. We were both interested in buying a used Elantra after renting one six months previously. Being more than "middle aged," despite knowing what we wanted, we entered the process with pre-conceptions and misgivings about "used car" salespeople. We were soon put right. These days, profit margin is not the aim; volume selling is. So we got a superb car at an incredible (to us) price. And it was an enjoyable experience to boot. We were treated so well. I wish all salespeople were as knowledgeable and amiable as the people we dealt with! In particular, I must single out Tristan Marshall, our product specialist. He was marvellous: knowledgeable; humanly honest; genial; patient; understanding...could we have asked for anyone better? No. And all the people at Victoria Hyundai seemed to be of similar high quality calibre...We were amazed...Jared Kubbernus, our financing advisor, was another gem in the process. In fact, our only regret is that we cannot just turn around and go through the same soul-building experience all over again. We have to wait at least another year or two...But we plan to return as long-term customers. Where does one hear that refrain these days??? Thank you, all of you, Victoria Hyundai. We are looking forward to dealing with you again. More