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Victoria Hyundai

Victoria, BC

4.3
729 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 729 reviews

June 20, 2015

Purchase of used car Good service, friendly and knowledgeable. Bruce sent me and extra key and fob, thank-you. The car is great, very clean and good on gas. More

by Barb C
Recommend Dealer
Yes
Employees Worked With
Bruce Blake
Jul 21, 2015 -

Victoria Hyundai responded

Hi Barb, Thanks so much for your kind words, you have made our day. Welcome to our little Victoria Hyundai family!

June 17, 2015

My First NEW car Excellent, friendly service from everyone! Almost all of my family members have bought a car from Victoria Hyundai and we are all very happy with our More

by kerrk222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jul 21, 2015 -

Victoria Hyundai responded

Hi Kerk222 Steve here, thanks for your kind words, you have made our day and are pleased for you and your family's trust. It means a lot for us to hear it! Thanks

June 14, 2015

Bought my first car! Indy, Brianna, and Steve were all extremely helpful and personable. Brianna was very patient and courteous in answering all my questions, and really m More

by KateM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Brianna Dick
Jun 15, 2015 -

Victoria Hyundai responded

Hi KateM, Thanks so much for your kind words and for taking the time to write them here. First car! AWESOME! Thanks for choosing us, and congrats on your new wheels. Welcome to our little Victoria Hyundai family. All the best!

June 11, 2015

Excellent place to get a great car! We wanted to thank Andrew Hubbard and everyone at Hyundai Victoria for helping us decide on which vehicle to purchase for my husband and I. It was a More

by tlavs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jun 13, 2015 -

Victoria Hyundai responded

Hi Tracey and Bill - Steve here. Thanks so much for your kind words and congratulations on your new Santa Fe! We agree, Andrew is awesome. He works very hard, every day to provide top notch service and its reviews like this that validate those efforts. Have a great day and welcome to our little Victoria Hyundai family!

June 10, 2015

Awesome Dealership Special thanks to Andrew and staff for getting me into my first Genesis. Very professional, efficient staff made my experience stress free along with More

by Laurie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Jared Kubbernus, Bruce Blake
Jun 13, 2015 -

Victoria Hyundai responded

Hi Laurie1234. Steve here. Thanks so much for your business and congratulations on your new Genesis! Welcome to our little Victoria Hyundai family!

June 10, 2015

Outstanding a great experience overall. No high pressure sales. Staff were all very friendly and welcoming. They all seemed happy to be working in this particula More

by Christine15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Dick
Jun 13, 2015 -

Victoria Hyundai responded

Hi Christine15. Steve here. Thanks for your great review and for sharing the picture here of the big day! We agree, Brianna is awesome! We are excited to be on her team and we welcome you together to our little Victoria Hyundai family!

June 08, 2015

A "positive experience" We were greeted by a lovely young lady as soon as we walked in the door. Brianna was a wonderful help to us, we knew what we were looking for and she More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Dick
Jun 13, 2015 -

Victoria Hyundai responded

Hi Debbie - Steve here. Thanks for your kind review and thanks for this awesome picture of the big day! We agree, Brianna is awesome! Did you know that she is daughter to our very own Jody Dick, one of our sales managers? Jody has long been one of our most celebrated sales team members, and is certainly one of our best reviewed! We think that Brianna though could soon be giving ole dad a run for his money in the customer service business :) Congratulations and thanks again!

June 04, 2015

Excellent experience No pressure sales, even after doing a test drive with three different models. It was very easy and friendly service. I was happy with the process More

by HappyHyundaiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Jun 13, 2015 -

Victoria Hyundai responded

Hi Happy Hyundai Owner - Thanks for your kind review and congrats on your new wheels!

June 02, 2015

A Very Nice Experience First, we had gone to Victoria Hyundai to just view one of the vehicles that we had been looking to buy for some time now. When we arrived, we had fou More

by Just Another Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Truong, Jared Kubbernus
Jun 13, 2015 -

Victoria Hyundai responded

Hi Just Another Customer, Steve here. Thanks for your kind review and for taking the time to write about it here. Congrats on being in the right place at the right time! Its a bit corny, but the universe must have been rooting for you that day! Either way we are really pleased that you are part of our little Victoria Hyundai family and thank you whole heartedly for your business. Have a great day!

May 31, 2015

Ask for Indy! I owe him my sanity! Shortly after purchasing a used 2008 Santa Fe, I was fronted with a possible $4000 transmission service bill, I contacted mysales rep and received no More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny H in service, Indy Brar
Jun 13, 2015 -

Victoria Hyundai responded

Hi Em! Steve here. We were super disappointed to hear about the mechanical troubles with the Santa Fe. We are really glad though that together we were able to work through them with you. We agree, Indy is awesome! Did you know that the law in BC is such that there is no such thing as an implied warranty when you buy? This means that unless an extended warranty is explicitly purchased, or included when someone purchases a used car they are on their own once they leave the lot! We feel though that this isn't very good in the spirit of relationship and long term partnership, so we try to look for win-win solutions when something unfortunate like a repair right after delivery is required. I'm glad that Indy was able to find one for you in this case! Sorry for the inconvenience and thanks for your patience. Have a great day!

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