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Victoria Hyundai

Victoria, BC

3.6
723 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 723 reviews

February 26, 2016

Great Experience! We just bought our first brand new car from this dealership. I dealth with Andrew Hubbard from the get go and he was very professional and understandi More

by Shawn and Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Bruce Blake
Mar 24, 2016 -

Victoria Hyundai responded

Hi Sean and Chelsea - Thanks for this great review and thanks for mentioning Bruce and Andrew specifically - they get loads of great reviews, and it in turn the reviews push them to even greater heights! Have a great day and welcome to our little Victoria Hyundai family!

February 25, 2016

Awesome experience I heard about a car that I might be interested in and went to check it out. The service I received while at the dealership was amazing and all of the More

by Bwills19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Dick
Mar 24, 2016 -

Victoria Hyundai responded

Hi Bwills. Thanks so much for this great review, and congrats on your new wheels! All the best!

February 25, 2016

Service with a hug , latte and a smile! What can I say..these guys treat me like concerned family!! Corey always finishes my service with a hug..Hank is always willing to do a Starbucks driv More

by Melihyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz, Corey Klontz, Hank Van Dalen
Mar 24, 2016 -

Victoria Hyundai responded

Hi Melihyla: Steve here, thanks for this great review! We really appreciate it, and truly appreciate you as a customer, you brighten our day! Free hugs always at Vic Hyundai! All the best, see you soon.

February 21, 2016

Great experience I went to Victoria Hyundai to look at a Sonata I had seen and everything was great. Brianna was great and listened and everything went smooth and was More

by Ben Kember
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Dick
Mar 24, 2016 -

Victoria Hyundai responded

Hi Mr. Kember - Steve here, thanks for your business and for this great review, we really appreciate it. Thanks also for mentioning Brianna specifically, you have made her day! All the best, Steve.

February 21, 2016

Great service. I bought a Santa Fe from Brianna. She was easy going and very thorough. She knew all the features of my vehicle. The process went very smoothy. More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Dick
Mar 24, 2016 -

Victoria Hyundai responded

Hi Jacqueline, Thanks for this great review and welcome to our little Victoria Hyundai family!

February 20, 2016

Thanks so much! I just purchased my first brand new car ever! Thanks so much to the whole team at Victoria Hyundai, and especially Andrew. It was a pleasure to dea More

by Grammie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Jared Kubbernus
Mar 24, 2016 -

Victoria Hyundai responded

Hi Grammie - Steve here, thanks for this great review, and congrats on your new wheels. We work hard every day inside our commitments and no pressure promise! Thanks so much for pointing it out here, it really validates those efforts! Thanks and all the best!

February 18, 2016

Was to be just an oil change but I found out different. I was happy before but not happy with Monday. I was told we are over booked and will try and get you out in a short time. Then on Tuesday I found an More

by Smilie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service consultant was Ambyr maxwell
Mar 24, 2016 -

Victoria Hyundai responded

Hi Smilie - thanks for your review. Although not entirely positive, we are glad for it. We have shared your feedback with our service and appointment coordinators and put in place some changes. 1. We are short shifted on Mondays due to being open 6 days a week. We have added 1 additional technician to address this, our customer base grows every month, so should we! 2. We have reviewed our customer concern resolution process and identified some areas of concern with parts of our advisor team - we have made some staffing changes, and also have added some clear expectation in regards to personal matters being conducted in the customer areas. We remain at your service, and are proud to have you as a customer. We value all feedback and thank you for this. Thanks and again, sorry. Steve.

February 17, 2016

Easy to deal with, straightforward, no BS. I dealt with Andrew Hubbard, their online guy, as first contact. He was helpful, thorough and I think was trying to actually find out what we needed, More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Bruce Blake
Mar 24, 2016 -

Victoria Hyundai responded

Hi Peter - congrats on your new wheels and thanks for this review. Also, thanks for mentioning Andrew and Bruce specifically, you have made their day. All the best and welcome to our little Victoria Hyundai family!

February 16, 2016

Friendly and Genuine Service My sister recommended Andrew when we were looking for a new vehicle. We were thrilled with his friendliness and genuine personality. He entertained us More

by J Nathorst
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Mar 24, 2016 -

Victoria Hyundai responded

Hi J. Nathorst. Thanks for this great review, and for mentioning Andrew specifically, you have made our day! Cheers and have a great day!

February 16, 2016

Victoria Hyundai From start to finish, my car purchasing experience was awesome! Huge thank you to Breanna and Jared for making the process so smooth and stress-free. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Kubbernus, Brianna Dick
Mar 24, 2016 -

Victoria Hyundai responded

Hi Julie - Steve here. Thanks for this great review and thanks for taking the time to write it up here! Did you know that in 2015 we won Dealer Rater's Consumer Choice Award? It was due to great customers like you and great reviews like this! Thanks so much!

Mar 24, 2016 -

Victoria Hyundai responded

Hi Julie - Steve here. Thanks for this great review and thanks for taking the time to write it up here! Did you know that in 2015 we won Dealer Rater's Consumer Choice Award? It was due to great customers like you and great reviews like this! Thanks so much!

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