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Victoria Hyundai

Victoria, BC

4.3
729 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 729 reviews

April 01, 2016

I Love My Santa Fe Sport! I have had my Santa Fe Sport for just over a month now and I LOVE it. Our experience at Hyundai Victoria was and continues to be excellent. Karl was f More

by thegardners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Karl Lehman
Apr 14, 2016 -

Victoria Hyundai responded

Hi The Gardners! Great review, thanks! We agree, Karl is great to work with and we are lucky to be part of his team. You've made our day! Welcome to our little Victoria Hyundai family and congratulations on your new Santa Fe!

March 31, 2016

Fantastic Rodney did a great job. Hes always there for me. Thank you for the coupon, much appreciated. I feel confident & satisfied with the service. More p More

by Lucille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Apr 14, 2016 -

Victoria Hyundai responded

Hi Lucille - Thanks so much for taking the time to write this great review. We agree, Rodney is awesome, and we are super pleased to have had him working so hard for all of our customers this last bunch of years. Have a great day, and thanks for choosing us as your servicing dealer!

March 22, 2016

Great service Rod Schultz and Ashley Lindholm did a great job sorting out a recall matter with Hyundai. Many thanks to them. Corey Klontz, my service advisor, was v More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz, Corey Klontz, Ashley Lindholm, Hank Van Dalen
Mar 22, 2016 -

Victoria Hyundai responded

We would like to take time out and from all of us here we would like to thank you for your kind words and support.Thank you!

March 20, 2016

Fantastic Service was fun, informative and gave us options. The team there listened to us and showed us our options so that we could make informed decisions. Th More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Karl Lehman
Mar 24, 2016 -

Victoria Hyundai responded

Hi Megan. Thanks for this great review and for mentioning Karl and Jody! You are the rockstar! All the best and welcome to our little Victoria Hyundai family!

March 19, 2016

My first Hyundai! The sales department were very helpful and made sure I felt comfortable with my trade in and new purchase. They made sure I understood the financing a More

by Amlud28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Karl Lehman
Mar 24, 2016 -

Victoria Hyundai responded

Hi Almud - Thanks for your business and welcome to our little Victoria Hyundai Family! All the best!

March 18, 2016

First time buyer Excellent service, friendly staff and no pressure are some of the qualities of the staff at Victoria Hyundai. Being the first time I bought a car fro More

by Brenda20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sheridan, Andrew Hubbard, Yuki Izawa
Mar 24, 2016 -

Victoria Hyundai responded

Hi Brenda - Thanks for taking the time to write this review and congrats on your new wheels! Hopefully we can live up to your expectations moving forward ... we are really glad that you chose us as your first "dealership" purchase! All the best, and thanks so much!

March 18, 2016

Great service and a good coffee will make your morning good It has been my first service since I bought my car in this dealership. My car has a low km, so there is not much to do. However, it was really nice th More

by Erin V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Mar 24, 2016 -

Victoria Hyundai responded

Hi Erin V - Thanks for your business in sales and thanks for choosing us as your servicing dealer. All the best and thanks for taking the time to write this great review!

March 16, 2016

Excellent..no pressure..very helpful and friendly A great experience buying my own vehicle at a dealership. Answered all my questions and gave me important info I needed to make a informed decision. More

by Caregiver Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Blake, Brianna Dick
Mar 24, 2016 -

Victoria Hyundai responded

Hi Caregiver! Steve here, thanks for the all caps AWESOME! We appreciate your enthusiasm and are super happy that you are pleased. Have a great day and all the best!

March 16, 2016

Horrible service centre The experience at Service centre at Victoria Hyundai is questionable at best. The consultants are more interested in up selling services on your vehi More

by Carnut1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Klontz
Mar 24, 2016 -

Victoria Hyundai responded

Hi Carnut. We are sorry to hear of the challenges that you are facing, how you feel is not how we want anyone to feel. We are glad that you are speaking with Rodney our service manager. We routinely conduct competitive price reviews as part of our Hyundai Signature Service program and are pleased to advise that we are in fact less $'s than other dealers - in fact in our competitive services, we are even less $'s than the "quick lube" places. For example, our VIP oil change, which comes with a 150 point inspection, complimentary exterior wash and washer fluid top up is just $37 bucks. We remain at your service, thanks!

Mar 24, 2016 -

Carnut1234 responded

Thats great that Victoria Hyundai has lowered their prices on their oil change package. Unfortunately for us when we came in for the same service we were charged just under $150 for a synthetic oil service. In comparison my full size truck received an oil change at Toyota with synthetic oil and I was charged $91.

Mar 24, 2016 -

Carnut1234 responded

Thats great that Victoria Hyundai has lowered their prices on their oil change package. Unfortunately for us when we came in for the same service we were charged just under $150 for a synthetic oil service. In comparison my full size truck received an oil change at Toyota with synthetic oil and I was charged $91.

Mar 24, 2016 -

Carnut1234 responded

Thats great that Victoria Hyundai has lowered their prices on their oil change package. Unfortunately for us when we came in for the same service we were charged just under $150 for a synthetic oil service. In comparison my full size truck received an oil change at Toyota with synthetic oil and I was charged $91.

March 15, 2016

Positive Experience We recently purchased a used Hyundai Elantra. Our experience can best be described as a positive one and we were more than impressed with the level More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Phendler
Mar 24, 2016 -

Victoria Hyundai responded

Hi Satisfied Customer Thanks so much for this great review and for mentioning some of the value added services that we provide (like immediate and in house insurance). Have a great day and congrats on your new wheels, we really appreciate your business. All the best!

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