
Victoria Hyundai
Victoria, BC
Filter Reviews by Keyword
By Type
Showing 723 reviews
First time buyer Excellent service, friendly staff and no pressure are some of the qualities of the staff at Victoria Hyundai. Being the first time I bought a car fro Excellent service, friendly staff and no pressure are some of the qualities of the staff at Victoria Hyundai. Being the first time I bought a car from a dealership I had a good aftertaste dealing with Victoria Hyundai team. All were friendly and knowledgeable about their cars. More
Horrible service centre The experience at Service centre at Victoria Hyundai is questionable at best. The consultants are more interested in up selling services on your vehi The experience at Service centre at Victoria Hyundai is questionable at best. The consultants are more interested in up selling services on your vehicle than actually properly servicing the car itself. Prices are not competitive and if you shop around from dealership to dealership you will see Victoria Hyundai has the highest prices. The vehicles are good quality but we are now forced to drive to Duncan to get our vehicle properly serviced. Speaking to other hyundai owners and this appears to be a common practice. More
Excellent..no pressure..very helpful and friendly A great experience buying my own vehicle at a dealership. Answered all my questions and gave me important info I needed to make a informed decision. A great experience buying my own vehicle at a dealership. Answered all my questions and gave me important info I needed to make a informed decision. I got the car I wanted so I was very pleased. I felt I could walk away if I had wanted. There was no pressure for me as a customer. Their staff is AWESOME !!!!! More
Positive Experience We recently purchased a used Hyundai Elantra. Our experience can best be described as a positive one and we were more than impressed with the level We recently purchased a used Hyundai Elantra. Our experience can best be described as a positive one and we were more than impressed with the level of experience, professionalism and customer service. We were also pleased with the financial arrangements that were made for our purchase, which included the trade-in of our vehicle, and the immediate availability of insurance services. There was an issue regarding the windshield but this was resolved in an efficient and timely manner. We would seriously consider this company for any future vehicle acquisitions. . More
Courteous and Expeditious We made an appointment with Andrew Hubbarb based on the recommendation of a friend who purchased a Hyundai Santa Fe through him. Andrew met with us d We made an appointment with Andrew Hubbarb based on the recommendation of a friend who purchased a Hyundai Santa Fe through him. Andrew met with us during his day off to accommodate our schedule. He was courteous, informative and demonstrated his interest in our desire to purchase an affordable car. Andrew facilitated the identification of a car that would meet our needs and financial condition. He expeditiously coordinated efforts with the finance department, Cole Coates and Bruce Blake. Before we knew it, we were approved and able to drive off with a 2010 Santa Fe. Thank you Victoria Hyundai! Thank you Andrew, Cole and Bruce! More
Excellent Experience We bought a used vehicle from Victoria Hyundai. It was our first time buying from a dealership and it was a great experience. We had visited numerous We bought a used vehicle from Victoria Hyundai. It was our first time buying from a dealership and it was a great experience. We had visited numerous other dealerships on the mainland (where we live) and they were all just OK. We decided to expand our location search and ended up finding a great car that was available at Victoria Hyundai. From our initial contact over the phone, to being picked up at the ferry, to our time spent at the dealership - our experience was more than pleasant. Our Sales guy, Andrew Hubbard was great. He wasn't pushy or "greasy" like any other dealerships we had been to. He was HONEST, friendly and made our first experience at a car dealership a great one. We would absolutely recommend using Andrew at Victoria Hyundai again! We also had a great experience with their Finance team. They got us an even better rate when we got into the dealership and answered all of our questions. Again, we would not hesitate to come back to the Island and purchase from Andrew at Victoria Hyundai - we can see why you have such great reviews! More
Did'nt buy a car, but. I didn't end up purchasing from Victoria Hyundai, but I found Scott and Indy were honest and up front about what they could do. That at the very least I didn't end up purchasing from Victoria Hyundai, but I found Scott and Indy were honest and up front about what they could do. That at the very least is worth considering this dealership *thumbs up* More
Amazing! This was my first time buying a car and it was the best experience I could have asked for!! The people were very helpful and friendly! This was my first time buying a car and it was the best experience I could have asked for!! The people were very helpful and friendly! More
Disappointing service centre We had yet to be satisfied from the service received from the service centre. Sales were great but service dept is seriously lacking. I just took time We had yet to be satisfied from the service received from the service centre. Sales were great but service dept is seriously lacking. I just took time off work to drive down to the dealership for an appt today for a recall service to find out that there were no more parts and I had to make another appt. This after being called the day before to confirm my appt for today. I am not a complainer but this is ridiculous. Every time we need some kind of service, there are multiple follow up visits required because they don't have the parts. More
Amazing friendly folks Jody and Brianna did an excellent job of understanding my needs and advising me the right car. I couldn't have asked for better help at your dealershi Jody and Brianna did an excellent job of understanding my needs and advising me the right car. I couldn't have asked for better help at your dealership or anywhere else for that matter. In particular, I liked their approach in not selling me a car with promotions or a high sales margin, but they sold me a car that would be a good fit for my needs ! More