Victoria Hyundai
Victoria, BC
Filter Reviews by Keyword
By Type
Showing 729 reviews
Purchased a used Ford F150 We dealt with Yuki Izawa at Victoria Hyundai after seeing a used Ford F150 advertised on their website. They were very accomodating even though we ma We dealt with Yuki Izawa at Victoria Hyundai after seeing a used Ford F150 advertised on their website. They were very accomodating even though we made a couple of changes to our meetings. In the end, my son and I met with Yuki a day before the original appointment made by my wife. Yuki was very friendly and professional with us while going over the vehicle history, inspection of the truck and going out on a test drive. She made our purchase very enjoyable and stress free. We highly recommend Victoria Hyundai for purchasing a vehicle, new or used. All the staff we dealt with made our experience memorable. More
Excellent service every time! We purchased a 2015 Accent in August of last year. It was our first new car and we had gone to Hyundai after a poor experience at another dealership i We purchased a 2015 Accent in August of last year. It was our first new car and we had gone to Hyundai after a poor experience at another dealership in Victoria. Andrew Hubbard was our salesman and made us feel immediately comfortable. He was honest, funny, friendly and sincere. He worked very hard at ensuring that the car we went with was well-suited to us. He didn't upsell, but instead, offered us a range of options and helped us determine which best suited our needs. After deciding on the Accent, Jody Dick helped us navigate options for purchasing. We spend a number of evenings after work at the dealership getting paperwork sorted out and Jody made the process not just bearable, but enjoyable. We've had consistently excellent customer service at the dealership. When we bring the car in for scheduled maintenance, our work schedules are always accommodated and the customer service staff and mechanics are fantastic! We love our car and our experiences with Victoria Hyundai have been what every dealership in town should aspire to! - Matt and Jen More
An Excellent Purchase Experience I had a Hyundai Veloster and these days I planed to buy a SUV. Tucson is a great car and I am really into it. What's more, I met the sales people whom I had a Hyundai Veloster and these days I planed to buy a SUV. Tucson is a great car and I am really into it. What's more, I met the sales people whom I trusted. When I bought my previous car I have met some of them. I know they are very helpful and they all have passion for their jobs. Yuki is a really good sales person. she always try her best to help me. She is a new sales person but I think she has done well for her job. I am very satisfied with this purchase experience. More
Purchase a used Tucson I went in to browse at getting a new used vehicle for myself, and I found all the sales people very helpful and friendly. Karl is absolutely wonderful I went in to browse at getting a new used vehicle for myself, and I found all the sales people very helpful and friendly. Karl is absolutely wonderful, he helped me with a program to try and figure out what would work best for me, and it was right! I love my new Hyundai Tucson, thank you to all the wonderful people at Hyundai for the help. I would definitely buy my next vehicle from here as well. More
Great Service employee Ashley is an awesome person to work with, very accommodating and very friendly. In my opinion, she is a great asset to your company. I have had bad ex Ashley is an awesome person to work with, very accommodating and very friendly. In my opinion, she is a great asset to your company. I have had bad experience with Hyundai sales and service, but Ashley turned things right side up. Also Hank is a great guy, he will give you a ride with a big smile on his face. Ferdie 2010 Hyundai tucson owner More
Wrap around service from Start to Finish! The the moment I walked into the dealership till I drove off the lot and to continuing follow up and servicing of other vehicles I can honestly say th The the moment I walked into the dealership till I drove off the lot and to continuing follow up and servicing of other vehicles I can honestly say that this dealership and the people who work there truly offer total wrap around service of my needs in a way that reflects integrity, accountability and transparency in their practice. So please to be able to recommend and support a business and service which does such a thorough and spectacular job of taking care of my needs in the midst of my very busy and complex life!! Thank you Hyundai Team:) More
Great Service My fiance and I were looking to buy a small car and the people at Victoria Hyundai made the process easy, friendly and affordable! Thank You Everyone My fiance and I were looking to buy a small car and the people at Victoria Hyundai made the process easy, friendly and affordable! Thank You Everyone at Victoria Hyundai! More
Pleasantly Surprised, Still Happy My husband and I were in the market for a new car or at least a newer car than what we had. We previously drove a BMW and were sick of unreliability, My husband and I were in the market for a new car or at least a newer car than what we had. We previously drove a BMW and were sick of unreliability, high repair costs, and the unpleasant surprises that seemed to greet each leg of our ownership journey. My brother in law suggested we look at the Hyundai Genesis. We were skeptical, but went to the Victoria Hyundai dealership for a test drive. We liked the car a lot more than we thought we would, but we told our knowledgeable and thorough salesperson, Brianna, that it didn't seem to quite have the amount of power we were hoping for and that as much as we liked the new model, we thought that a used car was more in our budget. Brianna's father, Jody, works at the dealership and drives a Hyundai Genesis 5.0 Rspec and he took us all out for a drive in it. It sounded better to us, but we were unsure without being able to drive one (the dealership had none). Brianna arranged for us to take her father's car out for a test drive next week and we were hooked. She then scoured the province for a used Rspec for us and found a gorgeous 2012 in mint condition. Settling on a price that we could all live with went well, everyone at the dealership was friendly and not shark-like, and we had our new car within a week or so. The whole process was so painless and pleasant (unlike other experiences we've had looking for a car) that we still feel surprised. After purchasing the car (insurance conveniently dealt with there and they took a cheque for the car!) we have enjoyed our new to us car immensely. The only slight issue was one of the two car keys that intermittently didn't work well. Jody had given me his card and I emailed him to ask if he'd ever had the problem with his car and he had when the battery was low. He told us to drop by anytime to get it fixed. The dealership replaced the battery at no charge, but even if we had had to pay it was only $9 which after dealing with BMW parts for years seems shockingly cheap. Both Brianna and Jody listened to what we wanted in a car and the price range we were willing to pay and they found us exactly what we hoping for. We couldn't be happier. Thank you to everyone at the dealership for their help and for making the car buying process fun again. More
Best experience i had ! When i went to the dealership to exchage my car i was stressed about exchanging my car ! Jay got me the best price and understood exactly what i was l When i went to the dealership to exchage my car i was stressed about exchanging my car ! Jay got me the best price and understood exactly what i was looking for ! I had a great time testsriving my where he explanned to me in details all the stats and perks of the vehicule, he keep all the promess he made and took care of me even after the deal ! I recommende him to everyone !! More
Great service and product knowledge! Scott Cowman was really a good salesman and made sure that we were taken care of. Buying a vehicle isn' t exactly an easy task , but he certainly mad Scott Cowman was really a good salesman and made sure that we were taken care of. Buying a vehicle isn' t exactly an easy task , but he certainly made it alot easier. Will be upgrading another family vehicle in a few years and I will most definately contact him again. More






