Victoria Hyundai

Great Service My fiance and I were looking to buy a small car and the people at Victoria Hyundai made the process easy, friendly and affordable! Thank You Everyone My fiance and I were looking to buy a small car and the people at Victoria Hyundai made the process easy, friendly and affordable! Thank You Everyone at Victoria Hyundai! More

Pleasantly Surprised, Still Happy My husband and I were in the market for a new car or at least a newer car than what we had. We previously drove a BMW and were sick of unreliability, My husband and I were in the market for a new car or at least a newer car than what we had. We previously drove a BMW and were sick of unreliability, high repair costs, and the unpleasant surprises that seemed to greet each leg of our ownership journey. My brother in law suggested we look at the Hyundai Genesis. We were skeptical, but went to the Victoria Hyundai dealership for a test drive. We liked the car a lot more than we thought we would, but we told our knowledgeable and thorough salesperson, Brianna, that it didn't seem to quite have the amount of power we were hoping for and that as much as we liked the new model, we thought that a used car was more in our budget. Brianna's father, Jody, works at the dealership and drives a Hyundai Genesis 5.0 Rspec and he took us all out for a drive in it. It sounded better to us, but we were unsure without being able to drive one (the dealership had none). Brianna arranged for us to take her father's car out for a test drive next week and we were hooked. She then scoured the province for a used Rspec for us and found a gorgeous 2012 in mint condition. Settling on a price that we could all live with went well, everyone at the dealership was friendly and not shark-like, and we had our new car within a week or so. The whole process was so painless and pleasant (unlike other experiences we've had looking for a car) that we still feel surprised. After purchasing the car (insurance conveniently dealt with there and they took a cheque for the car!) we have enjoyed our new to us car immensely. The only slight issue was one of the two car keys that intermittently didn't work well. Jody had given me his card and I emailed him to ask if he'd ever had the problem with his car and he had when the battery was low. He told us to drop by anytime to get it fixed. The dealership replaced the battery at no charge, but even if we had had to pay it was only $9 which after dealing with BMW parts for years seems shockingly cheap. Both Brianna and Jody listened to what we wanted in a car and the price range we were willing to pay and they found us exactly what we hoping for. We couldn't be happier. Thank you to everyone at the dealership for their help and for making the car buying process fun again. More

Best experience i had ! When i went to the dealership to exchage my car i was stressed about exchanging my car ! Jay got me the best price and understood exactly what i was l When i went to the dealership to exchage my car i was stressed about exchanging my car ! Jay got me the best price and understood exactly what i was looking for ! I had a great time testsriving my where he explanned to me in details all the stats and perks of the vehicule, he keep all the promess he made and took care of me even after the deal ! I recommende him to everyone !! More

Great service and product knowledge! Scott Cowman was really a good salesman and made sure that we were taken care of. Buying a vehicle isn' t exactly an easy task , but he certainly mad Scott Cowman was really a good salesman and made sure that we were taken care of. Buying a vehicle isn' t exactly an easy task , but he certainly made it alot easier. Will be upgrading another family vehicle in a few years and I will most definately contact him again. More

Professional, efficient & very helpful Jody Dick (Sales Manager) was instrumental in helping me convince ICBC to let me register & insure an Elantra that I'd bought from a Hyundai dealer Jody Dick (Sales Manager) was instrumental in helping me convince ICBC to let me register & insure an Elantra that I'd bought from a Hyundai dealer in Alberta and then brought to Victoria. Jody was willing & interested in helping me solve the paperwork problem- even knowing it couldn't result in a sale- and 24 hours later the issue was solved. Jody has spent many years in the automobile industry, knows it well- and is also a friendly guy who is willing to help if he can. More

Excellent service Karl was friendly and fantastic at helping us pinpoint our desired car for a price that worked for us. The general manager Jody also was very nice to Karl was friendly and fantastic at helping us pinpoint our desired car for a price that worked for us. The general manager Jody also was very nice to get to meet and chat with. We enjoyed the purchasing experience here and would recommend it to anyone. More

Great experience, and followup I just recently purchased a Santa Fe XL from Brianna Dick. I started looking last December, and life got in the way, and finally I was able to move th I just recently purchased a Santa Fe XL from Brianna Dick. I started looking last December, and life got in the way, and finally I was able to move things along. Brianna was patient and persistent without pressure, and really listened to my needs and answered all my questions promptly. I had some items for discussion after purchase, and everything was resolved to my satisfaction, and I got an introduction to the Service team as well. Would definitely recommend Victoria Hyundai for friends and family in the future. More

Friendly and efficient I bought my Elantra at this dealership several years ago, and feel secure having my regular services with them. I am always cared for in a relaxed, fr I bought my Elantra at this dealership several years ago, and feel secure having my regular services with them. I am always cared for in a relaxed, friendly manner, and feel confident that my vehicle is solidly reliable. Any question I have is always answered clearly. I appreciate the included carwash, and the shuttle service to and from the dealership. More

Hyundai high standards continue I have owned Hyundai vehicles for the last 16 years. Quality and service can't be beat! Thanks to the Victoria Hyundai team and Brianna specifically f I have owned Hyundai vehicles for the last 16 years. Quality and service can't be beat! Thanks to the Victoria Hyundai team and Brianna specifically for your time and straightforward answers. There was no need to beat around the bush as she made sure I got exactly what I needed and the little extras that I didn't know I needed and now won't live without. I will be back when it's that time again in the future. Jaime S. More

Excellent Service and Staff I have being going to Victoria Hyundai for service of my 2010 Hyundai for the last three years. I find that their system of putting the customer first I have being going to Victoria Hyundai for service of my 2010 Hyundai for the last three years. I find that their system of putting the customer first and explaining clearly what maintenance work that will be performed reassuring. The detailed report I get every time I get my SUV serviced allow me to keep on top of my maintenance. It is truly an excellent system. Finishing off a service call with a free car wash is an added bonus. Vance was very good at explaining the process and taking care of my SUV. Well done! More