
Victoria Hyundai
Victoria, BC
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Friendly and professional a great experience all-round. I had a specific used vehicle in mind and Karl and Jody were great to deal with. Bruce was also excellent and between th a great experience all-round. I had a specific used vehicle in mind and Karl and Jody were great to deal with. Bruce was also excellent and between them they found a fantastic Santa Fe at a great price with a contract I was happy to sign. This is how all dealerships should be run. definitely recommend these guys. More
A positive, efficient buying experience! Yuki Izawa, our product advisor, was superb. Even though early in this phase of her career, she knows the product line well. She was very friendly, a Yuki Izawa, our product advisor, was superb. Even though early in this phase of her career, she knows the product line well. She was very friendly, and super fast in responding to our questions by both email and telephone. She and her manager, Jody Dick, made the extra effort to very rapidly get the car colour and model/features we wanted. Both of them were very friendly, outgoing, and helpful on each of our visits to the dealership. I really liked the way that Yuki handled the test drive with us (we have not driven much in Victoria, so it was nice to have a well planned route). It was handy having an insurance broker right at the dealership. Although we did not opt for extended warranties, Bruce Blake did a great job explaining all the options. This is our first Hyundai, and so far we are happy with our choice. It (an Accent HB LE) handles and drives well, is remarkably comfortable for a small car, and has a nice luggage area. It is well equipped for such a reasonably priced car. More
Friendly and Efficient Service I received excellent service when I took my Tuscon in for key FOB programming. The service team is knowledgeable, friendly, helpful and efficient. I d I received excellent service when I took my Tuscon in for key FOB programming. The service team is knowledgeable, friendly, helpful and efficient. I didn't buy my Hyundai from the dealership, but I will definitely bring my Hyundai back for servicing in the future. More
Purchased a used Ford F150 We dealt with Yuki Izawa at Victoria Hyundai after seeing a used Ford F150 advertised on their website. They were very accomodating even though we ma We dealt with Yuki Izawa at Victoria Hyundai after seeing a used Ford F150 advertised on their website. They were very accomodating even though we made a couple of changes to our meetings. In the end, my son and I met with Yuki a day before the original appointment made by my wife. Yuki was very friendly and professional with us while going over the vehicle history, inspection of the truck and going out on a test drive. She made our purchase very enjoyable and stress free. We highly recommend Victoria Hyundai for purchasing a vehicle, new or used. All the staff we dealt with made our experience memorable. More
2016 Sonata hybrid plugin We received great advice and help from good people and we are pleased with our new car. The test drives of the Tucson and Sonata were very helpful. We received great advice and help from good people and we are pleased with our new car. The test drives of the Tucson and Sonata were very helpful. More
Excellent service every time! We purchased a 2015 Accent in August of last year. It was our first new car and we had gone to Hyundai after a poor experience at another dealership i We purchased a 2015 Accent in August of last year. It was our first new car and we had gone to Hyundai after a poor experience at another dealership in Victoria. Andrew Hubbard was our salesman and made us feel immediately comfortable. He was honest, funny, friendly and sincere. He worked very hard at ensuring that the car we went with was well-suited to us. He didn't upsell, but instead, offered us a range of options and helped us determine which best suited our needs. After deciding on the Accent, Jody Dick helped us navigate options for purchasing. We spend a number of evenings after work at the dealership getting paperwork sorted out and Jody made the process not just bearable, but enjoyable. We've had consistently excellent customer service at the dealership. When we bring the car in for scheduled maintenance, our work schedules are always accommodated and the customer service staff and mechanics are fantastic! We love our car and our experiences with Victoria Hyundai have been what every dealership in town should aspire to! - Matt and Jen More
An Excellent Purchase Experience I had a Hyundai Veloster and these days I planed to buy a SUV. Tucson is a great car and I am really into it. What's more, I met the sales people whom I had a Hyundai Veloster and these days I planed to buy a SUV. Tucson is a great car and I am really into it. What's more, I met the sales people whom I trusted. When I bought my previous car I have met some of them. I know they are very helpful and they all have passion for their jobs. Yuki is a really good sales person. she always try her best to help me. She is a new sales person but I think she has done well for her job. I am very satisfied with this purchase experience. More
Purchase a used Tucson I went in to browse at getting a new used vehicle for myself, and I found all the sales people very helpful and friendly. Karl is absolutely wonderful I went in to browse at getting a new used vehicle for myself, and I found all the sales people very helpful and friendly. Karl is absolutely wonderful, he helped me with a program to try and figure out what would work best for me, and it was right! I love my new Hyundai Tucson, thank you to all the wonderful people at Hyundai for the help. I would definitely buy my next vehicle from here as well. More
Great Service employee Ashley is an awesome person to work with, very accommodating and very friendly. In my opinion, she is a great asset to your company. I have had bad ex Ashley is an awesome person to work with, very accommodating and very friendly. In my opinion, she is a great asset to your company. I have had bad experience with Hyundai sales and service, but Ashley turned things right side up. Also Hank is a great guy, he will give you a ride with a big smile on his face. Ferdie 2010 Hyundai tucson owner More
Wrap around service from Start to Finish! The the moment I walked into the dealership till I drove off the lot and to continuing follow up and servicing of other vehicles I can honestly say th The the moment I walked into the dealership till I drove off the lot and to continuing follow up and servicing of other vehicles I can honestly say that this dealership and the people who work there truly offer total wrap around service of my needs in a way that reflects integrity, accountability and transparency in their practice. So please to be able to recommend and support a business and service which does such a thorough and spectacular job of taking care of my needs in the midst of my very busy and complex life!! Thank you Hyundai Team:) More