Victoria Hyundai
Victoria, BC
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Worth the wait! Buying my first brand new vehicle was stressful but thanks to Karl he helped by offering great advice. He made the process pleasant and put my mind at Buying my first brand new vehicle was stressful but thanks to Karl he helped by offering great advice. He made the process pleasant and put my mind at ease. I appreciated all his patience and hardwork! More
2013 Elantra I walked in alone with little to no vehicle/mechanical knowledge. Eric, Bruce, and Andrew all worked hard to explain everything to me and get me into I walked in alone with little to no vehicle/mechanical knowledge. Eric, Bruce, and Andrew all worked hard to explain everything to me and get me into a car I love. They explained the car proof, the dealership's check of the vehicle before it was put on the lot, financing options, trade-in deal, extended warranty, and I knew what I was getting into before I drove my new (to me) car off the lot. They even had convenient insurance on site. Thanks all for making my car buying experience easy and exciting. More
Totally painless and no-nonsense experience. Got a great vehicle without any hassles or delays. Drives great. Off we go in our new to us Santa Fe! Financing option not exercised, but warranty, r Got a great vehicle without any hassles or delays. Drives great. Off we go in our new to us Santa Fe! Financing option not exercised, but warranty, registration and licensing were quick and efficient. Ashley in service was also great for the service part of windshield maintenance and undercoating prior to taking full possession More
An efficiently conducted sale We arrived with some firm ideas of what we wanted to purchase but Eric walked us through some of the other options in a most professional fashion. We arrived with some firm ideas of what we wanted to purchase but Eric walked us through some of the other options in a most professional fashion. The sale was concluded easily and quickly with a short visit to the dealership and a nice touch was an after-sale personal visit to our home to drop some accessories we had ordered. A very good experience in all respects More
Friendly and knowledgeable I recently consulted with Eric when my girlfriend and I were looking to buy a second car for our family. He was very helpful, and understanding about I recently consulted with Eric when my girlfriend and I were looking to buy a second car for our family. He was very helpful, and understanding about our wants and needs. I look forward to dealing with him in the future. More
Very good experience! I was very pleased with the service. Very friendly, out going and very understanding! Not pushy in any way. I would definitely recommend Eric! He was I was very pleased with the service. Very friendly, out going and very understanding! Not pushy in any way. I would definitely recommend Eric! He was very helpful. As was everyone at Hyundai! Thanks so much! More
Great Customer Service - actually- Exceptional! My partner and I were looking for a new vehicle and visited many dealers for different brands. The reception and non-aggressive approach we recieved My partner and I were looking for a new vehicle and visited many dealers for different brands. The reception and non-aggressive approach we recieved at Victoria Hyundai definately played a factor in our choice. We had some challenges to overcome being new to Canada and Jody and Cole were very helpful in getting us the finance we needed. Karl checked in on us to ensure we didn't need any other information at the perfect intervals. More
Awsome experince I was very pleased with the way I was treated right from the start I have had bad experiences before at other dealerships. Akshay was very helpful and I was very pleased with the way I was treated right from the start I have had bad experiences before at other dealerships. Akshay was very helpful and patient and answered all my questions. Cole was very informative and did everything he could to make sure all my concerns were addressed. I would highly recommend them to anyone looking for a new ride. More
purchase 2012 Sante fe Very friendly staff. Awesome atmosphere. Akshay was amazing and not pushy at all. The full tank of gas was a bonus and nice to receive. I just found Very friendly staff. Awesome atmosphere. Akshay was amazing and not pushy at all. The full tank of gas was a bonus and nice to receive. I just found everyone to be helpful and felt relaxed. More
Recent recall appointment I took my Elantra in for a recall check this past week and I was very impressed with the service. Corey was the person who wrote up my order. He tho I took my Elantra in for a recall check this past week and I was very impressed with the service. Corey was the person who wrote up my order. He thoroughly explained everything and gave an estimate of the price for bulbs that needed replacing. Because of my temporary limited mobility, he made sure I was connected with the Shuttle service so I got a ride back home. The Shuttle then picked me up when my car was ready. (The shuttle service is wonderful and the driver provides some good laughs!) The price was a little less than what Corey estimated so that was a plus too. I was very happy with the service. Thanks to all. Leslie More






