
Victoria Hyundai
Victoria, BC
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Respectful service I really appreciated Steve's respectful, clear, and speedy service. Took it upon himself to make sure car was washed at end. Car was ready significant I really appreciated Steve's respectful, clear, and speedy service. Took it upon himself to make sure car was washed at end. Car was ready significantly earlier than promised. Thanks! More
Great First Car Experience! They were all really helpful and found what I needed for the right price. Made buying a new car for the first time enjoyable and easy! They were all really helpful and found what I needed for the right price. Made buying a new car for the first time enjoyable and easy! More
Great start to finish We traded in two vehicles and they were very cooperative and helpful throughout the whole process. They were professional at every step, worked within We traded in two vehicles and they were very cooperative and helpful throughout the whole process. They were professional at every step, worked within our budget, and delivered a vehicle within a few days. More
Helped with Warranty Corey helped me out big time with a warranty issue that i was having with Hyundai Canada. I really appreciate the extra effort he took. Corey helped me out big time with a warranty issue that i was having with Hyundai Canada. I really appreciate the extra effort he took. More
Definition of Customer Service! I had bought a pre-owned Elantra last October from VH, for which the previous owner had only supplied one key. To make a long and stressful story shor I had bought a pre-owned Elantra last October from VH, for which the previous owner had only supplied one key. To make a long and stressful story short, when I went to try and purchase a second one on my own, I discovered they were about $400. I was extremely upset, and voiced this to both Hyundai Canada and the dealership. I got a call this morning from the GM, Jody Dick, who told me that, not only would VH supply me with a new key, but they were implementing a policy of making sure every pre-owned vehicle now had 2 keys. He was gracious, courteous and displayed true leadership qualities. My original purchase experience with them was excellent, and the service department has always been pleasant and professional. With this act they have cemented my opinion as the best dealership I have ever dealt with, and I would recommend them without hesitation. More
Excellent Thank you for the great service Steve. Your expertise, professionalism in your job is a big asset in the company. I felt confident & satisfied with Thank you for the great service Steve. Your expertise, professionalism in your job is a big asset in the company. I felt confident & satisfied with the services. Excellent job! More
Purchase of a 2011 Hyundai Elantra GL Excellent service. Brianna Dick was a pleasure to deal with, finding me a car in my price range and model I requested. I left at the end of the day ha Excellent service. Brianna Dick was a pleasure to deal with, finding me a car in my price range and model I requested. I left at the end of the day happy with my purchase of a 2011 Hyundai Elantra GL. All staff friendly and helpful. Very good selection of used Hyundai cars. More
Hassle free! Thanks for the excellent service on my 2016 Hyundai Tucson! Dropped off and picked up vehicle went fast and efficiently! Just like the title say. Thanks for the excellent service on my 2016 Hyundai Tucson! Dropped off and picked up vehicle went fast and efficiently! Just like the title say. More
Another great experience Another under warranty fix occurred uneventfully this past week. The communication was excellent, personal service excellent and as far as I can see, Another under warranty fix occurred uneventfully this past week. The communication was excellent, personal service excellent and as far as I can see, the repair/replacement is working just fine. A couple of quirks occurred along the way, and they were dealt with quickly, fairly and appropriately. Great! More
New vehicle purchase Met several staff members at this friendly and efficient dealership. My husband knew what he wanted so no difficulty making a decision. Having worke Met several staff members at this friendly and efficient dealership. My husband knew what he wanted so no difficulty making a decision. Having worked in sales for many years, my main concern with any purchase/service is always after sales service and customer care so we were happy to receive a call from Jay Wilson shortly after purchase and feel we could contact him with any issues that may arise. . More