Victoria Hyundai

Hyundai Victoria Rocks! I was very happy from the first prompt email response to my inquiry to driving off the lot in my Genesis Coupe R-Spec. My salesman Jay Wilson was exce I was very happy from the first prompt email response to my inquiry to driving off the lot in my Genesis Coupe R-Spec. My salesman Jay Wilson was excellent - a knowledgeable, personable, and laid-back person who put me very much at ease. The rest of the sales team was also professional, welcoming, and engaging. They made purchasing my coupe a great experience. I do not hesitate to give them my highest recommendation. After three Toyotas, Hyundai had a big ask to get me to switch and the value, quality, and and great sales experience made a convert of me. More

Very helpful, knowldegable, and professional staff. Karl Lehman met my wife and I in the used car lot and proceeded to answer all of our questions and take us through the purchase process for a Santa Fe Karl Lehman met my wife and I in the used car lot and proceeded to answer all of our questions and take us through the purchase process for a Santa Fe effectively and very professionally. Karl's attentiveness made for a smooth and worthwhile buying experience. I would certainly recommend Karl Lehman. More

We were looking for a sante fe and mason was our salesma He was easy going, knowledgable , about what he wassnt sure about he was upfront with. We found him to be so personable, we wished we bought our vehic He was easy going, knowledgable , about what he wassnt sure about he was upfront with. We found him to be so personable, we wished we bought our vehicle from him. As it turned out, we bought elsewhere because it was such a clear out deal, this dealership couldn't match the price . More

Amazing service I wouid highly recommend going to hyundai for there outstanding customer service and knowledgeable staff. I can't say enough about the service from Ma I wouid highly recommend going to hyundai for there outstanding customer service and knowledgeable staff. I can't say enough about the service from Mason Klein he was easy to deal with on personable level and for me to say that is alot. I usually hate dealing with car salesmen but this time I have to honestly say great job to hyundai victoria for hiring Mason and all the other great staff there definitely telling friends to shop there for new or used. More

Car Service It was near closing time on the Saturday of Thansgiving weekend and noticed I had a flat tire! Not able to wait until Tuesday, I took my car to Victor It was near closing time on the Saturday of Thansgiving weekend and noticed I had a flat tire! Not able to wait until Tuesday, I took my car to Victoria Hyundai where I had purchased it new back in 2007. Steve Bullock took my car in right away and had it fixed in about 20 min! Thank you so much to Steve and the serviceman for making my Thanksgiving weekend a great one! P.S. They didn't even charge me! It doesn't get much better than that! With gratitude, Lisa Grubesic More

Oil Changed but left Coolant on "LOW" Had my 4th oil change as part of my oil change package that came with the car, however they did not top up my Coolant even though it is well into the Had my 4th oil change as part of my oil change package that came with the car, however they did not top up my Coolant even though it is well into the 'LOW" mark. I mentioned this to the service clerk (Steve) and he said not to worry and it would be taken care of...but got my car back with it still on "Low". I had to request my car not be washed by the lot boy this time round, as he put several scratches in my paint last time I had my oil changed (Likely a bit of sand or a small pebble lodged in the brush he uses to wash cars) I e-mailed the service department about those scratches at the time of previous oil change and never heard anything back from them. I reminded the service person this time round (Steve) about that, and their was no offer made to buff out the scratches or repair the paint. The previous time the service clerk (Corey) also tried to up-sell me a whole bunch of services that my car did not need. I tried to tell him several times that I ONLY wanted the oil change, but that didn't stop him from continuing to try and sell me services that were not needed. This time round the sales clerk (Steve) read my body language pretty fast and ONLY sold me a tire rotation (which I went for because I actually needed it). There was also a hidden charge in that tire rotation that he did not inform me of at the time of dropping my car off. A $40 dollar tire rotation turned into $50 dollars just like that. Even though I have 4 oil changes left on my Card, I am hesitant to return to Victoria Hyundai for any further services other then things that are covered under the service warranty. More

Great sales service Dealt with Lance kubbernus. He Wwasas very helpful and patient. Everyone from the manager to finance help to workout a deal that worked for me. Thanks Dealt with Lance kubbernus. He Wwasas very helpful and patient. Everyone from the manager to finance help to workout a deal that worked for me. Thanks More

Oil change and tune up and tire purchase Very thorough, completed in a timely manner; Everyone was polite and professional. Gave us a great price on tires. Itemized all work very clearly. Very thorough, completed in a timely manner; Everyone was polite and professional. Gave us a great price on tires. Itemized all work very clearly. Invoices very clear and costs very reasonable. More

Exceptional Service I came to Victoria Hyundai looking for help replacing a headlight and walked out with a new car. Not because of cliché sales pitches or pressure from I came to Victoria Hyundai looking for help replacing a headlight and walked out with a new car. Not because of cliché sales pitches or pressure from pushy salesmen, but because of superior service, from initial greeting in the service department through final transactions. Corey in the service department went above and beyond to help me. Tom in sales was friendly and made the entire process enjoyable. More

Service specialists I can trust! Every interaction I have either on the telephone, by email or in person with staff in the service department has been polite, respectful, informative Every interaction I have either on the telephone, by email or in person with staff in the service department has been polite, respectful, informative and unfailingly service oriented. All service and repair was done in good time and with reasonable cost - I feel like I can trust this department to meet my needs without trying to overcharge or add unnecessary items. Car and I are happy with our visit! More