Victoria Hyundai

Everything I wanted Mason Klein was my salesperson assisting me in finalizing my deal for an Elantra GL. He was a straight shooter who answered my questions promptly b Mason Klein was my salesperson assisting me in finalizing my deal for an Elantra GL. He was a straight shooter who answered my questions promptly by phone or email. He was approacheable and not pushy in the sale. I highly recommend Hyundai Vic Mason Klein for a new vehicle. More

Great experience Mason was my salesperson and Andrew was the sales manager that I was dealing with. They both were wonderful young men and so pleasant, patient and ve Mason was my salesperson and Andrew was the sales manager that I was dealing with. They both were wonderful young men and so pleasant, patient and very knowledgeable about the vehicle. Mason even arranged to meet me on his day off to make it convenient for me. I felt absolutely no pressure unlike two of the other dealerships I visited. I had a couple of concerns regarding the vehicle and they are being taken care of without question. I never once felt that I was being taken advantage of and they were both very open and honest about everything. I would highly recommend anyone to search out both of these young men when considering buying a vehicle. It was a pleasure doing business with them both and I thank them for all the time they spent with me to make sure all my questions and concerns were taken care of. Thank you both so much!! I would also like to thank Bruce for going over in great detail the warranty information and Carproof history reports. Another very personable and knowledgeable man. More

Great experience and a real pleasure doing business. What I thought was going to be a tiresome challenging chore, turned out to be a fun and speedy. It was a pleasure doing business with Lance and the cr What I thought was going to be a tiresome challenging chore, turned out to be a fun and speedy. It was a pleasure doing business with Lance and the crew. Lance was knowledgable and helpful, got the job done and went the extra mile. I woud have no hesitation in returning for another purchase. Thank you and happy holidays to all. More

Prompt solution to problem Now the owner of my second Sonata.Recently had a key fob problem.Jody was able to solve this promptly ,and confirmed my opnion of excellant service Now the owner of my second Sonata.Recently had a key fob problem.Jody was able to solve this promptly ,and confirmed my opnion of excellant service at this dealership. Thankyou John Hutchins More

Terrible customer service Went in for a service the other day, and Steve asked how the car was doing. I explained to him, that the last two weeks I've noticed the tires have be Went in for a service the other day, and Steve asked how the car was doing. I explained to him, that the last two weeks I've noticed the tires have been pulling to the right, especially when I have been driving on the highway. He said it was to do with the way the road is laid out. I told Steve, I've never had this issue before, I drive on the highway 3-4 days a week. I then mentioned it happened while I was turning left (doing about 15 km) and it jerked to the right. He brushed it off again saying "oh you probably ran over a pot hole or a branch." At this point I was getting flustered. I told him " no, I know the difference between a pot hole and a branch, this does not feel right." After he said I've been in the industry for over 20 years and I can tell you that it's not your alignment because of the way it sits straight etc" He didn't want to agree with anything I was saying. Finally my car gets serviced, and it shows my right passenger side alignment was off quite a bit. Problem was fixed, but my issue is how Steve did not believe a word I was saying. He kept brushing off what I was telling him. I got the sense that he knew better then me and that I don't know anything about my car. I am very upset how my situation was handled. I shouldn't have to argue with an employee about my concerns with the car. I have been driving a Hyundai for about 6 years and never had an issue before. I do not know if I will becoming back as a customer next time around. This is a perfect example of mechanics think females know nothing about cars.. More

A Great Experience We would like to thank Jay Wilson and the whole team for a great experience in the purchase of our vehicle. Jay was very helpful and personable and ve We would like to thank Jay Wilson and the whole team for a great experience in the purchase of our vehicle. Jay was very helpful and personable and very friendly with our overall experience . Would definitely recommend him to be your choice for a salesman.. More

Finding the right car. Jay Wilson was awesome at listening and knowing what was just in stock to help my husband and I find the right car for us - a Hyundai 2013 Elantra. He Jay Wilson was awesome at listening and knowing what was just in stock to help my husband and I find the right car for us - a Hyundai 2013 Elantra. He didn't "sell" it to us but let the car sell itself. Every step of the way was top-notch service. As Jay moves into senior ranks of the dealership he ensured that he took us to each agent explaining clearly their role and how they would assist us. From getting papers sorted, new tires on, keys cut, hitch mounted, insurance - they made it easy. I really appreciate you Jay for making it easy. Two weeks and still a half a tank of gas is also making me very happy. :) More

Thank you! Thank you for making my buying experience so wonderful and easy. Right down to the ordering and installing of my new snow tires and rims. (Your shuttl Thank you for making my buying experience so wonderful and easy. Right down to the ordering and installing of my new snow tires and rims. (Your shuttle service was a nice touch) Your team at Victoria Hyundai is exceptional! Thank you!! More

Made buying a car so easy! Thank you Mason Klein and Team for everything you did to help buying my new car so easy! what an awesome experience...they make you feel like family! Thank you Mason Klein and Team for everything you did to help buying my new car so easy! what an awesome experience...they make you feel like family! I highly recommend talking to these guys if your looking to get into a new car! Thanks again, I love my new car. More

they worked with me, much appreciated. nice guys and a fair deal, they helped me with my decision and were accommodating on my specific requirements. Lance was very helpful. thanks guys nice guys and a fair deal, they helped me with my decision and were accommodating on my specific requirements. Lance was very helpful. thanks guys More