Victoria Hyundai

Good overall experience Very friendly and attentive sales team. I had a good idea of what I was looking for when I went in , but they pointed me in the right direction. I ne Very friendly and attentive sales team. I had a good idea of what I was looking for when I went in , but they pointed me in the right direction. I never felt pressured. More

Awesome experience We had to buy a new car due an accident that wrote off our old car. Buying a car is one thing I hate doing, let alone being forced into having to buy. We had to buy a new car due an accident that wrote off our old car. Buying a car is one thing I hate doing, let alone being forced into having to buy. I have to say that our sales guy Jay Wilson was the most knowledgeable, friendly NO PRESSURE sales person I have ever dealt with. He knew everything about the 2017 Elanta we were looking at. This was such a treat for us as we had been to a number of other dealers prior to going to Victoria Hyundai and none of the sales guys had a clue about the car we were looking at. We were also very impressed with Brianna Dickinson in the finance dept. She was very thorough and super friendly...also no pressure for us to buy the "extras". What a nice treat that was. I highly recommend checking out Victoria Hyundai if you are looking for a new or used car. Make sure you ask for Jay...you won't be disappointed. More

Michael Tatalias - Sales Having not purchased a new vehicle in 15 years, Michael Tatalias was the right person to lead me down the path of the new computerised vehicles. His a Having not purchased a new vehicle in 15 years, Michael Tatalias was the right person to lead me down the path of the new computerised vehicles. His approach was very professional, taking the time to explain details of the various models and new functions and when a question could not be answered, one was obtained - no "bafflegag", just straight answers. I would highly recommend Michael as someone that focuses on customers needs and fills those needs. D. Brown More

The right car, the right price We cannot say enough to how Michael helped us find the right vehicle for the right price. He asked what we wanted and what we needed. After falling in We cannot say enough to how Michael helped us find the right vehicle for the right price. He asked what we wanted and what we needed. After falling in love with a car that was more than our original criteria needed, Michael brought us back down to earth. He didn't try and get the bigger sale at our expense. Absolutely a pleasure to deal with. Very informative and not pushy at all. We would not hesitate for an instant? to recommend Michael to anyone. More

Use Car Purchase based on expert advice and service "We very much appreciated the help and information Michael gave us. He quickly understood what we were looking for and went carefully through all the "We very much appreciated the help and information Michael gave us. He quickly understood what we were looking for and went carefully through all the options to find a car for us. He explained everything about the functions in the car and made sure we were able to get an acceptable deal. We appreciated the efforts also from Cole and Brianna, members of the sales and accounting team, working together to make it a smooth process for us. We will visit your dealership for a check-up, for the car of course, in three to four months. Thanks again, Rainer and Hilary" More

Amazing overall experience! After our vehicle breaking down in the Hyundai dealership and my husband and I being super stressed out, EVERYONE at hyundai Victoria treated us amazi After our vehicle breaking down in the Hyundai dealership and my husband and I being super stressed out, EVERYONE at hyundai Victoria treated us amazing. From the use of a vehicle until we figured out what was wrong with ours to the the process of trading it in and buying our Brand new Tuscon. The atmosphere at the dealership is welcoming and fun. Thank you the long list of people who helped us through the process and worked with in our budget! Have been telling everyone about our amazing experience and our gorgeous 2017 Tucson! More

Terrible!!! I made an appointment to see a vehicle was greeted by Josh; although the vehicle was not available at the location, I was informed that they would be I made an appointment to see a vehicle was greeted by Josh; although the vehicle was not available at the location, I was informed that they would be able to acquire it and we could definitely get something worked out. Initially we took a vehicle for a test drive and I asked several questions about the similar model that I wanted. I had done enough research on the vehicle that I wanted and knew the answers but I wanted to see the type of salesman I was dealing with. The responses were not completely accurate since the model that I wanted did not include the features that I asked for. As we drove back to the dealership, I figured that I would be given time to test the vehicle out on my own; however, Josh was so intent on making a sale that he neglected to provide me, the customer, with time to further test drive the vehicle - I have test driven and purchased enough vehicles to know that you MUST give the customer time alone with a car to get accustomed without a chaperone. THIS was not the case. As we went inside to speak to the "Sales Manager" I questioned them about the price, options and fees associated with the vehicle that they did not have. I knew where the vehicle was located but they kept insisting that there was only "1" in all BC. I have worked in sales myself and I am well aware of these tactics. Additionally, I knew very well where that vehicle was and their listed price along with every detail about their pricing. Funny thing is that they kept tacking on extra charges to those listed to the point that it started becoming ridiculous so I asked for a final quote since I didn't feel that I was ready to make a decision. What I received was an insulting piece of scrap paper that the Sales manager uses as a "Scratch Pad" since I was not willing to sign an "Offer to Purchase" document. My reaction was how can I sign an Offer to Purchase when I have not even seen the vehicle. Anyway, I decided to walk away from this pathetic attempt and I still kept the "Scratch Pad" piece of paper from Tristan in order to remind me to get as far away as possible from one of the worst sales attempts that I have encountered. Hopefully people can deal with more competent salespersons than the ones I encountered. More

Love my hyundai Excellent customer service. Everyone was very accommodating and friendly. Especially Eric the main person we deal with, he is extremely helpful, a pl Excellent customer service. Everyone was very accommodating and friendly. Especially Eric the main person we deal with, he is extremely helpful, a pleasure. On our second Hyundai and loving it. The Tucson is a smooth ride. More

Most fun I've had buying a car Everyone I worked with at Victoria Hyundai was incredible. They made the whole process very easy and explained everything to me from start to finish. Everyone I worked with at Victoria Hyundai was incredible. They made the whole process very easy and explained everything to me from start to finish. More

Great Experience Lance was wonderful! He was knowledgeable, friendly and very cheerful. He helped me enjoy a very big purchase as I was getting a little nervous. Lance was wonderful! He was knowledgeable, friendly and very cheerful. He helped me enjoy a very big purchase as I was getting a little nervous. More