Victoria Hyundai

Turned my awful day into my best!!!! Thank you so much for all your hard work and kindness. Rich you completely went above and beyond what any other would have. Thank you for seeing me as Thank you so much for all your hard work and kindness. Rich you completely went above and beyond what any other would have. Thank you for seeing me as a human being!😇 Brianna thank you for getting me the best numbers ever and being super 😃 More

Excellent service, Peter made the experience a pleasure Excellent service and Peter made the experience enjoyable. Hank and Roger were great behind the wheel and everyone was friendly and personable. Highly Excellent service and Peter made the experience enjoyable. Hank and Roger were great behind the wheel and everyone was friendly and personable. Highly recommended. It's nice the see the high commitment to customer service extend beyond the showroom floor of a dealership! More

Ranked #1 in patience! Anthony contacted me because of a contest I entered for a new car. It turns out I made it within the top 20 and he invited me to come check out some v Anthony contacted me because of a contest I entered for a new car. It turns out I made it within the top 20 and he invited me to come check out some vehicles. At first, I had no interest in purchasing a new car. I swore by NISSAN ALTIMA for years until I was introduced to the Sonata brand. Upon arrival I was skeptical and doubtful that I would be parted from my 2013 ALTIMA, but I was wrong. Upon meeting Anthony, I learned he was a latin and ballroom dancer by night, which explained his outgoing personality. He admitted to me that he was new to the car dealer business, which I respected because he was humble and honest. He took the time to understand what kind of car I wanted. Once we had the information, it was time to get to work. We drove five cars within a two day radius and it was a lot of fun. This is my second time purchasing a vehicle, but this dealship was different. They treated me...almost like, family? I got to get my insurance done in house and met some of Anthothy's kickass superiors, Tristan Marshall and Bruce Blake. They each took the time to work with my budget and help me get the car I wanted within my budget. Anthony will be a fantastic sales associate. He had great manners and showed a genuine interest (6 hours) to help me the best car for me. At times, he reminded me of Dwayne Johnson because of his raised eyebrow, but that just added to his welcoming personality. I felt like I was shopping for a car with THREE FRIENDS, Bruce, Tristan Marshall and Anothony. Thanks guys, I am SOOOO happy with my 2017 Hyundai Sonata! More

Great car buying experience! This was our first purchase of a new car and it was a great experience. Eric was a pleasure to work with. Friendly, no pressure, listened to our needs This was our first purchase of a new car and it was a great experience. Eric was a pleasure to work with. Friendly, no pressure, listened to our needs and provided great service, expertise and was very knowledgeable. Everyone else we dealt with at the dealership was top-notch too. Highly recommend this dealership, the Sante Fe and hope that you get Eric as your product specialist! More

Could not repair my Santa Fe I purchased my Santa Fe from Victoria Hyundai New. Most service work was done by them.. Service was great! Then I needed my window defrost system fixe I purchased my Santa Fe from Victoria Hyundai New. Most service work was done by them.. Service was great! Then I needed my window defrost system fixed. $550 plus 4 appointments and 11 hours waiting in service lounge I was advised they could not fix my problem. I gave up. Then sent a letter outlining my problem to Victoria and Head Office. What really upset me was I got no reply. Not a letter not a call Nothing So I take it Hyundai doesn't care about my account. While I love me Santa Fe I'll be looking elsewhere for my next this summer More

Always make it right Ive been taking my vehicle here for three years. I've had a few issues over the years with past management, however, with the new management that has Ive been taking my vehicle here for three years. I've had a few issues over the years with past management, however, with the new management that has taken over, any issues I have had have always been dealt with very professionally. Including issues that the past owner of the dealer failed to fix. Since Jody has taken over he has always done everything he can to fix any issues, right the wrongs and make sure I am happy. More

Friendly, helpful and no pressure sales Karl's relaxed and calm manner was appreciated throughout our entire purchase and he went above and beyond to make sure the experience was as positive Karl's relaxed and calm manner was appreciated throughout our entire purchase and he went above and beyond to make sure the experience was as positive as possible for us. We had some minor confusion around expectations that were quickly and efficiently resolved personally by Karl as he went out of his way to find a solution that met our needs. He also followed up to be sure we felt it was fair and that we were happy with the solution. We never felt pressured and had plenty of time to be sure it was the right purchase for us and we are so happy with our new Santa Fe. From the great sales staff right through to the service department, it was an overall positive experience for us. More

Great customer service Josh was very knowledgeable about the cars we drove. They were all courteous of our time constraints and each person we dealt with was sincerely frien Josh was very knowledgeable about the cars we drove. They were all courteous of our time constraints and each person we dealt with was sincerely friendly. We got a beautiful 2017 Elantra! Thank you Victoria Hyundai! More

Friendly team and great service We came and had an eye on a specific car. Michael and his team did not try to push us into the sale like many others do. They answered all our questio We came and had an eye on a specific car. Michael and his team did not try to push us into the sale like many others do. They answered all our questions and concerns. They gave great attention to details and negotiation process was friendly. Highly recommended. A&Y&A. More

Pleasant and easy After deciding it was time to get rid of my old vehicles, Jay helped run me through all of my options to help me find the easiest and best way to purc After deciding it was time to get rid of my old vehicles, Jay helped run me through all of my options to help me find the easiest and best way to purchase my new vehicle. 10/10 experience, I highly recommend this dealership to anyone looking for a fun car shopping time! More