
Victoria Hyundai
Victoria, BC
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New car buy I enjoyed working with Hyundai in Victoria. They helped me find the car I needed. While there were a couple of hiccups along the way, the employees di I enjoyed working with Hyundai in Victoria. They helped me find the car I needed. While there were a couple of hiccups along the way, the employees did their best to make sure that I was treated well and I was receiving a fair deal. More
Excellent Service My wife and I bought a new 2017 Tucson and were very happy with the service we received. Karl Lehman helped us and was very friendly and knowledgeabl My wife and I bought a new 2017 Tucson and were very happy with the service we received. Karl Lehman helped us and was very friendly and knowledgeable. He made the experience a very pleasant one. Everyone at the dealership was very helpful and a pleasure to deal with. We would definitely recommend Victoria Hyundai. More
Excellent service first time buyer. I found Eric,excellent at walking me through buying a car on my own for the first. Answered all my question, and made me feel very comfortable. I love I found Eric,excellent at walking me through buying a car on my own for the first. Answered all my question, and made me feel very comfortable. I love my new car! More
"Second chance" We came to this dealership last year, but we were ignored, so we walked out of it. The next time we wanted a new car, we got one somewhere else. We th We came to this dealership last year, but we were ignored, so we walked out of it. The next time we wanted a new car, we got one somewhere else. We then needed a family vehicle and decided to check out Hyundai again, and this time, Jay was the one who assisted us. He is very accommodating, friendly, and knowledgeable. We definitely recommend Jay to our friends who want to get into a Hyundai. More
An enjoyable experience This is the second new car I've bought and both experiences were positive. Josh Rockwell my salesman was great. He responded to a query I made online This is the second new car I've bought and both experiences were positive. Josh Rockwell my salesman was great. He responded to a query I made online one night after the dealership was closed. I met him on the Saturday where we test drove both 2017 Accent and the 2017 Elentra GT. I loved the Elentra and drove it off the lot that night. Everyone I dealt with made it a great experience; from a Josh to the insurance person, Brianna and Bruce. I will definitely recommend Victoria Hyundai to my friends and family. More
Great Experience Was overall a great experience from the moment I walked in. Michael was a pleasure to deal with, never felt pressured in any aspect. Thank you to Was overall a great experience from the moment I walked in. Michael was a pleasure to deal with, never felt pressured in any aspect. Thank you to the Victoria Hyundai team More
Low pressure experience Michael is a real professional. Never felt any pressure to buy anything. The car company makes these guys jump through all sorts of hoops to smooth t Michael is a real professional. Never felt any pressure to buy anything. The car company makes these guys jump through all sorts of hoops to smooth the buying experience for the consumer. Michael, Cole and Bruce navigated this with real grace. I would highly recommend both this dealership and this crew of guys to anyone. More
Great Experience I had not bought a car in many years. When I finally made the decision it was time, I found the vehicle I was interested in on Victoria Hyundai's web I had not bought a car in many years. When I finally made the decision it was time, I found the vehicle I was interested in on Victoria Hyundai's website. Since I live up island, I called the dealership to check its availability. I was so fortunate Michael Tatalias answered. We made arrangements for me to do a test drive the next day. That phone call began the most pleasant car buying experience I have had. Michael arranged everything perfectly. The vehicle was waiting for the test drive when I arrived. He went over all aspects of the car: engine, safety features, accessories, sound system (though he was a little dismayed when I explained I couldn't/wouldn't connect my "flip phone" to the car - in the end he did forgive me). The test drive went well, he fully explained the sales offer process and brought in Tristan to close the deal - which he did fairly. It was all very effortless. I returned a few days later to pick the car up and again, Michael had everything set up for me. The car was beautifully detailed by Mike Diamond and Devon Bachman (I can only hope to keep it looking that great). Next he introduced me to Brianna who was awesome in finalizing the purchase details and explaining in very easy to understand terms the warranty and add ons available. Again with no pressure whatsoever. I was then introduced to Lance who facilitated the insurance details - and then I was on my way. I highly recommend Victoria Hyundai and especially Michael Tatalias to anyone looking for a new or pre-owned vehicle. He is knowledgeable, he listens, he easily explains techical information and answers questions, he has great attention to detail and a wonderful sense of humour. Along with Brianna, Tristan, Mike, Devon, Andrew as well as the other staff who greeted me. You all made this a very fun and enjoyable experience. I love my new Soul!! More
Fantastic service! We have been taking our vehicle to Duncan Hyundai and because of a mixup in appointments we decided to bring it to Victoria Hyundai and boy were we h We have been taking our vehicle to Duncan Hyundai and because of a mixup in appointments we decided to bring it to Victoria Hyundai and boy were we happy we did,the service was impeccable ! More
Thank you! Excellent customer care service felt very confident in transacting business with Shawn and Tristan was exceptionally nice and helpful! You all are a f Excellent customer care service felt very confident in transacting business with Shawn and Tristan was exceptionally nice and helpful! You all are a friendly team. Thanks. More