Velocity Ford

My vehicle went in for an oil change and winter tires put on. Everything was done right, on time and the staff (Madison and Jen (I think) ) were friendly knowledgeable and courteous , making the trip to the on. Everything was done right, on time and the staff (Madison and Jen (I think) ) were friendly knowledgeable and courteous , making the trip to the dealership well worth while . Also the Sales staff when questioned about a vehicle were informative , without being pushy , extremely satisfying morning at Knight Ford More

Not a very honorable when it comes to on line shopping. Was the first one trying to make a deal on a vehicle and get some numbers on pricing, waited over a week to hear back only to find out from CarCurus Was the first one trying to make a deal on a vehicle and get some numbers on pricing, waited over a week to hear back only to find out from CarCurus that it was sold. They finally responded after I sent an email wounding why I was informed that walk in customers take presidents over on line customers In my opinion not a place I recommend looking or buying on line from. More

Jen is Amazing! Friendly and helps explain the work needed for my vehicle. Calls as soon as the problem is found and informs the process and cost to fix the issues. Friendly and helps explain the work needed for my vehicle. Calls as soon as the problem is found and informs the process and cost to fix the issues. Time that was told work was finished and it was finished at that time. Washed the vehicle was nice. Went through the invoice and explained everything from the tech notes to the costs, made sure all my questions were answered. Definitely recommend this service department. More

Madison is great to work with! He answers all my questions and makes me feel like I matter!! Service is excellent!! He answers all my questions and makes me feel like I matter!! Service is excellent!! More

Service was great and timely. Staff were very helpful and exceptional to deal with and answered all my questions. Staff were very helpful and exceptional to deal with and answered all my questions. More

Service staff were awesome to deal with and had my SUV out in a timely many out in a timely many More

Great service & awesome people to deal with. Would recommend to all for service or sales Would recommend to all for service or sales More

They fit me in to their service rotation when they were already busy. They helped me out with a loaner vehicle and fixed the problem I had efficiently and communicated very well in the process. Overall, th already busy. They helped me out with a loaner vehicle and fixed the problem I had efficiently and communicated very well in the process. Overall, the very best levels of service one could hope for. More

Excellent customer service . Friendly and knowledgeable staff. The deal was quick , easy ,all my questions were answered . Friendly and knowledgeable staff. The deal was quick , easy ,all my questions were answered . More