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Varsity Chrysler Dodge Jeep
Calgary, AB
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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526 Reviews of Varsity Chrysler Dodge Jeep
December 10, 2015
warranty For 2 small repairs vehicle was needed for the whole day. advised at 1:30 pm would be completed between 3 and 4 Not finished until 4:45 For 2 small repairs vehicle was needed for the whole day. advised at 1:30 pm would be completed between 3 and 4 Not finished until 4:45 More
by GERALD.YOUNG
Verified CustomerEmployees Worked With
Don,t remember service advisor
December 09, 2015
No priority on my vechicle I took my jeep in for warranty work 8 30 am on they day I was told to bring it in. I didn't get a call till 4 pm to say my jeep won't be ready. I th I took my jeep in for warranty work 8 30 am on they day I was told to bring it in. I didn't get a call till 4 pm to say my jeep won't be ready. I think if that had my jeep as a priority from when they said I should take it in. My day was held up a because of this More
by GLABEACH
Employees Worked With
Chris Robertson
December 09, 2015
You try to cater to my every whim Isn't it self explanatory? If I didn't get what I want, I'd go find it somewhere else. I know that's selfish but My time is as valuable as Yours and Isn't it self explanatory? If I didn't get what I want, I'd go find it somewhere else. I know that's selfish but My time is as valuable as Yours and if you're willing to satisfy my needs, then you have a customer for life - well, as long as mine lasts ... More
by DAVID3210
Employees Worked With
Isn't it a TEAM effort?
December 09, 2015
WAY too costly! We needed a new transmission - charged me $264 to diagnose that. Incidentally less than a month prior to my transmission failing I had a full transmi We needed a new transmission - charged me $264 to diagnose that. Incidentally less than a month prior to my transmission failing I had a full transmission service! But it's not related - and it's possibly not - but their attitude was "too bad" rather than, "lets see how we can help you out". Varsity's quote for a reconditioned tranny $4000.50 plus possibly undetermined charges and a wait of 2 days to get the "part" in. The actual cost at another garage $2650.00 with NO other charges, "part" available immediately. Plus this other garage diagnosed the problem in less than 5 minutes using a computer plug in, exact same diagnosis that I just paid $264 to get taking 1.5 hours to ascertain! Why didn't Varsity use the computer to diagnose and save me the money! The warranty on the work is the exact same at both shops. I saved $1350 - now just wishing I'd not had the tranny serviced for a sum of $1300 or so. Feel ripped off. I knew from driving it that the tranny was blown and I'm certainly not a mechanic - but when it doesn't shift from 2nd to 3rd and the engine is revving - it's not a hard diagnosis! The service rep I dealt with was a decent guy for sure and I felt that he was struggling with this but his hands were obviously tied. I feel the diagnostic fee is not justifiable in itself but the charge for the required work is certainly over the top! More
by STANDEN0
Employees Worked With
Kyle Jay - service advisor, Aaron Johnson - Service Manager
December 09, 2015
Terrible customer service 4 day repair turned into a 2 week repair and no one felt the need to contact me to let me know what was happening. I had to phone them, every time got 4 day repair turned into a 2 week repair and no one felt the need to contact me to let me know what was happening. I had to phone them, every time got the same story "it'll be done this day" that day rolls around, and still no vehicle. Not even a call to say it's delayed. Will not be getting more work done at varsity Chrysler. More
by TeamStan
Employees Worked With
Chris Robertson
December 09, 2015
New service workers? I have boughten my Jeep Wrangler a year ago from Varsity and everything was great up until I had service done on it. First oil change they forgot to I have boughten my Jeep Wrangler a year ago from Varsity and everything was great up until I had service done on it. First oil change they forgot to put the oil cap on and I leaked oil. You would think that was one of the first things you'd have to learn? Second, I had them look at my license plate cover because someone rear ended me and I wanted to get a quote done, they unscrewed it to see what was going on with it I can only assume, but forgot to screw in the screws and I drove from Varsity with my plate hanging off my car. Other than my sales rep Denis who appeared to be the only one doing his job, I will never take my car back to Varsity for service checks ever again and definitaly will not recommend anyone go see them for anything! More
by PAWEL0
Employees Worked With
Denis Holub
December 09, 2015
Amanda Cormier was very professional in the dealings of my vehicle. It was done on a timely fashion plus awesome help by the entire staff that was help out in my was very professional in the dealings of my vehicle. It was done on a timely fashion plus awesome help by the entire staff that was help out in my customer services . Thank you More
by DINO.KCE
Employees Worked With
Amanda Cormier, Dan Urquhart
December 09, 2015
Varsity Chrysler Review Good people to deal with and have a friendly attitude every time I visit this location . Chris Robertson is great to deal with if I have any issues/ Good people to deal with and have a friendly attitude every time I visit this location . Chris Robertson is great to deal with if I have any issues/ concerns . More
by keeper
Employees Worked With
Chris Robertson, Justin Migneault, Dan Urquhart, Ronnie Johnson
December 09, 2015
Purchase of 2015 Jeep Wrangler Sierra Unlimited I first viewed some models of Jeeps on the web site for this dealership. The sales associate Alex responded in a timely manor and was very helpful and I first viewed some models of Jeeps on the web site for this dealership. The sales associate Alex responded in a timely manor and was very helpful and courteous, I made arrangements to come to the dealership to look at a Jeep. Alex was waiting for me and had the jeep out and ready. Alex was very friendly and knowledgeable about the Jeep and all the features/ options on the model which made my decision to purchase easy. The sales Manager Scott was also very helpful and friendly during the whole process. I am very happy with the service provided and love the new jeep. More
by scottblackmore76
Employees Worked With
Scott Bright, Alex Tracey
December 09, 2015
Recall on airbag Staff are very friendly and professional. We thought we were going to wait a long time for this recall to be able to be done and were pleasantly surp Staff are very friendly and professional. We thought we were going to wait a long time for this recall to be able to be done and were pleasantly surprised when we got the call from the dealership saying the part was in. More
by B.F.BRADLEY
Employees Worked With
Kyle
