Vancouver Volkswagen

new car Total personal experience that keeps us coming back. We're comefortable throughout the exchange of the existing vw that we were happy with but gettin Total personal experience that keeps us coming back. We're comefortable throughout the exchange of the existing vw that we were happy with but getting on in years ( like us) and the opportunity to have the car of our dreams. Well you made it happen Clarkesdale in a very pleasant way. More

Nice staff Great customer service and very professional would go back again i travelled 4 hours to go this specific dealership and it was worth the drive. Great customer service and very professional would go back again i travelled 4 hours to go this specific dealership and it was worth the drive. More

Excellence Beyond Expectation! We had an incredible experience at Clarkdale Volkswagen. Kong was our sales representative. He was knowledgeable, professional, patient and friendly a We had an incredible experience at Clarkdale Volkswagen. Kong was our sales representative. He was knowledgeable, professional, patient and friendly and made the selection and purchase process a real joy. As we returned to Canada prior to the delivery date, Kong at his own initiative arranged for a loaner car for us. Cyndy Stone and Andy Gee were both fantastic during the delivery process. I would recommend Clarkdale highly if you are considering a VW. Thank you Kong for making everything so easy! More

Train Wreck From drop off to pick up - Complete and utter disaster. The service guy was rude and unprofessional. I was left guessing the entire time what was goin From drop off to pick up - Complete and utter disaster. The service guy was rude and unprofessional. I was left guessing the entire time what was going on with my car... very poor communication and confusing process. When I went to pick up my car there was damage on the doors and a scuff mark on the driver side handle, an additional 300km's somehow..... my truck items were thrown in my back seat with total disregard for the leather, they blew a tire somehow and just tossed the jack in the truck without putting it away, my gas light was on when I picked it up, the car wasn't cleaned or vacuumed...and the car still doesn't seem to be running right to top it all off. Who knows, the sales side may be alright but I would defiantly not recommend taking your car here for service!!!... Just sayin. More

Honest and prompt At a time when many dealers are trying to take advantage of tdi owners I found Clarkdake to be very honest and straightforward. Tricia responded quick At a time when many dealers are trying to take advantage of tdi owners I found Clarkdake to be very honest and straightforward. Tricia responded quickly to any queries and tried to assist in any way. Unfortunately we were wanting a sunroof and other things that were not available in their tdi inventory. Will definitely shop there next time! More

Positive Buying Experience After communicating initially by email, my wife and I dropped in on the dealership without an appointment, but the staff was very responsive and able After communicating initially by email, my wife and I dropped in on the dealership without an appointment, but the staff was very responsive and able to arrange a test drive, locate the specific car we wanted, and give us a price we were very happy with. We found every person we dealt with to be knowledgable, polite and friendly. Across the board a positive buying experience. More

SUPERB! My new GTI Autobahn - Black Pearl 5 dr; 6 speed manual transmission; the only way to feel the drive - great car! I fell in love with it within minutes My new GTI Autobahn - Black Pearl 5 dr; 6 speed manual transmission; the only way to feel the drive - great car! I fell in love with it within minutes of test driving; handles beautifully - smooth transmission and plenty of pep - more HP than most pickup trucks! Tricia got the car I wanted to test drive; arranged for Thomas to meet with me Wednesday - Auto Show precluded Thomas' availability; Devon took over, but occupied when I was late for appt; Mike took me out and he was great - some car salesman xxxx near pee their pants when a woman asks to test drive a standard transmission - not Mike, he was calm, relaxed and appeared to enjoy the ride; met with Keith, asked Mike & Keith to put that baby in a safe place because I was coming back for her on Friday! I did, met with Thomas, made the sale, Cindy sealed the deal & completed the paperwork - I returned 2 hours later; arranged the insurance thru Rand & Fowler Autoplan Brokers. Thomas & Patrick affixed the plates; I transferred my 'stuff' and away I went. ZOOM-ZOOM has nothing on this GTI Autobahn - IT PURRS LIKE A CHEETAH!! My previous car was a GTI 1.8T and I thought it was so great that I kept it over 14 years! The 2017 GTI has incorporated 14+ years of technology - I love it! I've purchased new cars several times previously and never have I had such a positive, good experience - all the staff at Clarkdale from the first contact with the receptionist through to the final prep to get me on my way; great group of people who obviously enjoy working together because they cover one another with ease, and function like a well-oiled machine or should I say GTI! See you on the road, as I pass you!!Superb More

Great Experience We recently bought a gently used (2015) Mazda3 from Clarkdale. From the very start we were treated exceptionally well. The staff we dealt with good We recently bought a gently used (2015) Mazda3 from Clarkdale. From the very start we were treated exceptionally well. The staff we dealt with good to work with from Andy who handled our trade in, to Cyndy who cheerfully took our money and explained warranties etc to us and then on to Patrick who explained the ins and outs of the car before we left the dealership. Good job all!! More

Buying a car I recently purchased a car from Clarkdale VW. I was pleased that all the people that serviced my needs where approachable and friendly. All my questio I recently purchased a car from Clarkdale VW. I was pleased that all the people that serviced my needs where approachable and friendly. All my questions where answered, I felt confident when I made the purchase, that I had and have a team of people that care. For me that is important, if i don't understand anything in my new vehicle, I can drive up or pick up the phone, and I will be greeted with a friendly atmosphere , where they will take the time to help. Thank you Mike, for the ride in my new car, it really helped me make my decision. More