Vancouver Volkswagen

Great Customer Service ! Since I enter to the dealership everybody treat me really good, my Sales specialist Shubham Aggarwal did a great job working together with who is the Since I enter to the dealership everybody treat me really good, my Sales specialist Shubham Aggarwal did a great job working together with who is the Sales Manager finding out the best deal for me, Also Wayne Fonseca who is the Financial Manager explain everything about my Financial plan and everything else, he treat us like a Family. It was a awesome experience choosing the right Dealership, We are very Happy with our decision ! More

Went the extra mile This dealer went above and beyond trying to accommodate my needs and budget. The salesman (Thomas) was incredibly friendly and respectful with no pre This dealer went above and beyond trying to accommodate my needs and budget. The salesman (Thomas) was incredibly friendly and respectful with no pressure tactics and he was full of information about the car and the process. The sales manager did a very good job with modifying the deal and addressing the concerns expressed. Unfortunately due to some complications and perhaps a bit of buyer fatigue, I was not able to agree to the deal, as good as it was. However, I would not hesitate in recommending this dealer. More

Enjoyed the Experience We found our Sales Rep (Devin Senft) to be excellent. He made our visit to Clarkdale very pleasant and was very helpful with the return of our 2013 Di We found our Sales Rep (Devin Senft) to be excellent. He made our visit to Clarkdale very pleasant and was very helpful with the return of our 2013 Diesel Jetta. We would certainly recommend Devin and Clarkdale to our friends. .Patrick Comey was also excellent in demonstrating the features of our new car. We were very happy with the service we received at Clarkdale. More

Quick, Thorough, and Professional I was greeted by the sales agent, Sia Zamzam, after I had changed the scheduled time twice, and that on a weekend. He introduced me to the Delivery S I was greeted by the sales agent, Sia Zamzam, after I had changed the scheduled time twice, and that on a weekend. He introduced me to the Delivery Specialist, Andy Gee, who educated me in all the new car operations and options. He was very knowledgeable and helpful as there were several components I was unfamiliar with. Both men offered their business cards and urged me to call if I had any questions. The Financial part of the process went well and everything was explained clearly and thoroughly as it was a buy-back and new EV sale package, more complicated and convoluted than a simple new car buy. The dealership was helpful in all aspects even carrying out the tire swap with my current TDI. I am happy to report I had a positive purchasing process with all the staff of Clarkdale Motors and will certainly recommend them to friends and family members in the future. More

Clarkdale is right on it. I just bought a pre-owned 2015 Jetta TDI from Clarkdale. A nice car. The sales depth were great. They even offered to pick me up at the airport. Patri I just bought a pre-owned 2015 Jetta TDI from Clarkdale. A nice car. The sales depth were great. They even offered to pick me up at the airport. Patrick gave me a very complete introduction to the car and I drove it away. But it had a door lock fault so I went right back. The service dept was right on it and had it fixed in a short time. I think they were a little embarassed that they hadn't noticed the problem because they do a thorough check. They even offered to buy me lunch. That's the way to run a business. More

Great customer service, very knowledgeable service adviser I am very happy with the service provided by this dealer, I got a pre-owned Tiguan from them this time. Previously I have brought to Clarkdale two oth I am very happy with the service provided by this dealer, I got a pre-owned Tiguan from them this time. Previously I have brought to Clarkdale two other VW vehicles for maintenance service and planning to bring my Tiguan as well. I usually look for Mark, service advisor, as he is very knowledgeable and reliable. I am very satisfied with the service and experience. More

Good service Hi ... the only thing i was disappointed about was that i requested that when my car came in that the front plate wouldn't be drilled out. I asked if Hi ... the only thing i was disappointed about was that i requested that when my car came in that the front plate wouldn't be drilled out. I asked if there was another alltrack in tungsten that they could swap out the front bumper.... was told that they didn't have one. Unfortunately the salesman that ordered that car for me left to Audi before i received the car and didn't leave my request. Now i have a rather expensive proper fill and respray of the whole front bumper or a half good fill and fade in bumper job. This would a cost that i would expect VW could pay for seeing as i special ordered and payed in full. I also didn't want plastic rim protectors.... They waved the cost but i will be coming in to get the uninstalled. At no charge i hope. Other than that the car is great and Andy Gee was a pro on setting me up. More

Customer Service Our sales person was friendly ,courteous and informative. He was not a pushy salesman but very helpful and listened to our needs for the vehicle we re Our sales person was friendly ,courteous and informative. He was not a pushy salesman but very helpful and listened to our needs for the vehicle we requested. More

Excellent service!! Reps are friendly and helpful. Andy walked us through the details / functions of the tiguan 2017. He paired our phone to the car. Overall ill give and Reps are friendly and helpful. Andy walked us through the details / functions of the tiguan 2017. He paired our phone to the car. Overall ill give andy a rate of 1y0/10. Cyndy was overall excellent. Well also joan who confirmed my tire replacement booking . More

Friendly and helpful Sia, the sales rep, was very helpful and knowledgeable, he is very friendly and we were treated like a family member. He answered all our questions pa Sia, the sales rep, was very helpful and knowledgeable, he is very friendly and we were treated like a family member. He answered all our questions patiently and honestly and was very hèlpful to make the right desicion. More