Vancouver Volkswagen

This was the first time I bought a new car. And when I first walked into the dealership, it gave off a very positive feel and was very welcoming. The gentleman who helped me was very helpful with finding first walked into the dealership, it gave off a very positive feel and was very welcoming. The gentleman who helped me was very helpful with finding the right model and color of car to suite my needs. It took me close to a week to make the final decision and one of the major factors was how it felt when I was around the sales team. Which was all positive. At the end of the day i was very happy about my new car and it felt as though I was takin good care of. The 2011 Golf is a great ride and I recommend the entire dealership to help with car troubles or needs. Cheers More

In our search for our VW we visited Cowell and really disliked the salesman and the overall experience. We tried Clarkdale and were very pleased with Michal's personality and overall delivery of service. disliked the salesman and the overall experience. We tried Clarkdale and were very pleased with Michal's personality and overall delivery of service. We did not once feel pressured to buy like we did at Cowell. Michal was also very knowledgable about the finer details of the car we purchased and was able to answer most questions immediately and found the answers she didn't know offhand. We have also had very good follow up to the questions we have had after purchase. I would have no problem recommending Michal at Clarkdale VW to friends! Luke & Erja Gladu More

This being my 2nd Used Volkswagon purchase in 6 months, I was impressed by the consistant great service I received from Joseph and the team at Clarkdale. I have used other VW dealers in the Lower Mainland a was impressed by the consistant great service I received from Joseph and the team at Clarkdale. I have used other VW dealers in the Lower Mainland and found a higher level of service at Clarkdale. I would not hesitate recommending them to anyone. More

I have given the rating above because I have received very good service from the sales rep and I have been a customer of Volkswagon for many years. I really enjoy my car and would recommend my friends to very good service from the sales rep and I have been a customer of Volkswagon for many years. I really enjoy my car and would recommend my friends to this dealership. The price is quite reasonable now because of the low interest rate. More

Buying my new car at Clarkdale was easy and hassle-free. The salesperson, Michal Morley was down to earth, friendly and well versed in the car we were looking at. She made everything easy, as did others at The salesperson, Michal Morley was down to earth, friendly and well versed in the car we were looking at. She made everything easy, as did others at Clarkdale. No heavy handed sales pitches or pushing of options and other such things....just friendly, open and honest dealings. I would recommend Clarkdale and Michal to others, for sure! More

I had come into the dealership after an accident, so I needed to get a new car as soon as possible. I had called & made an appt with Sara for a test drive. From the first moment I got there, she was fan needed to get a new car as soon as possible. I had called & made an appt with Sara for a test drive. From the first moment I got there, she was fantastic. I knew I wanted the Golf wagon & she got me into exactly what I wanted, with the options I wanted. I was worried about financing & she breezed me right through it, getting me a great monthly payment that fit into my budget. I've bought several cars from Clarkdale over the years & I must say Sara gave me the best service I've had yet. More

I was extremely happy with my entire experience at Clarkdale Volkswagen. My sales consultant Sara Nowak was knowledgable and took the time to make sure I knew everything about the vehicle I was intere Clarkdale Volkswagen. My sales consultant Sara Nowak was knowledgable and took the time to make sure I knew everything about the vehicle I was interested in. She also gave me All of the information re financing etc. I would highly recommend Sara and ClarkdAle Volkswagen to my friends and to others looking to buy or punchase a car. More

Dealership has kept a test car I can drive while others doesn't.It's very important for me to decide if I should buy the car from them. They also find the car I wanted in a very short of time to meet my de doesn't.It's very important for me to decide if I should buy the car from them. They also find the car I wanted in a very short of time to meet my deadline. Very friendly, helpful staff. It's been a very nice experience to purchase a new car there. More

I am a VW fan! I have bought 5 VWs since 2000, 4 of them from Clarkdale Motors on Main Street in Vancouver. Last time I purchased a new Rabbit in 2008 I worked with an agent called Melrose Chang. She ha from Clarkdale Motors on Main Street in Vancouver. Last time I purchased a new Rabbit in 2008 I worked with an agent called Melrose Chang. She has since left Clarkdale. I was most impressed when the person in charge of determining the cost of the trade-in came to me and explained in detail how he had arrived at his assessment. At that time, since this was the third VW I had purchased from Clarkdale, they treated me royally! I had ordered only the 1 CD disk changer but, free of charge, they gave me a 6 disk changer. In addition, Melrose gave me a lovely basket of cosmetics when I picked up my car. This time my experience was somewhat different. My agent was Lucas Beck. The way in which the trade-in value for the car was determined was not made clear to me and I had to argue for $200 more. Subsequently I had some difficulties with being asked to pay for a car in Cranbrook which had rear-airbags, a feature that I did not need ($400), and for the shipping costs of this car to Vancouver ($400). I was told that the extra $200 for the trade-in had removed all the profit for the car. This I could scarecely believe. My Rabbit had been driven only 2 1/2 years and had only 16,500 KM on it. There was dent in the front right but I had had an estimate of $500 for fixing this. Subsequent to these events, my experience became very positive. Lucas Beck located exactly the car I had ordered. It was prepared in good time. No extras or royal treatment this time!! But I did not expect anything. Lucas Beck is a very good salesman. He knows his product very well. He took time to show me every feature of the car before I left Clarkdale. As before, I will continue to use Clarkdale for my service needs. I look forward to my next VW! Sincerely yours, Dr. Shirley Sullivan, FRSC Emeritus Professor of Classics University of B.C. More