Vancouver Volkswagen
Vancouver, BC
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Good experience Very nice and helpful. I had a great experience! Fred is kindly and nice. He is also really responsible. I am really happy with the deal made with him Very nice and helpful. I had a great experience! Fred is kindly and nice. He is also really responsible. I am really happy with the deal made with him. More
Top notch, friendly service. A refreshing experience. The entire Clarkdale team was an absolute pleasure to work with. From the first email exchange, to the point of driving off the lot, Billy made su The entire Clarkdale team was an absolute pleasure to work with. From the first email exchange, to the point of driving off the lot, Billy made sure I was well taken care of. His no pressure, friendly approach made me feel very welcome and always at ease. Adam, Cyndy and Christina were also awesome. Honest and efficient; they made the typical paperwork process a breeze, so I could drive away that much sooner as a happy new Clarkdale customer. Thank you all for opening my eyes to how a car dealership SHOULD operate! If you're in the market for a new or pre-owned vehicle, look no further! Billy and the crew at Clarkdale will definitely be seeing me again in the future. More
Polite helpful, organized friendly makes you want to come ba I have dealt with Clarkdale for number of years and always found then helpful,friendly from the clipboard people who meet you at the gate you know yo I have dealt with Clarkdale for number of years and always found then helpful,friendly from the clipboard people who meet you at the gate you know you have been recognized. I have visited other dealers ,in the past, and wandered around until someone noticed me. A great dealership. They tell you how much a service will be and that's it More
excellent service The employees were friendly, helpful and honest. I was well cared for by all staff members I came into contact with. It was a refreshing experience The employees were friendly, helpful and honest. I was well cared for by all staff members I came into contact with. It was a refreshing experience compared to other dealer I have dealt with in the past. I wasn't just another number. Christina and Cyndi Rule!!! They went out of their way for me. Joy More
Friendly and Honest Very friendly and honest service. Fred was very easy to deal with and never put any pressure on me to make a purchase but insured that I had the infor Very friendly and honest service. Fred was very easy to deal with and never put any pressure on me to make a purchase but insured that I had the information I needed to make an informed decision. Would definitely go back in the future. More
Great experience, exceptional service ! The best car purchase experience i’ve had ! Carly was outstanding…low key, personable, friendly & honest. She also has a great deal technical knowledg The best car purchase experience i’ve had ! Carly was outstanding…low key, personable, friendly & honest. She also has a great deal technical knowledge about VW’s. From start to finish, she listened to me and delivered, without pressure or an aggressive approach. Business Manger Christina was also excellent. They even stayed late after closing to get my deal done, and later thanked me for my business. Amazing customer service, which is becoming so rare these days. I’m super happy with my Jetta. I’ve already recommended Carly and Clarkdale to all my friends/family, now I’m recommending them to everyone ! More
good experience good service & advice - fair dealing - staff very friendly & helpful - would not hesitate to recommend to friends - very co-operative and helpful. Pri good service & advice - fair dealing - staff very friendly & helpful - would not hesitate to recommend to friends - very co-operative and helpful. Price appeared to be fair and reasonable without any pressure to purchase More
Best Service In Town Nice and friendly service. Fred provides detail and helpful information for me to choose the right car for my family. I would like to choose his ser Nice and friendly service. Fred provides detail and helpful information for me to choose the right car for my family. I would like to choose his service again when the need arises. More
Great help in picking my right choice The rating I gave for Billy's service was 9. Reason : (1) He showed and explained to me the models best suited my need, and showed me ,with his com The rating I gave for Billy's service was 9. Reason : (1) He showed and explained to me the models best suited my need, and showed me ,with his computer, different ways of payment methods (2) No push in my first meeting with him, but still remembered to call me as agreed when the new model arrived (3) Brief but clear explanation of different features of my Tiquan and their functions (4) In response to my request, he tried his very best to show me all the actual color of my Tiquan in the office and in the VW parking area, which helped a lot in my decision. (5) Because of his effort, I decided to purchase my Tiquan when he asked how much down-payment I wanted to give; otherwise, I would think it over again and shopped around. Overall, in my opinion, he is a customer-oriented good salesman More
A good experience! Billy Tse was friendly, informative and frank, and these qualities helped me decide on a 2015 VW Tiguan. He warned me that the delivery of the vehicl Billy Tse was friendly, informative and frank, and these qualities helped me decide on a 2015 VW Tiguan. He warned me that the delivery of the vehicle might take time, and so I waited patiently though I didn't expect the delay to be nearly two months. Will Hall gave an excellent orientation to the new vehicle at delivery. I appreciate the offer of a second delivery session to follow up on subsequent questions about operating the car, and I will take advantage of it when I have time. The owner's manual is thorough, but also long and complex! More