Vancouver Volkswagen

Great service I got a 2016 new Tiguan from Richard. It was a great deal and the entire shopping experience provided by them was friendly. Highly recommend to check I got a 2016 new Tiguan from Richard. It was a great deal and the entire shopping experience provided by them was friendly. Highly recommend to check it out. More

VW's are fun & buying one should be too; at Clarkdale it is! Devin Senft is the reason I happily promote Clarkdale. He is enthusiastic and knowledgeable with the perfect sales demeanour. This is my 3rd VW with Devin Senft is the reason I happily promote Clarkdale. He is enthusiastic and knowledgeable with the perfect sales demeanour. This is my 3rd VW with Clarkdale and because of meeting Devin in service years ago, I stayed. He has been there for the small questions and the big trade-ins. I have complete confidence in Devin and the rest of team. During the delivery, the genuine enthusiasm that Jens and Devin both had for me and my new car was absolutely infectious and fantastic! Very heartwarming; still makes me smile. More

really good exprience everyone are really friendly and helpful,they helped me to get my new Golf R in two days!and they instantly give me a new tire after I found a tire wa everyone are really friendly and helpful,they helped me to get my new Golf R in two days!and they instantly give me a new tire after I found a tire was slightly damaged! Very pleased by their service! More

Excellent sales and service I have been dealing with Clarkdale 8+ years and they are professional, friendly and helpful. I recently exchanged my 2008 Golf for a 2016 and this wou I have been dealing with Clarkdale 8+ years and they are professional, friendly and helpful. I recently exchanged my 2008 Golf for a 2016 and this would not have happened if not for Devin Senft, who spent a great deal of time and effort to achieve the exchange. More

it was great to have Will help us. Everyone at the dealership made it a great experience for us. We did however had some trouble picking the car up with a minor confusion on the pickup Everyone at the dealership made it a great experience for us. We did however had some trouble picking the car up with a minor confusion on the pickup day. Also when we picked the car up, the oil wasn't full which shouldn't be since we bought a brand new car. Otherwise, we've been happy with the experience. More

Friendly professional service Will provided great personalized service with an open and transparent sales system. A very pleasant sales experience that I would recommend to anyone Will provided great personalized service with an open and transparent sales system. A very pleasant sales experience that I would recommend to anyone looking for a great car. More

My new Bug! I had visited other VW dealerships and had different levels of service. When I attended Clarkdale, I was greeted by a very friendly and knowledgable I had visited other VW dealerships and had different levels of service. When I attended Clarkdale, I was greeted by a very friendly and knowledgable young man. Oz spent the time with me to explain many details of the car I was considering, and found me the car that other salespeople at other dealerships were unable to find. Oz was a pleasure to work won't thru the entire experience. He was professional and very engaging. I made my purchase and was told my car would be delivered within the next couple of weeks, I was bouncing off walls with excitement over my new bug convertible purchase! I was really blown away when I received a call two days later to advise me that my car was ready to be picked up! I arrived to pick up my new car and was again very impressed with the level of service I received. Patrick went over all the bells and whistles, helped me link my phone and even cleaned my license plates!! At the end of the day, I have a VW dealer within 1 km of my home, but due to Oz's and Patrick's level of service, I have no problem driving the 25k to Clarkdale. I would recommend Oz and Clarkdale without a doubt to friend or family looking for a new VW. I love my new Bug!! More

Recommend for Devin I just buy a new car here and Devin is my dealer, he is very helpful, like he take me home when the time late and introduce the car very professional, I just buy a new car here and Devin is my dealer, he is very helpful, like he take me home when the time late and introduce the car very professional, and answer questions in details. Even the business office is very kind, they care about my experience and give the comfortable communication. More

Policies poor but Christina Duncan great! We purchased a 2016 VW Beetle convertible at Clarkdale Motors trading in our old Beetle. A couple of days later we decided we wanted to buy back our o We purchased a 2016 VW Beetle convertible at Clarkdale Motors trading in our old Beetle. A couple of days later we decided we wanted to buy back our old Beetle as it already had a trailer hitch and we were advised not to put one on the new Beetle. They agreed to let us buy it back but charged used us $695.00 DOC fee plus insisted they had to do a vehicle inspection as well before we could buy it back. That was an additional $175.00. When we went to pay they had added the DOC fee to the price of the car, then tried to charge us the DOC fee again plus the inspection fee. We noticed that and they removed the one DOC fee but still charged us the one DOC and inspection fee. This was ridiculous as they were making us sign a "as is" clause to buy our old car back. As for the inspection, we question this too. Just another way to make money serving no purpose to the customer. Four glaring things were missed in the inspection, a broken window switch on the passenger door, a chip in the windshield, a broken bolt on the passenger door that keeps the door open. The fourth more glaring oversight was an engine light that was on reported as only “would need more investigation” to determine the cause. The report also found fault with the battery, new within the last 10 months. Snow tires on the back were reported as “different model tires”. Then there was signs of moisture in trunk, we had just shampooed the carpet.We emailed the owner with our concerns and he did not even bother to answer us. The next day we ran into Christina Duncan who after listening to our issues took charge of the situation and made sure we got our DOC fee back the very next day! Christina was an excellent advocate for us and we would certainly recommend doing business with her again! More

Thank you Osward! You made me feel confident about my choice I received excellent service from Osward in purchasing my car. I appreciated his follow-up after the first test drive that I completed. He made the pu I received excellent service from Osward in purchasing my car. I appreciated his follow-up after the first test drive that I completed. He made the purchase of my car painless. Cindy was very pleasant and personable in handling the sales details. I appreciate the information and advise that Patrick gave me. More