
Vancouver Volkswagen
Vancouver, BC

Filter Reviews by Keyword
By Type
Showing 349 reviews
A Strong Desire to Provide Excellent Customer Service After going to a few other dealerships including another VW dealership, I bought a car from Clarkdale because of the quality of service I received. Ko After going to a few other dealerships including another VW dealership, I bought a car from Clarkdale because of the quality of service I received. Kong understood what I was looking for and did not try to 'upsell' me. With zero percent financing, the decision to go with a new, rather than Certified Pre-Owned, was an easy one. Madilyn and Cyndy guided me through the process and helped me to understand the other warranty products available. Once again, I was allowed to choose what was best for me without any pressure. Patrick patiently demonstrated all the controls and pointed out important things a car owner should know. I was first drawn to the location of Clarkdale but it was the people that made me feel that I bought my new car from the right dealership for me. More
how it is my feel it is good,not bad?i m very happy ?i m chinese?the main st Volks is very perfect.every one is very nice it is good,not bad?i m very happy ?i m chinese?the main st Volks is very perfect.every one is very nice More
Will in Sales This is the 6th vehicle our company has purchased through Will at Clarkdale. Buying a Golf R was a tougher decision than the last vehicles we have pur This is the 6th vehicle our company has purchased through Will at Clarkdale. Buying a Golf R was a tougher decision than the last vehicles we have purchased. Will performed through the whole process and "did what he said he was going to do". I got the car "I" wanted and I couldn't be happier. The car was spotless when I picked it up. More
Classy Team at Clarkdale VW Kong and Cyndy, thankyou for helping me secure a new 2016 Jetta. Your customer service is very helpful and efficient. I felt comfortable discussing my Kong and Cyndy, thankyou for helping me secure a new 2016 Jetta. Your customer service is very helpful and efficient. I felt comfortable discussing my questions and concerns. The second time I was in I did feel slightly pressured to close the deal on the spot. Since this is a major investment, I would recommend letting the customer take their time with the decision. That being said I had a great overall experience with Clarkdale. More
Fantastic experience ! Kong was very knowledgeable and extremely friendly!! Highly recommend if you are in the market for VW ! Patrick and Cyndy was just as great ! Kong was very knowledgeable and extremely friendly!! Highly recommend if you are in the market for VW ! Patrick and Cyndy was just as great ! More
First class all the way, I recently purchased a Tiguan SUV from Clarkdale Motors. Will Hall is the fellow I had the pleasure of dealing with. It was a pleasure to deal with hi I recently purchased a Tiguan SUV from Clarkdale Motors. Will Hall is the fellow I had the pleasure of dealing with. It was a pleasure to deal with him, there was no urgency in conducting the sale. He answered all my questions, answered all my emails and he was very easy to talk to. More
Wonderful buying experience The staff in Clarkdale Volkswagen were professional and accommodating. This is our first time purchasing a vehicle in Canada, so we felt a bit worried The staff in Clarkdale Volkswagen were professional and accommodating. This is our first time purchasing a vehicle in Canada, so we felt a bit worried, yet they managed to explain everything clearly and in detail, with features of the car nicely introduced. The buying process went on smoothly. Overall, they provide wonderful services to customers. More
My new fully loaded Passat!! Devin made the transition for me to my new 2016 Passat quick and easy. He took time to answer all my questions and eliminate any doubts I had. Financi Devin made the transition for me to my new 2016 Passat quick and easy. He took time to answer all my questions and eliminate any doubts I had. Financing , insurance and extra warranty was all available in one visit. The entire staff was friendly and knowledgable. The new car clinic was exceptional. Being able to see all of the new vehicles and talk with the technicians gave me more confidence and understanding of my car. I highly recommend Devin and the whole team. Thank you all ! More
Kong was chill and super friendly Frankly, this was a simple process for us as we had our minds made up on a VW golf before we walked in. However, there was zero pressure, everyone was Frankly, this was a simple process for us as we had our minds made up on a VW golf before we walked in. However, there was zero pressure, everyone was super chill, kind and accommodating. Kong greeted us and helped us get what we feel was a good deal on our 3 year lease. There was no cheesy salesmanship, just a simple conversation. We're so jazzed on our new car! Vroom... More
Passat Greg Johnston was very helpful in finding me the right car at the right price. Has been good at sales follow up And customer service after the sale Greg Johnston was very helpful in finding me the right car at the right price. Has been good at sales follow up And customer service after the sale More